If I could give 0 stars I would. I came here looking for a transmission for my truck. They sold us one for a good amount of money and gave us a 2 month guarantee on it. When our mechanic installed it the truck would turn on but wouldn’t go to any gear. I called them and spoke to the owner and he said that it needed to be programmed which the mechanic had already programmed it and the transmission still did not function correctly. I called to get a replacement 2 weeks ago and was told that the owner wasn’t available at the moment but would get a phone call within 2 hours which never happened. I followed up with them on the 8th again and spoke to the owner which I explained to him the situation again and he stated that he would call me back and up til today, the 14th, I never received a call back. I drove to the shop to try to resolve the issue and get a refund and he stated that he couldn’t give me a refund and wouldn’t replace it either even though they give you 2 month guarantee and they tell you that if it doesn’t work they will replace the part. He then proceeded to accuse my mechanic of damaging the converter which is not true because if there’s anytime that my mechanic damages any parts of my vehicle he replaces them with no additional cost to us. He tried to give me store credit for half of what I paid for instead of replacing the transmission but I denied it because I will not be purchasing anymore parts from them after this experience. I will be reporting his business so if you have had any bad experiences you should report them as well so they stop stealing peoples money. You can report them to Federal Trade Commission or a non- profit organization like Better Business Bureau.
Tons of options and friendly staff. Susie directed me where to find the parts I needed and when I was unable to locate the part I needed directed me on where to get it.
Very poor service and customer service. They waste your time, make you pay upfront, and then deliver the parts whenever they feel like it, or simply refund your money after so many hours of waiting. Poor customer service. Their service is truly terrible.
I purchased a used Nissan Leaf battery from them. I was told it was from a 2021 Nissan Leaf and that it should be good. After doing a lot of work and spending a lot more money to have it shipped to me and installing it myself, I found out that it had two white bars left of capacity. It is basically a useless battery. I asked for a refund and the manager said no refunds.
Employees are incredibly rude and don’t know what they’re doing. I Have never ran out of a place so fast. Take your business ANYWHERE else. And for the owner, I recommend you hire better people.
Called multiple times, confirmed on parts and price, said I’m omw, only to drive 1hr away and say they don’t have that part. NEVER EVEN HAD IT to begin with. Send me over to different place that “for sure” has it, with same result. Clearly you don’t know what you’re doing. STAY AWAY FROM THIS PLACE THAT IS RAN BY INCOMPETENT PEOPLE WHO LIE TO YOU!!!!!
Made me aware of similar parts cars arriving for parts that I couldn’t find today. This is the only salvage yard, in my area, that sells European car parts.
Bought a battery from here “as is” took it to autozone and it was a bad battery. Luckily I was only charged .25 cents for it. Guy made a mistake ringing me up. Took the bad battery and my business more down the street bought a battery down the street to Dorado Piston got a battery for the same price I was quoted plus a 3 month warranty.
Always has the parts no one else has in good condition when I need them great staff they treat you with respect and the prices are fair so you don't leave wondering if you got ripped off cause you leave knowing you got a great deal
First time trying this place out. Reasonable pricing and found the crew to be helpful and communicative in ways, the owner and Mahdi mainly. They pulled the part, kept me updated and even helped load up the parts! Happy with the purchase, will come back.
Good place to buy your parts they have best prices in town and they stand over they stuff definitely recommend this place specially with the new management
Towing Company Near Me, 2927 Tanglebrook Dr, Grand Prairie, TX
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