I wouldn't recommend this place to nobody if they send Jeffrey to come tow your vehicle. This guy was trailing me then turned off somewhere. I waited 30mins on him to make it with my vehicle just to find out he had stolen parts off my car. Smh. Can't trust nobody!!
I had rented a UHaul truck and had turned into a driveway that had more slope than the truck with the low deck could handle. I found myself pinned and unable to move. We were in serious trouble and needed to move our friend. Tim was quick to respond and assess the situation correctly. He had the wisdom needed to get us free from our mess of a being quite stuff. So very thankful for his abilities and willingness to help us.
Brandon is the best man i have ever meet. His speedy time when it came to pick up, his attitude and customer service is amazing, and the fact he went above and beyond to help me get my car and myself to where i need to go. Should set the example for others to follow. 10/10 would recommend
Tim was GREAT! Poor guy sat in traffic over an hour to get to us on 24. Great conversationalist and extremely professional. If I am ever in need of another tow, I will DEFINITELY use Dickson’s again! Cannot recommend enough!
The Tow truck operator Brandon arrived in a timely fashion and was extremely professional. I will undoubtedly recommend this company to others. Thank you
Mr. Brandon was knowledgeable and prepared. He helped us get our van on the tow truck even without it starting. He did a great job and was ahead of schedule.
Needed a tow and the driver Brandon took care of everything I needed fast was very helpful and answered all my questions. Definitely recommend Brandon and Dixon towing.
Twice this company has been assigned to me by Verizon roadside when I used the schedule ahead option and both times they never showed up and I couldn’t get ahold of them. I don’t know how the contract works with Verizon and tow companies, maybe their notification system is messed up or something but I hope they fix it seeing as all their other reviews seem great.
Brandon was such a great guy!! He helped me when I needed help stranded on 101st without a way to contact anyone! He went above and beyond and highly recommend them!
Couldn’t have had a better experience of getting our car home after a traumatizing wreck. Brandon Milam was a godsend!! He helped my husband push our car multiple times before we got it into an appropriate spot as the engine and e brake were both disabled. He literally told us “I’m not gonna leave you here like that” after the second try of pushing had us in a questionable position. He also gave us some really useful information should we ever (hopefully never) need a tow in the shocking moments after an accident in the future. He’s the reason for this 5 star review and we couldn’t be more grateful for him
I recently had to have a 2014 Jeep patriot towed from my home to an auto mechanic. Brandon from Dickson’s towing and recovery squared me away. From timely communication about arrival time, showing up within the window prescribed, communicating with me about any questions and concerns I had, to include working the logistics with the mechanic shop for drop off saving me from having to take a trip into Clarksville. Brandon treated me with the upmost courtesy and respect and was patient with me during our conversation making this a pleasant and enjoyable experience where as normally this type of situation is stressful and gives me anxiety. Thank you for all your help in this matter Brandon and Dickson’s Towing and Recovery!!!
I called 3 other tow companies to ask about loading my husband's 1968 Chevy Impala onto our car hauler and they all said they were unavailable until I called Dicksons! Jeff was sent out and he exceeded expectations! He was able to get the vehicle onto the hauler without issue and he was highly experienced. He even waited for us to hitch the hauler back on our truck and for that, I'm more than appreciative. If you need a tow, to move your vehicle, or anything tow related, choose Dicksons Towing!!!!!!
My vehicle was repossessed and I made all payments and tried to pick it up....DIANA IS AWEFUL!! As if I weren't going through enough she was there to make it much worse. She literally lied to make it worse. My bank had to call her. She made me make an appointment that was horrible inconvenient just to pick it up like they were just super busy... When I got there I was the only person there. Her and her attitude are garbage. I will definitely be filing grievances with the Attorney General.
This was my first time ever needing a tow. My clutch failed and I was stuck in a parking lot. The customer service was 10/10 and the woman I talked with was so kind and reassuring. She made me feel so much better about the process. Tom was fantastic, he was personable and efficient. He actually made it to my car an hour earlier than they anticipated. I can't believe how quick the process was. Everything went great and they deserve all 5 stars! Very reasonable price as well for a Sunday night.
Woke up at 6am to a flat tire. Called Roadside assistance and the ETA was 8:30am...Jeff pulled up at 7:15am!!!! Very Professional, courteous and went above and beyond arriving over an hour early. Highly recommend!!!!!!
Great experience with Dylan and Dickson Towing. He stayed in touch with me for 48 hours until it was possible to recover my submerged car from flood waters.
Received wonderful service from Mr Tim and Mr Jimmy. My car had a malfunction during a road trip and these men did excellent with keep me calm and making me feel comfortable during this overwhelming circumstance. They were good with communication prior to arrival and also when they arrived. They even arrived earlier than expected (took them about 10 mins). 10/10 service
Car broke down and they were in contact with me the whole time. Arrived sooner than expected and very pleasant people to interact with. Will definitely refer them to family and friends. Thanks.
Had my Q8 picked up for repair transport to Audi Nashville. I didn't catch the drivers names. Bit he was an absolute professional and made the experience less stressful. Great great service!!!! Ty!!
I hit a giant pothole on I24 and blew out my front right tire. Progressive was making my life hell to get someone out to either replace the tire or tow (I’m 8 months pregnant btw! It was ridiculous). Finally after 2 hours they decided to get a tow service. That’s was the only blessing of the day. Understandably it took some time for him to arrive because he was coming from Nashville but he came straight to us. Dylan was so helpful. He made a stressful situation much better, cared enough to check if I felt safe etc, and then got us home. Then he went above and beyond (at 11:30 at night!) to help and change the tire to the spare for us on top of it. He is wonderful and the kind of person i would always hope to get when stranded on the side of the road.
The lady that did my tow tonight did such an amazing job! She was so kind, patient, and professional. She really went the extra mile throughout the entire experience as all odds were against her! The transmission was out, car wouldn’t start, and at one point, the car was trying to roll and made all of us uncomfortable. I wish I would’ve gotten her name but she was a true superhero tonight!
They were sent thru my roadside assistance policy and contacted me within about 20-30 minutes and had me informed of what they were doing and when they would be able to tow my car. I feel like it was about an hour total from them calling me to my car tow. It was quick and the attendant Tim was so nice! The experience was smooth and efficient for what was a stressful situation for me. I highly recommend !
Made my very awful day into such a relief. From the call request to the arrival and then to the transportation. All completed in less than 35 mins. My driver arrived in 10 minutes to my rescue. Thank you Dickson tow and recovery and a HUGE THANK YOU TO THE TOW TRUCK DRIVER SETH!!!!! So incredibly professional and responsive. I recommend this trustworthy company and representative Seth.
Today my Jeep took the ride of shame after it wouldn't start. The company arrived within the stated time frame, did a great job getting it loaded up, and delivered it safe and sound. The driver was very professional and an overall great guy. Definitely a 5 Star experience.
Dylan was wonderful help for my husband and I! We were stranded in Cookeville with no help and he was able to get to us in a timely manner, very friendly, and easy to get a long with! We highly recommend him and this company! If we ever have issues again they are the first people we will be contacting! Thanks so much Dylan!
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