This rating is based on customer reviews, inventory size, pricing, and service quality
Olson Auto in Rapid City, SD shows polarized but generally positive feedback: 79/100. Many commend rapid response and professional help on tows, with friendly staff and some praise for fair-priced, cheap vehicles. Common complaints are significant: hard to reach by phone, missed appointments, rude interactions, cash-only payments, high tow/storage fees, no itemized bills, and occasional vehicle damage—so billing and communication are sore spots. Wait times range from fast to no-shows. Little reliable detail on yard organization, inventory breadth, or part-finding—info there is unclear.
Address:
22865 Radar Hill Rd, Rapid City, SD, United States
What clients say about Olson Auto in Rapid City (SD)
This shop sucks.
I had them pull and engine, have it rebuilt, and install it. I did not want to waste my leave on it, so I paid them to.
The new engine would get very hot at 50MPH or faster. Took off the thermostat housing, one bolt was the wrong one cross threaded in there, and the thermostat was in backwards. No wonder it got hot, no room to open, and the wrong bolt was forced into the engine block (I used a heli-coil to fix it).
The owner stated the mechanic's like to play tricks sometimes. No, not with a customers $3,000+ engine.
STAY AWAY ! Only send people here you do not like.
Website
