BIG STATE WRECKERS, LLC JunkYard in San Antonio (TX)

Address:	819 Quintana Rd, San, TX 78211
Phone:	+1 210-314-3656
Services:	Towing service
Methods of Payment:	Credit cards Debit cards Cash only
Rating:	Based on 195 Reviews
ZIP Code:	78211
Open Hours:	Open 24 hours
Popular times:	Thursdays Mondays Tuesdays Wednesdays Thursdays Fridays Saturdays Sundays 6am 9am 12pm 3pm 6pm 9pm 12am 3am 6am 9am 12pm 3pm 6pm 9pm 12am 3am 6am 9am 12pm 3pm 6pm 9pm 12am 3am 6am 9am 12pm 3pm 6pm 9pm 12am 3am 6am 9am 12pm 3pm 6pm 9pm 12am 3am 6am 9am 12pm 3pm 6pm 9pm 12am 3am 6am 9am 12pm 3pm 6pm 9pm 12am 3am

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1-888-853-0481

24/7 Available

Free Towing and Same-Day Pick-Up Available

We Are Junk Car Buyers With Over 30 years in the Industry, Working Since 1992

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Description

My name is Rene Lopez, and I represent Big State Wreckers, a leading provider of tow services and parking enforcement solutions. We are reaching out to apartment communities in the area to introduce our comprehensive services in maintaining orderly parking and ensuring compliance with community rules. At Big State Wreckers, we understand the importance of efficient parking management and maintaining a safe environment for residents. Our team of experienced professionals is dedicated to offering reliable towing services and enforcing parking regulations with precision and professionalism. Thank You In Advance

SAME DAY SERVICE AVAILABLE! Price Quote Guaranteed

Top Dollar Paid
for Your Vehicle!

Working time & Location

Friday		Open 24 hours
Monday		Open 24 hours
Sunday		Open 24 hours
Tuesday		Open 24 hours
Saturday		Open 24 hours
Thursday		Open 24 hours
Wednesday		Open 24 hours

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Zip Codes

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What clients say about BIG STATE WRECKERS, LLC in San Antonio (TX)

This company needs to get out of business. They are very unprofessional. They told my mother’s vehicle at her apartment complex where she lives when she had a valid permit That was visible in her vehicle. They clearly don’t know how to have a conversation. When I was there they were straight, cursing at me they Don’t know how to speak to people very immature I will be reporting them to authorities

Maria Lopez

05/27/2024 19:47:42

Had my apartment sticker and handicap placard in front of my sun shade on and they towed me for supposedly not having it on. I had family in the car and they saw me place the placard on the rear view mirror before put my sunshade up. When I went to pick up the car you could tell someone had moved the sunshade in a way that it didn’t just fall on its own. The placard was clearly removed to make it look like I didn’t have it on in the first place. They wouldn’t give me my car until I paid. Extortion at its best. The woman who answers the calls leaves out important information you need when you get to the rat hole of a business once you can find it, It’s located right in the middle of the ghetto just like this company.

Bean Queen

06/25/2024 00:18:52

I’d give zero stars if I could the property I work at hired this company and they have terrible communication skills. They have a terrible staff upfront. Everybody is lazy. We definitely had to go with another towing company. Feel free to ask me if you need a different towing company.

Jaclyn Carrillo

07/25/2024 00:52:08

This place illegally stole me and another guys vehicle while staying at Brooks Town homes. Woke up at 4:00 am to go to work and my car was missing so called the police thinking someone stole it just for him to tell that this place picked it up. I called and asked the guy why did my car get picked up when i didn't park in a reserved spot and he told me i wasn't suppose to park there and i didn't live there. Confused asked him what he was talking about because i have lived there for 2 years now and i know where i can and can't park. The guy was trying to argue with me about the rules but i am the one that signed the lease and they gave me the lease agreement but it was a lady didn't like that i took her spot but she never paid to get it reserved so like the front office said it was first come first served. Doesn't matter she was shortly kicked out and so i bought her spot and never used it for doing this to me and 6 other people. She probably knows this guy and just part of the scam but the owner wanted me to pay $350 to pick up the car. I said no talked to the front office and told them i will just take it to court since i had video of them picking up my car at 1:30 in the morning they were even confused why he was stealing people's vehicles when they didn't have a contract with this place and they had they're own tow services they pay for. They ended up arguing back and forth in til the tow company told me to come pick it up at 7 pm. Went to pick it up lady in the window was nice but wasn't shocked on what happened so i guess this happens alot? Inspected my car there was a dent in my driver side door and whoever drug my car out the parking spot screwed up my tire rods in the back because they rigged it up wrong. I missed a days worth of work and almost got fired for this company to damage my car over some scammer trying to make a quick buck is scummy. Take it to court and fight these people is the best thing to do

