Copart Tower JunkYard in Dallas (TX)

Dallas (TX)

Address:	14185 Dallas Pkwy #400, Dallas, TX 75254
Phone:	+1 972-391-5400
Services:	Auto auction
Methods of Payment:	Credit cards Debit cards Cash only
Rating:	Based on 208 Reviews
ZIP Code:	75254
Open Hours:	8:00 AM - 5:00 PM
Popular times:	Wednesdays Mondays Tuesdays Wednesdays Thursdays Fridays Saturdays Sundays 6am 9am 12pm 3pm 6pm 9pm 12am 3am 6am 9am 12pm 3pm 6pm 9pm 12am 3am 6am 9am 12pm 3pm 6pm 9pm 12am 3am 6am 9am 12pm 3pm 6pm 9pm 12am 3am 6am 9am 12pm 3pm 6pm 9pm 12am 3am

Or book our professional car removal services online!

Call us NOW

1-888-853-0481

24/7 Available

Free Towing and Same-Day Pick-Up Available

We Are Junk Car Buyers With Over 30 years in the Industry, Working Since 1992

Online Quote

Description

Copart, Inc., founded in 1982, is a global leader in online vehicle auctions. Copart's innovative technology and online auction platform links sellers to more than 750,000 Members in over 170 countries. The company offers services to process and sell salvage and clean title vehicles to dealers, dismantlers, rebuilders, exporters and, in some cases, to end users. Copart sells vehicles on behalf of insurance companies, banks, finance companies, fleet operators, dealers and individual owners.

SAME DAY SERVICE AVAILABLE! Price Quote Guaranteed

Top Dollar Paid
for Your Vehicle!

Working time & Location

Friday		8:00 AM - 5:00 PM
Monday		8:00 AM - 5:00 PM
Sunday		Closed
Tuesday		8:00 AM - 5:00 PM
Saturday		Closed
Thursday		8:00 AM - 5:00 PM
Wednesday		8:00 AM - 5:00 PM

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What clients say about Copart Tower in Dallas (TX)

High level of incompetence. Minus 999.99 stars. I used 2 debit cards to register, both got declined 4 times as a dealership. I called, again same story. Very shady. Finally I used Paypal. Then, they started to tell me that 2 state docs that I have are not government issued. Who knows maybe Mars can claim issuance! I wonder, who hires and traines these employees lives in another world? Can't seem to discerne dreams from reality or read a piece of paper.

Mustang Love

10/30/2024 21:52:08

Class action sue needs to be taken for this company. Mess up the titles and won’t give duplicate. We all need to build a strong case and sue them.

Ali Ali

01/21/2025 15:09:41

If I could, I wouldn't give these scammers a star. They've had 7k dollars on hold for 6 months and they won't give it back to me because they're supposedly investigating the account and every day they tell me something different, that they're going to refund me and nothing. They don't even have an estimate of time for it. It's very frustrating. Think about it before negotiating with them.

Yandy Alvarez

11/21/2024 15:01:13

###Review of Copart Sales Rep Maria Davis I recently had a highly unpleasant experience with a Copart sales representative named Maria Davis. I had called to verify payments collected on a lot we have across different yards. Instead of receiving professional assistance, I was met with an extremely rude and unprofessional attitude. From the moment Maria answered the phone, she exhibited a bad attitude. When I asked a simple question—"Can you verify the two payments?"—she began yelling at me for no reason. It was baffling and completely unnecessary. Rather than addressing my straightforward inquiry, she kept repeating irrelevant information about the amount due at the yard, which was not my concern. My question was solely about the payments I had already submitted that the yard was unable to verify. Maria's behavior was unacceptable and uncalled for. Her inability to provide clear answers and her unprofessional demeanor reflect poorly on Copart's customer service. I understand that dealing with Copart can be challenging, but I urge future customers to steer clear of Maria Davis. Her lack of professionalism and courtesy is a significant red flag. No matter the circumstances, I strongly advise against dealing with her. Copart needs to address such behavior to prevent further damage to their reputation. This review serves as a caution to others—if you value respectful and professional service, avoid Maria Davis at all costs.

AA H

07/15/2024 22:05:46

CUSTOMER SERVICES IS HORRIBLE. Corporate offices need to know that their customer service is horrible. You cant get any direct answer for issues with an account. When you email them you get a different person every single time. Its is impossible to communicate and get a resolution in that way. They lock your account because some "form" is out of date. If you deal with 50 states then you need to know what forms are needed for which state. Provide that information when asked. Uploading a form onto the account is extremely frustrating because they dont provide you any correct forms. So you have to search and anticipate what they need as they dont tell you what they want. Then when you actually get a blank form from them to fill out they want you to include information for Copart on the form. Well if you want Coparts information on the form then provide it when you send the form to the member. In the meantime the account is frozen. Don't even get me started on fees, which keep going up and up and up. Now you have to buy 25 cars and also spend over $75,000 in a year to get any kind of small discount on fees. Yes, that's great if you run a huge operation, but what if you are a smaller buyer and buy 30 cars but dont spend $75K in a year on these cars, well then you pay the HIGHER fees! You should be allowed to meet one of the 2 criteria in order to get a discount on fees, not have to meet both! A $500 bid costs $900 by the time all the fees and charges are paid! Way to stick it to the little guy Copart!

Steven Smith

02/19/2023 02:45:58

I don't typically leave a review however my experience with Copart Graham (especially whoever answered the front desk phone) was the worst I've had. After asking her if I could be added to a schedule for a donation pick up (yes giving my car to them for free) she asked if it was parked in an area that was accessible from the front. I let her know that we have a truck that does not run parked in front of the vehicle and once I knew when a tow truck (or timeframe) a tow would arrive we would move the truck out of the way (since it was on a city street and the truck was acting as a place holder making sure no one would park there). She told me that I wouldn't be able to get on the schedule until the truck was moved. We went back and forth for a while and she made it very CLEAR (with a follow up all caps email) that she would not add me to the pick up schedule. Come Monday afternoon, without ANY warning or scheduling confirmation from Copart, the tow truck driver called saying he was about 45 min away to pick up my car....well since I was not notified and she had said she wouldn't add me to the schedule the broke down truck had not been moved. My husband had to rush home from work to help me push the truck out of the way so the tow truck would be able to access the car. (I'd like to mention that the tow truck driver was the nicest most amazing dude, and was so understanding. I don't think they are affiliated with Copart) Anyways, just don't do business with Copart in Graham if you don't want a headache, worst customer service all around. Rudest front desk lady ever.

cay

01/26/2021 20:49:03