What clients say about MONT BELVIEU AUTO SUPPLY in Mont Belvieu (TX)
This is place for great customer service. They do not try and add on more prices or trick peoples in needs of values. Additionally they do not need laptop computer to speak where things are in the auto store.
Very good nice people’s.
I was in a bind for a carburetor because my welding machine went down at work. I came to this store and bought what he said was a zenith carburetor for 657 dollars. After not getting it to work, I went to a welding machine repair shop and they laughed and said the carburetor wasn't a zenith. Come to find out, it was a cheap Chinese knock off. I had to buy a real zenith for 325. After I told him that I wanted my money back, he refused knowing what he did was wrong. He even grinded numbers off of the Chinese carburetor and scribed new numbers on it....DONT TRUST THE PARTS ARE NAME BRAND HERE.
Everyone is relatively nice but the old lady is rude as all get out, I noticed when someone is taking too long whether it's employee or custom she'll nag at them or at someone else ,and she's always whispering insults or rude remarks so I'd try and steer clear from her
Rude service, Called to check on filters, without me giving any filter numbers employee that answered said that they don't have any filters and hung up.
My husband called around and had trouble finding a place to turn down his brake drums. It use to be quite common, but it seems almost no one does it anymore. Not only did this Car Quest location do a wonderful job for him, but they were about 6 dollars a drum cheaper and faster than the other place we found that could do it. The two gentlemen there were friendly and helpful, plus they have the sweetest store puppy to greet customers.
Had a fuel line on a commercial truck leaking They were able to make a new line Discovered another fuel line leaking it was 5:35 Store closed at 5:30 Called hopeful they might still there They were and stayed till after 6 to make a fuel line These owners are so helpful They run this family business as if they were the only store in town In my option they are I will always make a point to support them I hope anyone who reads this will support them as well
They ordered a part for me and true to their word it was there at the time I was told. Friendly place and those old codgers know their business. These are old school and have cut their teeth on old muscle cars. Do recommend these guys if it is a part you seemto be getting the run around on by others. Give them a try.
You get personalized service by someone who knows exactly what you are looking for. Not some young kid looking up something on some generic computer software that wants to know if your vehicle is automatic or standard when you ask for windshield wipers.
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