I recently had a blowout on i-75 and realized that I didn't have a spare. After calling and finding out that my roadside service was not going to dispatch somebody. I begin to call around until I stumbled on to this business. Nathan stopped and picked up my rim that the tire blowed out on took it back to his shop and put a new new/used tire on and returned to me on the side of the interstate. Put it on my car for a very low price. Thank you! I am so grateful for their help and courteous attention not to mention quick response. I highly recommend this business and can honestly say I believe he has the best interest of others at heart. He went above and beyond for me and my wife and I am forever grateful for his attentive care that night because it was cold and we were broke down on the side of i-75 with no spare tire and no hope in sight until Nathan came like a knight in shining armor to save the day. Thanks again
All the employee's at Top Notch Towing were so welcoming and went to work as soon as I was towed in on a Wednesday morning while returning from Florida to Ohio. They kept me informed of the process and I soon was on the road again. Thanks to a great group of individuals who formed a productive team.
Blew a serpentine belt along I 75 they picked me and my grandparents up. They were quick and caring about our situation and very friendly. They even did the repair on our car at the shop they took us to. Beyond grateful for this company!
We’ve used Top Notch Towing several times for our company vehicles in Knoxville, and every experience has been excellent. Their team is fast, professional, and reliable, which is exactly what we need when one of our work trucks breaks down or needs to be moved. They provide prompt roadside assistance, handle our vehicles with care, and communicate clearly from start to finish. It’s hard to find a towing company in Knoxville that’s both dependable and affordable, but Top Notch Towing truly lives up to their name. Highly recommend them for fleet towing, roadside service, or any vehicle transport needs.
The repairmen from Top Notch Towing in Rocky Top, TN not only gave us a jump start, but also followed us to the gas station to get gas & to make sure the car would start & we were on our way. He was efficient, kind & courteous. I highly recommend him!
Did not use them for service but a truck was behind be on my way home, I had small children in the car. We pulled up to a scene with a truck and flashing lights, the car in front of me and myself slowed down to assess the situation, couldn’t really tell what was going on and didn’t want to run over someone or seeing if we needed to detour. Then I realized life star was in the ballfield . After about 5 seconds though, before I could even figure out what was going on the tow truck driver laid on his horn terrified me and the kids, then he passed us in a dangerous spot and drove erratically the whole way across the curvy mountain. I don’t care that he passed us, but he’s got some serious road rage. I was not driving slow just trying to make sure it was ok to go. Not professional, not acceptable. Needs to be talked to road rage is not cool, especially when you’re supposed to be a professional on the clock. You also woke up my sick toddler and made her scream laying on your horn like that. Not cool.
Seriously top notch towing, I’d trust these guys towing even my grandmas car. They are some good people and the only tow company that would even answer the phone for a late night call. I’d use them every time. Thank you!!
My elderly mom and dad and I were broke down trying to get home from vacation in Pigeon Forge, TN.
After my mom had spent the whole vacation in the hospital our Audi Q7 broke down on I-75 north ext 156 and Jason came to tow our car to Lexington, KY and I have to say Jason was so friendly and compassionate to our situation and also gave us some recommendations on how we could get there.
I was so happy and at peace especially considering the week we just had.
Top Notch Towing is Top Notch in my book. I recommend them to anyone I run across in the area.
Thank you Jason so much Bro….
I also much mention dispatch I did not catch her name but she was also very compassionate and sympathetic to our situation, thank you for being caring and attentive and quick with service.
I was using my '17 Nissan Titan to tow my 24' car hauler, with a car in it, from Florida to Michigan when the transmission failed 25 miles N of Knoxville in Caryville TN. Nathan came out quickly, winched my truck onto his flatbed, hooked my trailer to the tow truck's ball and towed my whole rig to Rusty Wallace Nissan in 1 trip. Nathan was GREAT: Made quick work of it, helpful and friendly. I reeeeeally appreciated him making the best of a bad situation for me. Above and beyond, for sure. Exactly what you'd hope for when needing a tow. Thanks again, Nathan!
We were traveling and broke down in Rocky Top. Josh towed us and our LARGE dogs to a mechanic quickly and then kindly took me (and dog) to the local Enterprise and would not accept additional payment. He stayed until my rental car was confirmed. There are some very kind people in Rocky Top. Jesus saves and so does Josh!
Called and was out within 2 hrs to my job, 25 mules away, to take my truck to the shop. Great communication. Really nice guy. Will use in the future if needed.
Whoever this guy is needs to be taken to a driver safety class as well as anger management class.
He came around a corner going 60 in a 40 in a freaking tow truck no less, then switched lanes so fast he probably didn’t even know if a car was coming and the way he acted he probably wouldn’t have cared if he did injure someone. Get him off the road and to some help seriously
We were traveling from out of state and had a flat on the freeway. Jimmy from Topnotch came out at 1 am to change our tire. We are so grateful and appreciative.
This owner and his staff are amazing. My sister rental car broke down in Rocky point Tennessee. After being on hold with the rental company for over 4 hours. He went above and beyond his call of duty and made sure that everything was okay owner had her situation fixed in 30 minutes. I highly recommend this company to anybody
These guys are the best in the business
Having to get towed sucks but everything running smoothly because of professionalism makes it a lot better
Definitely would recommend these guys first!
Got a flat tire on the interstate and Jimmy was a wonderful help. Changed our spare tire for us and escorted us to a gas station. Very helpful and considerate. Highly recommend.
Car broke down in a area that no one wanted to tow late at night. Jimmy came and towed my car 77 miles back to the house which was out of his coverage range. Extremely professional, kind, and timely. Very thankful for Top Notch Towing and would recommend them to anyone.
My car broke down on the interstate, where we were at there was nobody that could come out to help us. To knotch shows up and realizes that we are on vacation and instead of towing our car to a high risk area he recommended taking it to a guy he knows personally and sets up the repair for early in the morning. The repair only cost $30 instead of $1k like I was expecting. This guy saved my vacation and I highly recommend him as your first option.
TOP NOTCH TOWING IS BETTER THAN TOP NOTCH!!!!! On our trip from Canada to Florida our transmission broke. We were directed to Top Notch who not only towed our car but recommended a mechanic/garage ...AJ at Gunter Automotive..,. who was excellent and had us back on the road in 48 hours. TOP NOTCH also drove us to a hotel and volunteered to pick us up the next day to get our car, change hotels and ANYTHING ELSE WE NEEDED. They are FANTASTIC! Special thanks to Raymond and Jimmy for all their help ... YOU GUYS ARE GREAT !!!!! NEED A TOW CALL TOP NOTCH!!!!!
So I was traveling with my family from Tampa, Fl to Cincinnati Oh and hit a coyote at 3am on I-75 at mile marker 147.4. Jimmy, our tow driver got us about 5am (roadside assistance gave him the wrong location so it wasn’t his fault it was 2hrs later), and due to the time and circumstances, helped me find a rental vehicle and ran me around town in his personal vehicle until we could get one (about 1230pm). He was an absolute God send, and I am truly thankful for his time and patience with helping me get my family home. He did not ask for anything extra, and was extremely professional the whole time. If you ever have a breakdown, need a tow service, etc. please consider Top Notch Towing!!! In a stressful situation they will make sure to help make it easier to handle. Not many tow companies will go the extra mile like Jimmy did for us!!! Thank you Top Notch!!!!!!!!!
Jimmy is the best! Thanks for all your help getting us off the interstate with our flat. He didn't stop until we found a place open that could help us quickly and get us back on the road. Great guy!
