Work truck left me stranded in the worst possible spot. This company sent out the most professional driver Anwar who had me off the side of the road in less than 5 minutes. Can't thank them enough!
Im in love These people are actually great to speak with over the phone, their dispatch, I forgot her name. But from the first answer, she was so sweet in her tone. Ask me all the normal questions, what's wrong, are you sure it's not your battery, ect., and everything else before we decided I needed to use the service. EASY PAY SET UP! So then the tow guy comes. He had all the early morning greeting with a smile on his face, and it was cold. I'm beside myself because I've been stranded. The guy ask what was happening, I told him everything I did the day before. He asked if he could just look first and check "some things out" I'm like, sure go ahead, but I already tried to jump it and nothing, nothing happens, new battery also. He opens the hood, wiggles the cables, they were loose, very loose, which I did not notice the day before when I tried to jump it. Not only were they loose, they were cracked, big time, both cables, and had become loose. I was shocked. I almost started to cry. I told him "I'm just a little old lady, I didn't know, and did not see that the day before" He was so pleasant saying "don't worry, we'll fix, don't worry" and he fixed it enough to get it started. But, he was worried about me and driving it to the shop down the road. He wanted to know exactly where I was going, how long it would take me. He called the sweet girl on the phone told her what was going on. She then called me again. I explained all that to her. I did get a refund, as of writing this, I'm sure how much, but I did tell her I DON'T CARE, and I meant it, anything is fine, if so, because no matter what, I'm not going to have to pay for expensive car repair. They treated me like "grandma" with care and compassion. After the tow guy left, I then called the girl back and expressed my gratitude with her and the tow guy, again she was so sweet and understanding. I'm very thankful I didn't find a tow company before I called these people. I have added them to my contact list. And I hope if an owner sees this review, or upper staff, that you should know, those two people are the face of your company! Thank you so much!
The chain fell off my motorcycle and they were able to get to me pretty quick. Very professional and accommodating. They will definitely be my go to in the area.
Tina is amazing!!! I explained my situation she did the best that she could to help me out and get us taken care of as soon as possible!! She was so patient and answered all of my questions!! Hopefully I don't need another tow company but if I do Dallas tow will be my go to towing company! They are the best towing company I could find!
They are amazing! I live out of state and need them tow a car for me that was Addison to Irving. Dallas Tow & Go did it with ease. I sent them the required paperwork, they scooped my car up, and got it delivered on time. I would definitely use them again in the future and recommend them to any and everyone.
Great and best tow service in the Dallas metroplex. I needed a tow early on a Saturday morning. The receptionist took my call immediately and dispatched tow truck to location within minutes. Price was very reasonable too. Tow guy extremely nice, pleasant and understanding. He took special care in hooking up, towing and parking my favorite vehicle at the auto repair shop. When in need for the best towing services definitely call these guys at Dallas Tow&Go!
My motorcycle trike broke down. I called Dallas go & tow since that was the closest business to my location. Everyone was very friendly & I had a driver on site with a flatbed within 45 mins. I would recommend this company for any towing needed. The driver was very careful with my bike throughout the experience. He even took a pic of my bike when he dropped it off to show it made it.
I used Tow & Go in the afternoon. They were quick to arrive and very professional and courteous. The driver was very talented and safe and took both me and my car to my auto shop. I highly recommend them to anyone and will keep them in mind if ever needed again.
Very quick service. Anwar came out to help and he was excellent. Helped my friends feel at ease and handled the problem quickly, efficiently and he was very professional and courteous. I highly recommend.
They were pretty good. Showed up in a reasonable amount of time. Towed me vehicle with no issue, no damage don’t by the hook and tow. They driver and assistant were friendly and professional
Thanks so very much with the professionalism from the initial phone call to the pick up of my vehicle & drop off. I truly appreciate your timely services & assistance.
Very polite, super fast, & quality work from this tow company! They even parked my car into my oddly centered garage with zero damage on the first try! Highly recommend!
This company was recommended to me, and I happily recommend them to anyone who needs a competent, responsive tow service! They were easy to work with and completed their task most efficiently. Need a tow in DFW? Call Dallas Tow and Go!
Arrived in less than 20 minutes, price was nice. I called 5 others first ranging from $285 to $180 for 20 miles. They were the best priced under $180, clean, modern equipment, professional and cautious driver. I kept the card!
Courteous & professional from start to finish! The man that took my call, found a driver already in my area to save me wait time, the eta he gave me was spot on! The driver was professional & took time & care with my car. He was also personable, which eased my stress about needing a tow in the first place! I 100% recommend Dallas Tow & Go!
I have an exotic car. A 1984 Porsche 911 turbo slant nose. The battery died and the car was dead just off the side of the tollway. The driver was fantastic got there in less than 30 minutes had the car hooked very quickly and then backed it into my warehouse which I thought would be impossible. Cannot recommend the service highly enough. Well done.
They came right on time when they said they would. The tow driver was so respectful and kind, had great eye contact and very professional. I was going to uber to the shop, and he told me to save money from already having to pay for a tow, and hell take me in the tow truck. Which smelt good and was very clean!! He said he doesn't leave anyone behind and he clearly meant that. The dispatcher was very kind and respectful and offered to use his resource for any other questions i had, as well as the driver which recommended shops near that were cheaper and i used. The driver was so careful with my car, even slowed down going over pot holes, and speed bumps. It was nice to see a company that takes respect in others vehicles rather its their’s or not. The dispatcher called back to make sure i was taken care of and made sure me and the driver got in touch. They towed my 2020 range rover and i put there number from there card in my phone, so in future i can use them again there rates were better than 8 other places me and my wife tried. Thank you the dispatcher and the driver so much. Please have a good rest of the year fellas!!!
This was the easiest tow I've ever arranged. I got a reasonable quote on the phone within a minute, and had the driver arrive within an hour. They also handled my somewhat unusual situation (towing my own vehicle to my home from a shop I wasn't at) with no issues. I'd definitely use Dallas Tow & Go again.
Great towing company, they helped us many times with our trucks and Vans , they also let me do there roof, Very professional and always on time, I highly recommend this towing company
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