What clients say about Jim's Automotive Repair & Towing in Etowah (TN)
I wouldn’t take them my bicycle to work on. Took my truck to have it fixed cause of a gas fumes smell inside the cab. Instead they changed the rear wheel cylinders, cause they was “leaking” when there was no issues with the brakes. And put a gasket around the breather. 100$ in parts and charged 400 in labor. And didn’t even Fix the issue I took it in for. Better yet they did something to my transmission and now it shifts continuously after I just had it rebuilt by a reputable shop a couple months ago and had zero issues with it until I took it to this shop.
Took my wife's car in for some issues and dropped it off to have it looked at. They called and discussed what was found, and we gave permission to fix the issue. Very professional, excellent service, and a job well done. Highly recommend.
UPDATE:
The water pump, which receipt shows they charged me for replacing, went out on the car. I started into replacing it myself & ran across a bolt that the socket fit funny. I looked & the head had been broken off the bolt so they tac-welded it on! The biggest issue so far is that the crank bolt won't come out! Supposed to be 158lb/ft torqued. I have a 1200lb/ft kobalt impact I just spent $300 to get bolt out & it won't budge! I don't know if they loctite it, which isn't what you do, or if they also messed these threads up like my oil pan. And how is water pump already leaking after 5yrs? This place discusses me every time I drive by! Have cost me so much money for their work & even more to fix what they f'd up!
OK. Below is a review I left a few months ago. well after I posted this comment, he made a phone call to my mother to have a discussion about my review & wanted me to take it down! LOL .... I Couldn't believe it!
My mother let them take our Lexus to get it fixed. At 1st I was upset, but then it was quoted on if the timing belt was the issue and I thought it was reasonable. They only had that issue so the around $500 quote should be same plus had fluids changed (oil&filter) & breaks. Took not even a full workday & was done. That I love, how quick it was done, but the $1171 bill I DID NOT LIKE! Now lights come on I've never seen before with low air pressure light flashing & all the brake lights (ABS&BRAKE) & stability control light on dash on then off, repeat. They were supposed to keep old parts, anything taken off cuz they said they replaced it, but I never got a single item! The receipt shows things like "PARTS" $209! Exactly what parts cost me that much money? Oil says should use synthetic & certain filter when changed but doesn't say what they used! I'm not happy! Got it done quick! I could calculate all that & never be done in less than 1 work day!
Posted Pictures: Stripped out drain plug threads on the oil pan.
INFO: When I went to do the oil change I noticed that there was something around the drain plug. When I took it out I noticed it was silicone of some sort! Then after the oil was drained, I could see that there weren't any threads in the pan anymore! My thoughts: Stripped out threads so used silicone to keep drain plug in(technically on) the oil pan & keep from leaking oil! Even more discussed with the level of workmanship than I was already with the price! Total B.S.
Jamie, Jimbo, Jamaal and Jugdeesh are simply the best. No shop in this region offers the Pride, Professionalism, Punctuality and Pugnacity you will find at Jim's. Heck, they offer everything possible in a Top Flight Auto Repair Shop..... except Jim. Great work, fair up front pricing, good deal.
I took my car to them as I have a couple times before with the same car for an issue I've had with it since I bought it and I told them I would like it fixed. They had the car for a Month which is a UNHEARD OF amount of time to have to just diagnose a car and then when I finally called I was told that they had NO IDEA what was wrong with it and when I went to go get it the check engine light was on that wasn't on when I dropped it off along with the same issue that I wanted them to fix.
I honestly think that with me being a single mother and on a fixed income without a fortune to spend on the car it just sat there most of the Month that it was there and they could care less if I my car was fixed or not!
Update: So I took it to another repair shop (Manis Automotive) and they found 2 pages of needed repairs and half of them was should've been scheduled maintenance like tires, breaks and a few other things from incidents from my daughter driving it but I figured why fix all that when I can't get figured out what's wrong with it- BUT YES they found exactly what all was wrong with it and fixed it now it drives like new!
