Alanis Wrecker Service JunkYard in San Antonio (TX)

San Antonio (TX)

Address:	1035 Culebra Rd, San, TX 78201
Phone:	+1 210-226-8858
Services:	Auto wrecker
Methods of Payment:	Credit cards Debit cards Cash only
Rating:	Based on 163 Reviews
ZIP Code:	78201
Open Hours:	8:00 AM - 10:00 PM
Popular times:	Thursdays Mondays Tuesdays Wednesdays Thursdays Fridays Saturdays Sundays 6am 9am 12pm 3pm 6pm 9pm 12am 3am 6am 9am 12pm 3pm 6pm 9pm 12am 3am 6am 9am 12pm 3pm 6pm 9pm 12am 3am 6am 9am 12pm 3pm 6pm 9pm 12am 3am 6am 9am 12pm 3pm 6pm 9pm 12am 3am 6am 9am 12pm 3pm 6pm 9pm 12am 3am 6am 9am 12pm 3pm 6pm 9pm 12am 3am

Or book our professional car removal services online!

Call us NOW

1-888-853-0481

24/7 Available

Free Towing and Same-Day Pick-Up Available

We Are Junk Car Buyers With Over 30 years in the Industry, Working Since 1992

Online Quote

Description

Are you currently stuck on the side of the road in San Antonio, Texas due to an unforeseen circumstance such as engine failure, an accident, or a flat tire? If this is the case, there’s no need to worry any longer. The team at Alanis Wrecker Service is here to assist you with our towing and roadside assistance services. These types of situations can happen at any time, which is why we offer support to ensure that you can always receive the prompt assistance you require, wherever and whenever you may need it. Our towing services are not limited to a specific time frame, whether it’s during the middle of the night, the early morning, or during the day, we are always available to provide you with our affordable towing services!

SAME DAY SERVICE AVAILABLE! Price Quote Guaranteed

Top Dollar Paid
for Your Vehicle!

Working time & Location

Friday		8:00 AM - 10:00 PM
Monday		8:00 AM - 10:00 PM
Sunday		8:00 AM - 6:00 PM
Tuesday		8:00 AM - 10:00 PM
Saturday		8:00 AM - 10:00 PM
Thursday		8:00 AM - 10:00 PM
Wednesday		8:00 AM - 10:00 PM

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Zip Codes

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What clients say about Alanis Wrecker Service in San Antonio (TX)

I recently called Alanis Wrecker Service. I needed to get a quote and their customer service agent was polite, quick and handled everything fast. I did call a couple other wrecker places prior to Alanis but each company was quoting me more for a longer pick up time so Alanis was the clearest best option for me to choose, seeing that they got a wrecker truck to us within the hour. Excellent service and great staff overall!

Marissa Lizcano

07/17/2024 20:25:50

Worst experience ever ! I had my work vehicle towed from my driveway and there were damages left , I then called the owner and he promised to get back with me . It's been 2 weeks and I keep calling and speaking with an Amber that has the worst attitude. It's just back and forth with them with no clear solution. Alanis Wrecker does not want to own up to their mistake in damaging my driveway. Not even an apology. I definitely do not recommend anyone call them for their business, unless you want damages done on your property that you won't get fixed .

Gabriel Ayala

08/16/2024 13:43:21

Tow truck driver refused to drop off vehicle out of the way. Just dropped car off in the middle of the driveway with no keys and drove off. What a joke

John Brian

06/08/2024 16:03:52

Horrible place. Thieves hiding behind the illusion of a legitimately ran business and there isn't one thing anyone can do about it. When I checked out the Texas Department of Licensing and Regulations web site for information it states in order to get your car out of impound you need to prove ownership or that you have the owners permission by providing ONE of the following... One of the things listed is , an insurance card listing your name as a covered driver another option is presenting them with the official title to the car whether or not your name is listed on the front or back of the title. Yet when I called this place they say my name has to be on the title stating I'm the owner. I'm not even going to get into the details as to why the title isn't in my name it's pointless when it states that that is not a requirement. 👎🏻👎🏻👎🏻 Getting my car out benefits me not them so they make it as difficult as possible for you to do so so the car could be there's in thirty days and they now get to sale it and keep everything in it as well. The whole reason they have my car in the first place is bc I was pulled over along with another person in my vehicle. At some point I was pulled out of the vehicle , the other person was left unsupervised for 20 plus minutes. By the time the cops turned they're attention to the other individual what do you know theres a small bag of drugs sitting right on top of my make up box that was already open. I was arrested and car was towed the other person walked. I was kept in county jail for about six hours or so until they came and got me and released me due to the DA rejecting the case. Unbelievable.

