Y'all tom is the best when I say he was the only one to offer help mind you I'm a female in a junk yard he is the best really heaven sent ( 5 stars only for TOM).
Great place and I would go again, everything flowed and I found what I was looking for as advertised on the website. The gentleman, Tom helped me out by offering to help me carry my hood to the car.
This place is great to go try to find a part that you cant find anywhere else but its a hit or a miss if they will have the type of car/truck you are looking for. I do have to say for the price they ask on parts it would be better to throw a few $ with it and go get a new one. They dont price things as cheaply as one would think but as i have said its a good place to try to find what you need when you cant anywhere else.
I've never been here personally and while reading the comments I can say I will never go. First you can't talk to a person to make sure they have what I need (I tried calling and its just a recording.) so I dont waste my time. Second charging $5 just to enter is ridiculous especially if I've wasted time coming here and your inventory isn't up to date on your website. (Which is a running theme in the reviews) Get a person on the phone so I can verify what I need is there.
First time to this auto parts yard and WOW, It was great. Brad at the service counter was fantastic in helping us find what we needed for a 2018 Explorer rebuild. I recommend if you need a repair part go there first. Good price and very helpful staff at Chattanooga LKQ.
Tom helped us checked out a back tail light. We had some concerns about about the taillight as I am not very familiar with wire work and another person who had the vehicle before had connected the trunk light to the wires on the taillight. We cut them off but were a little wary about any damage that might’ve been done by the previous owner. Tom assured us that it shouldn’t be an issue and some electrical tape to wrap around it would be a quick fix. He also assured us to keep a hold of our receipt and if anything happens to the light we can get a refund for it! Tom was the one with the goatee and glasses and he was very kind and polite. I’ve had to come out to PYP before and he made the experience even better than the last time.
I’ve been coming to this yard for a few years now, for BMW parts. They always have a decent selection. The staff is super friendly and eager to help. Today Brad rung me up and was kind enough to give me a discount on the center caps I was procuring. Super awesome and kind guy! Just another reason to come back and enjoy the great experience you get at this establishment. Cheers!
Huge shoutout to Tom at Pick Your Part in Chattanooga. I lost my phone while I was there and honestly thought it was gone for good, but Tom went out of his way to help track it down and get it back to me. He was incredibly honest, helpful, and genuinely cared about helping a customer. That kind of integrity and customer service is rare and deserves recognition. Thanks again, Tom—you turned a stressful situation into a great experience. I really appreciate it!
Always a great experience doing business there,but lately I have to drive 30 miles to find out if a vehicle has the right motor. It would be a 5 star review if they went back to taking pictures of the motor of every vehicle that came in. Also Ryan is great to deal with at the counter.
One of the most organized used parts locations I have ever been to. The gentleman who checked me in was thorough in explaining how their yard worked and offered to pull the part for me if needed. Prices are more than fair and the staff made me feel at home. I will be back when I need parts
This was the most organized, well-maintained, and helpful junk years I have ever been to. The staff was very courteous, the inventory was available to search online, the maps were easy to follow, and the prices were very fair. I had to get a new tire and wheel, which a guy at the front had even pressure-washed clean for me. I was in and out in about 15 minutes with exactly what I needed. They even have a military discount for veterans.
Very nice place you can get a print out of all the cars that are interchangeable with the row number makes it so much easier to find what you need and gotta give my boy angel down there
Mr. Tom made sure to take good care of us. Ryan was also very involved in making sure a mistake was made right! Hands down good service and friendly!!!!! We will be using them again!!!!!!
They were a huge help in a pinch being from out of town, they were open on Sunday and extremely helpful. Tom showed me around and even brought stuff out to my truck that i had left on the counter. Tom has the amazing goatee.
Come in to get a wiring harness for my 4l60e they wanted 180 dollars and some change for it..FOR USED PARTS.. and the new part was only 120, needles to say I won’t be doing business here anymore if they are selling used parts at new part prices..
Damn rear cant afford to go to a junk yard any more . I went in there for a mirror and a tail light circuit board. Cost me 68 dollars.. pretty ridiculous . Plus charge for going in has went up as well to 5 dollars. So im in over 70 bucks for these things. Might as well buy it new.
Don’t even think about going here The $5 to get in is a scam.They’ll charge you to get in knowing the part you need is not on the car. The Property is not well kept. Very dangerous to walk through all the car parts and pieces laying around.
I don’t know what the customer service number is even about. I called multiple times and they were zero help. I scheduled a pickup for my landrover Saturday and the third party tow company canceled due to broken truck bed. Fine. The person who called to inform me of this apologized profusely and said he would get me in Monday for pickup. Great. Monday comes and no one is calling me well past my window time yet again. I call so called customer service who tells me my window is completely different than what I was told to begin with. Then when no one showed up after multiple calls to find out what’s going on I just gave up. No one cared it’s pretty evident. Called a different place and they were on it right away. Communication here is trash.
Overall a very well organized and ran junkyard. Due to a lack of competition in the area though, prices can be surprisingly high. If you get their warranty, you can easily approach the cost of new parts in many cases. Their selection, organization, and availability however is quite good. I'd recommend you always check their website for inventory first as it's $5 just to get in so don't waste your money as it's not refundable.
LKQ is a great alternative to purchasing used parts from EBay. I wanted to go back to a factory set of wheels for my Deville. The prices online were almost comparable to new aftermarket time you pay shipping for a complete set of 4. LKQ to the rescue with a great set of OEM chrome 7 blades. There were in excellent shape minus the center caps missing. I drove to Chattanooga in hope of finding that the wheels were still available since the car was put in the yard back in Dec. When I arrived the Customer service rep gave me a strip map to where the car was in the yard. This is a HUGE yard folks! It has lots of cars and trucks available. You wont be disappointed. They even remove the wheels and the tires were taken off the wheels as well. After a trip downtown to eat lunch they call to come pick up the rims. Even provided a yard car to get them to my SUV in one trip. A ++ Guys Keep up the good work.
Very well organized and safe. It is easy to walk to the vehicle you are looking for and see if the parts you need are there. The pricing is very good as well.
May 17, 2018
Nearest Junkyards to LKQ Pick Your Part - Chattanooga
5907 Lee Hwy, Chattanooga, TN
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