What clients say about Mc Collisters Auto Salvage in Freeport (TX)
I was donating two vehicles to the junk yard and had them scheduled for pick up today however due to rain there were delays I had called in the morning around 8:30 and was told that it would be today but they weren't sure of what time that they had one wrecker on the road I then called back nearly 3 hours later asking the same question the woman on the phone hung up on me. I called back and her response was yeah it raining we won't be there today like you could have said that to begin with. Then she followed up with if we arent moving fast enough you can call someone else again. Not what I was saying I just wanted to know when they were coming. Cannot believe how rude this person is.
Bought a engine from them and should have knew when took a week to get it pulled I should have went else where. So gat it and gat it ready to install took intake off and seen neon green slime in one head in the inside corner and the only spot in whole system with it. Looked closer and it is block sealer. Head was cracked.. so I was like I don't have another week are two to wait on them to get another engine out so took heads off engine I was replacing and then new one from here and found more problems with timing chain and guides. So bout all new timing now mind you we paid 600$ for this engine that would have never ran. I was well thought doing them a favor to by using my parts to go ahead andmake customer happy n them not have to refund the whole amount. And only asked if they could provide new head bolts and oil pump. Was told no cause voided the warranty on a engine that I saved them time and money on. How is that good business when won't even show any understanding and just hides behind a warranty that really ant that it's a return policy. So if want bad customer service there the place to go
Very helpful employee stayed past closing to get my part plus another customer shows up after me and the guy takes care of him as well ! Don't see that much anymore . My hats off to the guy .
The ol Man has been a great help for me many times. Great heart ,honest .
May not have what you need but it is definitely worth the time to check it out .I have been blessed with his knowledge and have found many fixes*for my older vehicles* with the help from his yard since 1999.
I BOUGHT A REAR END FROM THIS PLACE WITCH WAS NO GOOD AS FAR AS THE BREAK'S,ROTORS,& CALABASA'S WERE NO GOOD.I TOOK IT BACK AFTER I REPLACED EVERYTHING BUT THE E-BREAK'S WITCH THE OWNER SAID HE WOULD FIX.AFTER HE HAD IT FOR TWO DAY HE TELL'S ME TO BUY THE E-BREAK'S & GIVE HIM $175 THAT HE WOULD FIX IT.OH & NOT TO MENTION I ONLY FOR TWO WK'S & THAT'S WHEN THE WHOLE BREAK SYSTEM WENT OUT.THE OWNER IS HATEFUL & UGLY TO HIS CUSTOMERS.
Worst people to deal with. Paid them to fix transmission and they put a broken one back in my car. They started replacing stuff that didn't need replacing. Around 8a.m they tried to just tow my car back to my house and leave key in ignition luckily I was there and walked out. Was told that my warranty was voided 3 days after purchase. Worst experience I have ever had. The most shadiest people I have ever dealt with.