Brandy Young

11/30/2023 05:26:46

Because of the whole pandemic thing, I can’t leave the local area and I needed to get my car fixed, and there was no where in town that was able to get me in thanks to a hail storm that took out half the city’s cars. This meant getting it towed from Del Rio to San Antonio. After the auto shop scheduled the tow for me, the dispatcher called to confirm the address and asked if I was available that day. I wasn’t, I had only just gotten the insurance stuff handled. She asked what time the next day would work. I asked for the earliest time, she said 9. Awesome. I’d have enough time to get a rental and go to work. I got a call at 8 in the morning, confirming the address. She said the driver would be leaving San Antonio shortly. I said I thought I had been scheduled for 9. She said well he still has to drive there, and it’s a 2.5-3 hour drive. I wasn’t in the mood to argue so instead I called my boss and let him know I wasn’t going to be in today. When he did arrive at 1215, he said that the dispatcher hadn’t even told him until 0840 that morning to come get my car. He said if he had known I was scheduled for 9 he’d have left San Antonio at 6. He was given a 20 minute notice and it is an almost 3 hour drive. He was extremely kind and it was in no way his fault. I truly appreciated his professionalism and how friendly he was. But I am extremely displeased with the organization and communication in that office. I missed a day of work because they could not communicate effectively and I could not get a rental and get to work until my car was picked up.

Mary Benningfield

05/01/2020 00:19:38

Don’t Waste your Time and Money!! Terrible Customer Service from Office Staff. If could give Zero for office customer service I would. Only good thing was the drivers friendliness. Went through approximate 3 hour ordeal, even with a specific appointment time set up for them to pick up vehicle that was rear ended and totaled in a accident. They arrived hour and half after set time. Tow truck they sent out couldn’t tow vehicle realizing they needed a flat bed, another hour went by before flat bed finally arrived. I certainly could have used another tow company as they were all in the area but gave them the opportunity, when they finally dropped car off, I called and asked for discount due to the ridiculous wait time of their lateness to set time and them not having the right truck for the job. When asked for discount the initial young lady gave a me a reduced price by $15 and said just tell driver, told her he already left and told me to ask you guys as you run the credit card info she then says left me ask my Supervisor, came back said sorry it’s the original price as the driver already left, and wrote price on invoice. Spoke to her Supervisor; she couldn’t care less and literally blamed me for them not having the right truck, Said, had you told us it was not drivable then we would’ve sent the right truck. I asked her, don’t you think being in this business that should be a basic question you should ask when taking any call in order to make that determination as a business? She relented with a eventual slap in the face $5 discount. Really!!? I don’t recommend just due to poor customer service from office and dispatch. Again to be fair to any business, this was my personal experience with them.

Fred Hernandez

03/30/2020 15:40:48

Rude customer service! I spoke with the dispatcher who seemed like she wasn't paying attention to me or did not really care because I had to repeat myself to her 2-3 times repeatedly throughout the call. The dispatcher told me the driver was right next to her as she took my info and would arrive in approximately 30 minutes. After 40 minutes passed, I called and spoke with the same female dispatcher who sounded confused and did not know who I was. I asked for an updated ETA for the driver and she told me to hold on and without warning I got transferred to a voice mail. I immediately called back, this time an older male answered the phone. I asked to speak to whichever female was there, that we had gotten disconnected but he insisted on helping me. I explained who I was and that I now I have been waiting 45 minutes on an original ETA of 30 minutes and asked for an updated ETA. He told me "I don't know Sir, maybe 30-40 minutes". I told him, I was unhappy because the timeframe just doubled and he did not even check with the driver for an updated ETA. The man said "I don't know what to tell you, we have multiple calls and bad traffic and we cannot force traffic to let us through (in a sarcastic tone). I told the man, I have a GPS on my phone that includes all that information and asked if he could check with the driver for an updated ETA, he said he could not give me any additional information, we argued back and force for 10 minutes but did not resolve anything. The only reason I gave this company 2 stars was because the driver [military vet (included for identification] was extremely professional, knowledgeable and took care of me and my vehicle. This company has great drivers but needs to reevaluate their dispatch process and telephone service.

Mark Velasquez

12/01/2015 22:26:46

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