They are always nice, personable, upfront and honest. Everyone there is nice and even the dog is nice. I had a pleasant experience everytime I went there.
Mark and his staff are professional and very courteous. Always satisfied with their work. And do not try to rip you off like some of the others around here.
Caring, kind, and understanding! They ain’t just trying to make money but actually help you get exactly what is wrong with your car fixed! If you’re looking for an honest and genuine company, look no further!
Hey, these guys are really honest. I had a compressor replaced and the next day the AC went warm. I took it in and on the spot they found that a spring O-ring as part of the previous days repair broke.
No charge to repair. They could have easily said it was something else. I would have never known.. also fair prices and easy to work with. Honesty and quality needs to be rewarded. Don't hesitate to bring your vehicle to these guys.
I went to have an acuator replaced and they replaced the wrong one. I was having issue with my ac not producing cool air and I told them multiple times which side it was on. They then told me they would give me a discount if I wanted them to fix the right one. Don’t waste your time or money here.
They found my issue the same day I brought my truck in they were up front and honest repaired my truck same day. Prompt and courteous service.
Since then I have recommended several friends who have gotten similar service.
Went there a while ago and didn't have a good experience. A had to take my car back to them 4 times in two weeks just to fix a master cylinder. Every time they were saying it is fixed but it wasn't. Plus, they didn't fix the idle issue I initially had. For these two issues they charged me about $1000 for a car that you might get it for $4000.
My son took his jeep there for an oil change, the heat and air blender door, and radiator, and a week later he called them to check on it and they said it was done, they had quoted the price for fixing everything and when he went to get it they charged him the a little higher because they forgot they changed the oil but didn't fix it he was told that the blender door was broken and would need the dash taken off, that's the main reason we took it because he needed heat but he was still charged for it???? It was $860 for oil change, radiator. Oh and the jeep was left a mess with screws all over the inside from somewhere
Mark and his guys are great.
I bought new tires & had an alignment. Car rides like it did when it was new ( 10 yrs ago)!
We will definitely be doing business with them in the future!
This review is long overdue. In fact, I feel guilty as I write this because the customer service I received from Mark and team was worthy of an immediate follow-up. The kind of small town honesty and assistance I received is getting harder to find these days. Mark and team identified an issue with my van that a prior shop didn't. They educated me and shared knowledge that put me on the right track when having to instead get service at a dealership (recall related). These mechanics knows their stuff. While I was there, people kept filing in, and the phone was ringing off the hook. What does that tell you? I'm so glad I picked this shop when passing through last year. If I need work done on my van in the future, I'll drive out of my way to go to T&T to get it done.
I have a car from Car-Mart and my transmission was replaced with this automotive place back in January and come to find out when I hear noise underneath my tire or somewhere in the tire area my tie rod end was loose from when they did a front-end alignment after replacing my transmission so I'm not too happy I do not recommend anybody going to this place
Can’t remember the owners name, but he kept it real 100% of the time. Sometimes while servicing his location with a previous employer he would get under my skin, but he was always right. Hate to love the guy!
Definitely one of the best auto repair shops in the area. Honest, fair pricing, and good quality work. I've had no complaints at all after getting quite a bit of work done here, highly recommend giving them your business.
Honest mechanics and reasonable prices. Honesty is personally the most important to me when looking for a mechanic. Been going here for years, won't go anywhere else.
Was not happy my truck was broken down n sat there for over a week. I work n Tullahoma n live n shelbyville. I have to pay for my apartment plus pay for a week's worth of motel n was the only clothes I had n sink n dry them on ac n heat unit. Plus had to buy a new charger for my phone n other things. Then I walked to pick up my vehicle. Was charged 1000$ for idler pulley and throttle control valve onto of everything else. Was not happy this was all paid directly out of my pocket when I was only making 10$ an hour. Was horrible experience.
I have always relied on Mark & his staff for the past 4 years. His dog Lacey makes me feel more than welcome. I have never had a complaint against Mark or his people.
They replaced my shocks and 2 front tires and also helped tie down my wheelchair in the back that was just a bonus service.
They were so nice and very reasonable prices. I don’t think I want to go anywhere else!!!
I have had t&t work on 2 of my vehicles and I wish I had found out about them some time ago. The work done was fairly priced and the time to repair both was repaired in short time. Mark did a great job in getting me in and out. Just HIGHLY RECOMMEND. 5 STAR ALL THE WAY. Thanks again guys
Mark has a fantastic group of mechanics technicians provides excellent service in record time such a blessing to find honest reasonable accurate auto and truck services you won't beat his prices friendly hometown you are in good hands. Thanks Mark
Mark has done a great job with vehicle maintenance and repairs for me, my wife, and family. Pricing is fair and up front with no hidden charges or surprises. I recommend Mark for all vehicle needs from maintenance to repairs.
Mark is awesome!! Brought my daughter's SUV to him at about 2:15 pm. He had it diagnosed by 2:40 and fixed by 4. He was completely honest with what was wrong and what the price would be to fix it.
Great guys, they know their way around cars and reasonable price. A++ service. Mark and the guys care about their customers and have taken care of my adult kids whenever they needed car repair. They are always busy but also always make time for emergencies. I wouldn't take my car anywhere else, a trusted mechanic shop that has never overcharged.
Absolutely fantastic folks to deal with. Stopped in for a flat tire and they fixed me right up. Charged me a fair price and I will be back. Don't hesitate doing business here. Total class act.
In order to replace our battery in our Dodge Journey the mechanic had to remove the front tire and wheel well liner. We were in and out in less than an hour. Great price for all that work, and fast service. We found a great mechanic here.
Mark and Paul are amazing! They are like family. After my dad died (my dad was our family mechanic), a friend of ours referred us to Marks shop. Mark is honest and has the best prices in town.
Took my truck at the end of last year for transmission problem, when I got it back drive it for like a week broke down again. They gave a six month warranty I didn't have a problem but them I took it back took about a month, gave back same thing long story short I only drove my truck about 4 times and they didn't fix it after the six months, they told they were not going to fix it was better for me to sell it. I had already payed 3,000. I heard about other people that had the same problem, so think about it before you take it.
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