dee reynolds

05/15/2024 23:24:15

Not really sure it's valuable to send a review of a company that illegally towed my vehicle. But, here goes. Around 3:21 am on Tuesday 8/1/23 my vehicle was towed from my apartment complex. I went to the city website to find out what was going on and discovered that my vehicle was towed by this company. I called to find out why they towed my pickup. The reason given was that I was taking up 2 parking spaces. This would be fine if there were any lines for the parking spaces when I arrived home at 5:38 pm but there was not. You can tell from the pictures attached that there is one partial line that sits back further than the others. This is because they painted the line behind my pickup since it was already parked before the "space" was created. So, now we have established that the lines were painted on the garage deck sometime between 5:38 pm and 3:21 am the following morning. This was explained to the company at roughly 8:00 am. With that knowledge most companies would do just a little investigating on their own and speak to 1. The driver patrolling the lot. and 2. The complex requesting that the lot be patrolled. This was not the case. I still had to go in and pay $232.55 to recover my vehicle. I am pretty sure this will be returned after the tow hearing. When picking up my truck the rear driver side door had a ding in it that did not exist before vehicle was towed. Still not a very big deal as even though my truck is excellent condition it is 10 years old. They tried to get me to sign without seeing my vehicle first but I declined. I went to my vehicle, saw the ding on the door and noted it on the tow ticket. I then asked for a copy of all of the documents that I signed and/or initialed. The woman working at the time said that she would have to check with her boss and came back 10 - 15 min later and said that she was not able to give me copies of the documents. After I picked up truck I called the Texas Department of Licensing and Regulation the same day. It was already after 4:00 pm so after 20 min or so I pressed one to have them call me back when it was my turn in line. I explained to the woman there what the issue was and she even though it was odd. She told me to file a complaint with TDLR and that as long as it was within 14 days I could go and request a tow hearing in my county. This is a lot of work for $232.55 because at the end of the day it does not make a huge difference in my life and if it was legitimate I would take it as a lesson and a reason not to do the same thing again but this one is not on me so I can't give my money away. ***UPATE 8/22/2023*** Had tow hearing with Bexar County Court and won. I am getting back money for tow plus $54 filing fee. I will not get back the 3.5% CC fee or for uber on the day of but they will get a small fine from Texas Department of Licensing and Regulation. If they don’t pay by 10/21/23 they will get an additional fine. Just to note none of this was about the money it’s about wrong and right. Illegally towing a vehicle is wrong. For some paying this type of fee is life changing and for some it’s nothing so they won’t follow through. Hopefully in the future they choose to see the totality of the circumstances before they illegally tow any vehicle. Also, be sure to take pictures of any document that they have you sign because they will keep and only give you the tow receipt in order to maintain plausible deniability.

Tommy Tyson

09/30/2023 15:09:50

I am a traveling preacher and I came to San Antonio to give a soul saving sermon at a local church. I parked my car outside my hotel in a completely legal space. Sunday morning I went to the parking lot, headed for church. Well, big supprize! My car was gone. After dealings with the police, I learned that my car had been towed. The hotel manager showed me video surveillance of Big State "Wreckers" towing it away. He said that he dose not even do biussiness with these people!! They had no permission to be on his property or removing vehicles. This tow company claims that I was parked on the street. In the hotels security camera, you can see the tow truck driver leave with my vehicle, and immediately drop it in a no-parking Zone across the street. The driver then gets out of his vehicle, and takes several photos of my car that he is now placed in a No Parking zone. He hooks back onto my car, 5 minutes later he is gone. I tried to get the police to come look at this comma but they are busy and do not take these matters very seriously. So I went to go get my car. Towing with the overnight storage fee came out to $757.92!!! I asked why, and they said because it was parked illegally and they can charge whatever they would like. A member of the congregation stepped up to Pay my bill as I did not have the funds. As I get to my vehicle, we noticed that the steering wheel is missing! The towing company said that they "had to remove it" to safely tow the vehicle. Absolutely absurd! Better yet, the only person allowed to come in their yard is the mechanic across the street. He was actually a nice guy, and said that this happens all the time. Talk about a racket! $187.53 for that. As I get in my car and drive away, Luke 6:29 came to mind. "And unto him that smiteth thee on the one cheek, offer also the other; and him that taketh away thy cloak, forbid not to take thy coat also". If I would have had a jacket with me, it would have been left in their driveway as a testament to their character. I missed church, and did not get to preach My Soul Saving sermon. But it is all in the Lord's hands I guess. To the man who owns this company, it is time to turn from your wicked ways and give your heart to the Lord Jesus. He can forgive you for all you have done! God Bless

Isaac s

09/30/2023 14:43:53

I’m not going to lie, when I first discovered early this morning that my car was towed in front of my friends apartment I was HEATED and couldn’t tell up from down, left from right. However I will say that the guy working this morning (maybe the owner) was extremely nice. I spoke with him on the phone, we were both very plain about what was said and what was needed for the car to be released. At first I thought the appointment thing was ridiculous but they set me up for about an hour after I sent the first email. This gave me plenty of time to get there and make sure I had all my ducks in a row, etc. i will 💯 admit that the tow was my fault-though on accident -I was parked in a no parking area. They took care of my car, nothing was wrong with it and nothing missing. Which led me to wonder if the folks that had reports of missing things had their cars unlocked or windows down which is not recommended even on the nicest sides of town? They showed me proof that the car was towed correctly and there was no price discrepancy between the quoted and actual point of sale price other than the processing fee. This was as painless as could be for such a blah surprise. Thanks y’all for being nice and thanks for complimenting my cars lil horns.