Called kind of in a bind.
Worked me in to the schedule.
They charged for their work but I worked at a pretty reputable shop for 5 years and they are very informative of what they run in to and fair prices
Called and asked about an alignment and one of these guys told me that they did not do alignments. I would be ashamed to tell people that especially when you have an alignment lift sitting in your shop that you “don’t use” I’ve personally seen the alignment lift from the lobby and been told by many people that he is a shady guy to deal with so 10/10 would NOT recommend
On my way to Etowah I had a rear tire all of a sudden to start losing air. I pulled into Jim's and he took me right in and took care of my tire, even though he was totally covered up with work. Friendly and great service! Thank you!
Go here first! I can't be happier and more trusting of a business! 30 minutes prior to closing on New Year's Eve 2019, I pulled in to the shop and they replaced my headlight for probably less than it cost them! Jamie was so kind and did not seem at all bothered that I was there when they were trying to close up. He had the headlight delivered from Advance Auto Parts and had it installed Within minutes. I have been to three places before that could not replace my headlights, and I was scared that I would get a ticket especially on New Year's Eve. I can't say enough good things about Jamie and Jim's Automotive! I'll be back when my diesel needs and oil change and Report how much much money they will probably save me as I drive a big Diesel and have been charged $400 for an oil change before in Athens! Lastly, thank you Chris at Advance Auto Parts in Etowah for referring me to Jim's. You probably saved me a ticket!
The only place around I would use. Family owned and really a good bunch of guys. No complaints about the work they have done for us. I used a guy in Benton and had to have it towed to Jim's for repair cause the other shop could figure the issue out.
EXCELLENT !!! THIS WAS MY FIRST EXPERIENCE AT JIM'S AUTO. I CALLED LAST WEEK IN REFERENCE TO MY AC NOT WORKING.JAMIE TOLD ME THE BEST TIME TO COME IN WOULD BE FOR THEM DUE TO WHAT WAS ALREADY THERE. I WENT THERE THE NEXT WEEK AND A FEW HOURS LATER JAMIE CALLED. He explained,fixed my issue, is very polite and honest speaking. They will continue to have my family's auto issues. It is great to find honest and affordable mechanics. I'm very pleased and so happy I waited and followed threw to Jim's Automotive Repair in Etowah Tennessee..? SUPER GREAT PROFESSIONAL SERVICE !!
I will never use any other mechanic. Prices are fair service is top notch and always get you in in a short period of time. Work is done when they say it will be and they are just great to work with. Loyal customer forever
They always do great work fast and reasonably priced. Most times we get in same day and is done fast. ALWAYS will use them no place else in McMinn county have I found better and great customer service
I have had Jamie do several things on a few different vehicles. I always have gotten my car back same day even when I thought it would take little longer. He will put 2 guys on the job if it’s a big job. I highly recommend and he’s honest. I have several friends who have used him and they were also satisfied.
Got my car fixed again its good to have the peace of mind of having good HONEST mechanics on my side. I can always count on these folks at Jim's. Thanks guys for doing such a great job. I didn't even know my water pump was bad Just knew my coolant was low a couple times. But j got a call from Jamie who had noticed and called me immediately. Great work from a great group of guys. My mechanics for life.
I moved to Etowah in late 2016 and needed a new mechanic. Thought I would try these guys out and have not been disappointed. They have always been quick at getting me in and quick at calling me back. Some times the bill comes in at slightly less than they quote it. They have always done quality work on my vehicle. I have NO reason to go anywhere else and highly recommend them. It is great to have a mechanic that I can trust!
Good people that know their business ! Had a transmission fixed by them; was in a nearby town and everyone recommend I let them troubleshoot, diagnose and repair. I'm glad I did --- top notch service . . . wish I didnt live 250miles away or I'd do business with them all the time ~
