We were traveling from Atlanta and had a blowout on the interstate near Caryville, Tennessee, this evening. After having no luck calling roadside assistance, we called Brandon. He was incredibly kind, super quick, and very knowledgeable. When it turned out we were missing a part that we needed to remove our blown tire, he stayed with us for longer than he'd planned to figure out a workaround and make sure we could leave safely. He mentioned that he and his wife (who was there as well and was extremely sweet) had been planning to stop for dinner but decided to come help us instead. I never leave online reviews, but Brandon blew us away with how nice and helpful he was. Not to mention, his rate was inexpensive and he was still kind enough to share with me in detail how I could submit my (handwritten!!) itemized receipt to my insurance company for reimbursement. I asked if I could leave him a tip, and he didn't even accept one—it was obvious that Brandon just truly cared about us and our car. I'd recommend Brandon's Towing and Recovery to anyone!
Brandon is amazing!!!! Very friendly knowledgeable and quick with his work!! We called very late at night and he had p issues coming for a very reasonable price!
Brandon was able to help me get my car off a hill where it was stuck! I had been stuck for a long time and he was able to immediately prioritize me and help me out! He was super kind and helpful over the phone and in person! Highly recommend!!!
Our car broke down on I-75 on the way back from Ohio last night. We left it there for the night. Today we went up and fought with our roadside assistance place to get our car towed to an auto shop because they are all closed. I called around and found and shop and was recommended to Brandon to get my car towed. After being dispatched and then getting canceled by the roadside assistance, I called Brandon and decided to pay out of pocket. His prices are the best and called after he dropped our car off at the shop. If his company ever branches father down south I will definitely use him again and worse case scenario we break down in Cumberland county again I will definitely use him.
Very genuine and very professional, it doesn’t get any better than doing business with Brandon’s. One of the very few straight shooters still left around. 10/10
Top notch company! Our two cars got towed (our fault) and Brandon’s company picked up one of them. They were super efficient and kind in a difficult situation. Reasonable costs and quick! Thank you!
best towing business out there. this man took great care of me and went out his way to make sure i had everything i needed. i couldn’t have used a better towing business
4 hours into a 14 hour drive myself, another mom and our 2 daughters found ourselves stranded at a truck stop. Brandon was the only one that we could get a hold of that would come to get our vehicle. He assured us that we could go ahead and get on the road in our rental car and that he would take care of towing the vehicle to where it needed to go. Instead of waiting several hours at the truck stop we were able to get back on the road and make it to our destination sooner than we thought we would. Brandon stayed in constant contact with us and let us know when he delivered the vehicle safely. He was truly a life saver for us that day! I hope we never have to again, but if we are ever stranded close by there again he will be our first phone call! Thanks Brandon!
Brandon & his assistant rescued us in the middle of the night when darn near everyone wouldn’t. Brandon is a sweet sweet man, and you can tell he is family oriented. I would recommend him to anybody. Can’t beat the prices or the raw compassion of this man!!
EDIT: So after he rescued us, he helped us get to a motel, and he told us he would call in the morning to help us get a tire. He also said he “wouldn’t put a tire on our vehicle that he wouldn’t put on his kids’ vehicle” which was extremely comforting. After that he made sure we were safe before he left.
This morning he calls and says he can get us to a tire shop and help us get the tire off and everything. Brandon has gone above and beyond anything we had expected, and at a spectacular price too! My brother and I cannot say enough kind things about this company!
Excellent service! I have had to have 2 vehicles towed and Brandon is the one I will call every time. Super friendly, and really cares about his customers. Thank you Brandon!
Mary
Fantastic service. Brandon not only showed up on time. But he friendly and caring. He took his time in making sure that everything was done the right way and listened to what was exactly needed to get done. Fantastic man and I will definitely use and suggest him to anyone that is in need.
I was traveling through TN on I-75 South on a rainy Saturday afternoon. Had a total blowout on my tire. Since I wasn't familiar with the area (actually didn't even know what cities were close) I Googled "Towing Near Me." A bunch of suggested towers popped up. Since I didn't know anything about any of them, I just started calling. The first 3 didn't answer. Fourth call was to Brandon's. He knew it was a small job...simple tire change. Although it was a Saturday, raining, AND a small job...Brandon knew my situation and immediately came to take care of me from 30 minutes away. I still had 4 hours to go to my destination and we knew my "donut tire" wasn't going to make it. Brandon called a friend of his that owns a tire shop to see if they had a tire for me. They did. He set everything up and led me to the tire shop. He made sure I was safe and taken care of before leaving me. What a Blessing. So, from time of blowout to getting back on the Interstate, it was only 2.5 hours. Unbelievable. I can only hope that if I were to need assistance like that again, that I would be able to have someone like Brandon take care of me. He saved me that day. Thank you Brandon!!!!
Very concerned with my complicated situation of being able to tow the car from its awkward position, but figured it out. Then so courteous and kind really understood that I was stranded with no help. Called me back to make sure the service center was able to fix my car before closing. Which I was so appreciative of. Would definitely recommend him for quality service.
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