What clients say about All Knight Towing & Recovery LLC in Cross Plains (TX)
I encountered one of this company’s tow truck drivers on the interstate, and the behavior was flat-out road rage. Aggressive speeding, tailgating, and hostile gestures while driving a large commercial tow truck is reckless and inexcusable.
This wasn’t a stressful tow situation — this was purely a driver with no self-control using a company vehicle as a weapon on a public highway. If this is how they behave when no customer is even involved, it raises serious concerns about training, screening, and accountability.
A tow truck driver should make roads safer, not turn them into a threat. This company clearly doesn’t care who they
I encountered one of this company’s tow truck drivers on the interstate, and the person behind the wheel acted like a petty, immature hothead with zero impulse control. Aggressive driving, tailgating, and childish road-rage behavior in a massive commercial truck is not just stupid — it’s dangerous.
This wasn’t an emergency or a tow situation. This was a driver who clearly can’t regulate their emotions and shouldn’t be trusted with a vehicle bigger than a shopping cart, let alone something that could kill someone. If this is the level of intelligence and professionalism this company hires, that tells you everything you need to know.
Do yourself a favor and stay far away. Clowns belong in a circus, not behind the wheel of a tow truck.
All knight towing was able to get me off the road and take my vehicle to the nearest tire shop! Customer service was awesome! & he got to me in a timely manner. Better yet , he quoted me an awesome rate!!! 😇😇 . If youre looking for an affordable towing llc. Mr doug knight is you guy! 😎 Thank you for your service you are worth more than a 5start review! 🤩🤩🤩🤩
My wife and I broke down on IH 20 in the middle of nowhere ,and your driver came out within 20 minutes and towed us to a repair shop. He also took us to a hotel for the night and was very professional and courteous. I cannot thank y’all enough for helping us out of a very bad situation. Top notch service Thank you
First off — if you leave a message or review on FB it will get deleted.
Getting a 1 star because that’s the lowest one can give. This guy “Doug” seemed like he had no clue on how to figure out what we owed, nor could he give my husband details on what all the charges were for. Talk about stumbling all over his words !!! Upon initially calling him his first words, “yeah. I have your car”. He had MULTIPLE times that he had not 1, not 2, but THREE lots!! In making arrangements to get our car, with our person standing outside his gate wanting to get in; HOWEVER “Doug” is on the phone with our family member saying.”yeah, I see him on the camera but your car isn’t here”. I’m sure you can figure out by now that “Doug” is not a professional business person.
Our guy then had to drive to the location in Baird hoping the person there was not out on a call !!
Now a little back story. We were 6 hours away from our home. The car broke down on the way to Lubbock because I had been staying with my sister in the HOSPITAL!! A pretty stressful situation to start with. And by now we were hanging on by the grace of God. We are so grateful for friends and family. This is a situation that “Doug” could have practiced Grace.
Bless his heart
If I could give this place a zero star I definitely would. My car had died on the side of the road and the sheriff's office call my daughter in law to tell us All Knight Towing had my car at their yard. I called the number for the cross plains lot and Doug was extremely rude and failed to tell me that he had multiple lots that my car could be at. After sending a tow company from Coleman to get my car in cross plains he FINALLY told me my car wasn't there but was in Baird. After trying to get my car for almost 8 hours our car in finally home. DO NOT USE THIS GUY. HES A JOKE!
I’m very thankful for the tow, and the recommendation on a shop that could put me back on the road so quickly. The friendly and fast service was unremarkable. Thank you so much!
They were amazing. Wild hog took out our car late in the evening they went above and beyond taking us to a hotel and making sure we were safe. They were our knights in shining armor for sure. They also did a great job towing our car would highly recommend!
I had locked myself out of my car in the afternoon when most places were already closing. I was referred to All-Knight towing and they were able to unlock my car in less than 5 minutes.
We were stuck in a mud hole, no way could we rock the vehicle out. We called All Knight towing and Recovery, Mr. Knight arrived quickly and was professional and efficient . Doug helped us and we are very grateful
Our 14 month old granddaughter locked herself in the car today, so we called All Knight Towing. They were out to the house in record time and a great guy worked so hard and so fast to rescue our baby girl. Thanks so much for your help you are the best
Today is our 40th Anniversary and was saved by All Knights Towing service ....our grandchild locked the keys in our vehicle while running after trying to break into our car with no success we called All Knights service ...here with in 15 minutes opened up in 5 ..he really saved the day and was so personable and down to earth ...Next time your in a bind call ALl Knights Towing Services
I had a problem with my vehicle a few weeks back and Jessie came through for me it was me and my son in the vehicle I’m very blessed that he came and was very nice I would recommend him at anytime sorry I’m just now doing a review I work pretty late
All Knight has great customer service, Jesse was very friendly and sociable. Jesse towed my car from Cross Plains to Brownwood and patiently waited as I went to get money from the bank.
All Knight’s Towing was my knight in shining armor while stranded in Texas during below-freezing temps with a dead battery in my campervan. They immediately drove out in icy weather while all other tow companies or roadsides services nearby were “busy..” even highway patrol wasn’t answering their phones! Jesse was so friendly and caring and my rig was up and running again in no time. I cannot recommend All Knight’s Towing & Recovery enough!
All Knight Towing went above and beyond for a long haul tow from Winter TX to Killeen! Service man was a pro. Highly recommend if you ever break down on the highway in the middle of no where
My car was disabled when I hit a hog outside of Cross Plains. Doug Knight was passing, noticed my airbags, and saw the dead hog. He stopped to check on me. I was alone and 45 miles from home. He contacted his driver, Anthony, who towed my car to Abilene and took me home. I would have been hard pressed to get home had they not come to the rescue. So very kind and helpful above and beyond what I expected. I am so grateful!
Mike and Terry went above and beyond their Services specially it being after hours expecting to pay a lot more than I was charged. Took care of my Daughter traveling by Herself to visit friends . Her Jeep went down leaving Her on the side of the road and getting dark and I was two and a half hours away . They were there in under 30 minutes and back at their shop . Found the parts needed and had Her back on the road in record time even giving it a check up to make sure She was going to make Her weekend. When I talked to my Daughter she Didn’t expect to be treated like Family . It’s hard to find honest and down to earth People any more and Thank God We did.
Can’t think You enough.
Georgetown, Tx
All Knight Towing was a life saver. Our college daughter was travel to see friends and broke down and we were 2.5 Hours away. I was gonna tow it to a dealership in Abilene and Mike said we will have them bring to shop and I will plug it it for you. It was close to 6pm and his wife Terri loaded our daughter up and they went to get parts and snacks. They returned and Mike fixed the Jeep and put our daughter back on the road. My daughter said they were so nice and made her feel like family. Even asked her to let them know if she had trouble along the way! You would expect to pay an arm and a leg for that kind of service but they were honest, reasonable and charged way less than we would have paid for the piece of mind it gave us and our daughter! Thank you All Knight Towing! Ever in our parts look us up!!
Doug with All Knight and his team was positively AMAZING! I was hauling a hay trailer with 15 round bales and had a blowout on my trailer. Doug and crew showed up within 5 minutes! They were kind, courteous, fast and professional. They were also extremely reasonable cost wise. Truly all around great people! I would highly HIGHLY recommend! Thank you soooo much All Knight!!!
All Knight got me out of tough spot very fast. The driver was very professional and really made us feel that our vehicle was in good hands. Thank you All Knight Towing & Recovery.
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