What clients say about O'Reilly Auto Parts in Bean Station (TN)
So there is a guy who works there that refuses military discount unless you give him the last four of your military ID card. He says because his kid is a marine and he can ask for that information. Umm....huh?? Lol ridiculous
I would leave this place zero stars if I could. After being told that it would cost be $45 per wiper blade for my car, I was then told that a new ABS moniter was around $150 as the man at the register stared at my chest. Disgusting.
The people there were okay. Didn't really know much about anything. You need to be sure to know exactly which part for them to help you. Otherwise, they will not know
I'm glad they are here, more convenient than driving all the way to Morristown.
They were consistently busy on a Sunday, and appeared short-handed, but still friendly and helpful. One man on counter, and he did an awesome job.
Awesome store, great inventory, good staff. One of the assistant managers named Johnathan is the man! He always goes out if his way to find what you need, even to the point of looking it up only at a competitors store. That kind of focus and customer service is unheard of in today's world. It's my only place for parts now. Ask for Johnathan and tell him Shaver sent ya. You will be impressed!!
They have what I'm after more times than not. Absolutely a must locally. This time it was true fuel 50:1 last time it was a tarp 16x24. You can never tell what I'm up too
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The guys here were really helpful yesterday, when I called about an oil drain plug. They went above and beyond to find what I was looking for! Highly recommend!
If I could give less than one I would!!! One man helping someone.. I asked where radiator caps are.. I’m told.. ‘just one minute..’ ok I’m walking around looking for myself.. other guy still helping same customer.. no problem with that.. I look up the other young guy standing in corner laughing with two other ppl!!! Not working just joking and laughing yes they walked in after I did!! Friday night at 6:50.. I need this really bad…thanks OReily for all the help
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