Copart Tower JunkYard in Dallas (TX)
| Address: | 14185 Dallas Pkwy #400, Dallas, TX, United States |
| Phone: | +1 972-391-5400 |
| Services: | Auto auction |
| Methods of Payment: |
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| Website: | Website |
| Rating: | |
| ZIP Code: | 75254 |
| Open Hours: | 8:00 AM - 5:00 PM |
Description
Copart, Inc., founded in 1982, is a global leader in online vehicle auctions. Copart's innovative technology and online auction platform links sellers to more than 750,000 Members in over 170 countries. The company offers services to process and sell salvage and clean title vehicles to dealers, dismantlers, rebuilders, exporters and, in some cases, to end users. Copart sells vehicles on behalf of insurance companies, banks, finance companies, fleet operators, dealers and individual owners.
for Your Vehicle!
Working time & Location
| Friday | 8:00 AM - 5:00 PM | |
| Monday | 8:00 AM - 5:00 PM | |
| Sunday | Closed | |
| Tuesday | 8:00 AM - 5:00 PM | |
| Saturday | Closed | |
| Thursday | 8:00 AM - 5:00 PM | |
| Wednesday | 8:00 AM - 5:00 PM |
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What clients say about Copart Tower in Dallas (TX)
I paid $250 to renew my premier membership to bid on a truck I had on my list. When I went to join the auction, it said I need to upload my ID because the one on file expired. So I upload my new ID, same name, same everything other than a new expiration date. Then the system says my name changed and blocked me from bidding. So I call customer service to get this sorted out before the vehicle sells so I have a chance to buy it, they tell me I have to wait one business day. Can I speak to the verification team? No. Well, can I escalate this to a supervisor? No. Well, can I cancel my membership and refund my $250 that I just spent with you 10 minutes ago? No. What a joke of a company. If this was Mannheim or Adesa, a simple 5 minute phone call would’ve gotten this resolved and I would’ve been able to bid. So now I am on my way to the bank to stop the payment and then I will cancel my Copart account and never buy from them again. I will stick to Mannheim from now on. I don’t recommend anyone use Copart.
Customer service sucks.They won't let you talk to a supervisor or a manager. Their new system to upload ids is a joke. We've been doing business with them 6 years. And after the last 9 months not being able to bid because they won't fix their system. I canceled my membership today. The fees are astronomical with this auction company. If you buy a vehicle for a 1000 by the time you're out the door it's 2000. Definitely, would not recommend. And if copart is reading this, maybe your managers can contact people when they asked to be contacted and not be so anxious to help cancel a membership. If I could give negative stars for the review, I would
Buyer beware and stay away from Copart. They will advertise vehicles with a "clean title" but do your research. I was about to purchase a vehicle using the "Buy it Now," feature that was listed as "clear title" but upon further research, the title in fact was "scrapped" and the vehicle is unable to be titled in any other state. When I reached out to management, they were unwilling to assist at all. Thanks for nothing.