What clients say about O'Reilly Auto Parts in Loudon (TN)
Charity drove to a different location to get us a part since our truck was out of commission to do so ourselves. Awesome. I would highly recommend this location. Everyone is amazing. Thank you for going above and beyond for us!
Incredible staff! We were moving 800 miles away and our vehicle broke down in this O’Reilly’s parking lot. One of the team members helped us get our vehicle fixed and back on the road. So thankful we stopped at this O’Reilly!
I'm a mobile mechanic out of Loudon and have always been loyal to this store and did 95 percent of all my business there. Now I know that I can't depend on them when it counts, they have lost my respect and business for good!
Every time I come here I remember why I shop anywhere but oreilys in loudon.
Customer service is terrible. Rude. You don’t even know you called the right store because the lady says “hello” instead of whatever they are instructed to say.
On this occasion- my husband called to put a part on hold for me to pick up when I got off work. I’m not familiar with car parts so this is why he called and explained details so all I had to do was come in, say the name and pay.
When I showed up, the store had zero customers. 2 workers behind the counter including the lady my husband spoke to. She asked me all kinds of questions and I said I don’t know I’m just here to pick up whatever he talked to you about. She said yeah it was me he talked to. I didn’t bring my phone inside so I was pretty much depending on their service. She said well I was busy and didn’t pull the item. Clearly at this time they weren’t busy and I could’ve understood the mistake or forgotten part if she didn’t have such an attitude to begin with. I told her and her coworker both nicely thank you no thanks I will take my business elsewhere.
Most of them O'reilly's is a little bit more expensive. But you get so much better service and you have people who they're actually no something. Don't go to autozone or advance auto those guys I don't know where they got him from, but they wouldn't know the difference between oil and water.
I have relied on O'Reillys for a few years now . As a disabled veteran, I am truly thankful for the discount that they offer . And I also love the rewards program that they have. I recently broke my clutch/brake mount, which is not a popular replacement part. It took 15 minutes of searching the internet to locate a supplier, for which I am grateful for his persistence. Service like this is what keeps me coming back.
O'Reilly Auto Parts in Loudon is a good place to shop for your automotive needs. If they don't have it in the store they usually get by next day. The store is clean, well lit, well stocked and the parts professionals are knowledgeable. I like shopping there are just going in to look at things and think about future needs for our cars. When I have maintenance coming up I try to have everything I will need before I begin the job. Easy to do at this well stocked store.
Taylor was the best! From her phone customer service and quoting to her in person service! She helped us with price matching and installing my battery ✊🏼 She also kindly gifted my Paw and I with magnetic cup holders ❤ She's a keeper and a joy! 🙂
It's Lit bro thay got an awesome skittle dispenser in there . Go there every week spend paychek on skittles and stuff. Also a great variety of lubes for anythn u mite need em 4. The yung kats cool too i guess. Liiiiit
Wonderful people! We broke down in our RV while pulling a car trailer on 75 north last Saturday. They delivered the items we needed to us on the side of the expressway and waited until we were up and running again before they left! Our roadside assistance wouldn't even do that . We will only use O'Reilly from now on!! Thank you again for your wonderful service! You went above and beyond!!
The Flowers Family
Wild child racing
Loganville GA
300 Rock Quarry Rd, Loudon, TNCounty government office
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