XxWitchBoyxX

06/17/2022 12:21:40

This towing company is honestly a POS. They towed my car after they stated (via email) that my car wouldn’t be towed. Well guess what, my car got towed. The guy on dispatch said “if the apartment complex can confirm you’re a resident than they should give you back your car” awesome right! wrong! the oompa looma female working the window said “that’s not our policies, someone did you a favor”. When it comes to giving back someone’s car, they want to follow policy, but didn’t follow policy from the get go when i sent them an email to not tow my car. Now let’s talk about when i picked up my car. Unfortunately, i now have to be late on my rent to retrieve my car, and when i went to go pick up my car i signed 3 forms of documentation, one of the forms says “i inspected my car before taking it off the lot” when i asked oompa loompa if i could see my car like the paper says, she said “i can’t let anyone back there without collecting a payment and receiving their signature”. My car was not scrapped before, it was now! whoever was driving the tow truck with my car attached must have hit every pot hole in the road brining it in. This towing company is horrible and i’ve raised my concerns to my apartment complex in hopes they find a new one because this one is breaking rules, and i don’t know how far i can take this matter but i will do research because this was unprofessional and such an inconvenience to someone who got towed WHILE BEING A RESIDENT! (edited after their response) maybe if all your associates were trained properly instead of being inbreds you would have an actual business running instead of an off brand towing company. One verbally agrees to not tow a car and another person insists on towing. Guess yall really need the money for gastric by pass 😂

Martin Freeman

10/01/2023 00:17:19

For my Wife Please Watch out for these people i wish i could give 0 stars I am Physical Therapist Assistant I was Rendering Services to one Of my Patients at Garden Valley Homes i was seeing my Patient for his 30 to 40 min long Session and i went to my car and it was gone. I thought my car was stolen the Patient said that Garden Valley Homes might have had it towed "it happens here all the time". the Patient went to office and Patient told me they towed my car Because of no sticker and Gave Towing company's Name Big State Wreckers LLC and My Patient gave me a Phone number to call. i then called Big state Wreckers and they said they towed my car Because i was parked in Fire zone but there was no fire zone were I parked there was no signs that i saw going to Patient home and there was no fire zone sign were i parked and the Patient's house Had no Drive way to Park i had to Park on the street to see. Patient " I was Never Notified: That Big State Wreckers LLC. Was Towing My Car so i called my Husband to come get me to take. Me to Big State Wreckers LLC to get my car out of the Impound. it cost me 225.23 for 3 hours plus i loss my case load for work they did not Take my Husband bank card because it was not in my name they wanted cash Instead of Bank card over the phone they said they towed my car Because i was parked in fire zone on the Paper work Reason for Impound was No Parking Permit what they are doing is illegal not Notifying someone they are Towing there Car Its Illegal in the state of Texas there was a guy behind me that said they towed his car While Unloading Equipment into house he parked for 10 mins.

Fred

05/18/2023 01:50:24

My car was towed by this place because the apartment tag was faded and the 9 looked like a 1 to the tow truck driver. I went to my apt the next day and told the manager what happened but no help so I called the tow truck place to see what I would need to pay the next day. Gianna answered the phone and gave me the price for the current day and the next day with no mention of making an appointment. The next morning I called again and again Gianna answered and i asked about payment - if I could use my debit card or did i need to bring cash. She told me I could use my debit card but there would be a charge. By this time what is another $10 dollars. Again NO MENTION of making an appointment. My son and I get to this place and I tell her I need to get my car "do you have an appointment?" no I didn't know I needed one. She becomes hateful - my son says he's calling the cops. She tells him to go ahead and tells me I will NEVER get my car back if my son doesn't leave the premises. I'm crying by this time - which she LOVES - and I tell him to leave. She finally gets my paperwork to me after she emails my insurance info to herself from my phone - even though I tell him my insurance is in my car where it is supposed to be. She tells me to go through the gates - no mention of "YOU BETTER CLOSE THE 2ND ONE". All of a sudden she comes barreling out the back door "I told you to close the f'ng gate - you won't leave if you don't close the f'ng gate b". I tell her to leave me alone and that she is an ugly person and she said I was ugly. This is a professional business? A licensed business? Really???? Gianna is a disgusting person who should be ashamed of herself for treating a senior citizen like she did. And it was all a lie - my car should NEVER have been towed.

Laura Gill

06/07/2021 20:18:36

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