What clients say about Linus Towing and Recovery in Brookings (SD)
I had planned on getting an early start and knocking out a few errands before the day got busy, but those plans changed pretty quickly. Walked outside near Medary Avenue, turned the key, and got absolutely nothing. After spending way too much time hoping one more try would somehow fix everything, I finally called Linus Towing and Recovery. The driver arrived quickly and immediately started checking things while explaining what he was doing. When he noticed I was stressed, he smiled and said vehicles seem to know exactly when people are running late. That simple comment actually helped more than he probably realized. Once the issue was figured out, I felt a lot less overwhelmed and ready to tackle the rest of my day.
Truck broke down just outside Brookings near I-29 while I was heading home after work, and with the wind whipping across the highway I was honestly preparing for a long night. Called Linus Towing and Recovery expecting it to take awhile since it was already getting late, but the driver showed up in about 30 minutes. Really friendly guy too first thing he did was ask if I wanted to sit in the warm truck while he hooked everything up because apparently I looked frozen. He handled the tow carefully, explained where he was taking the truck, and never made the situation feel more stressful than it already was. Pricing seemed fair, especially for an evening tow in cold weather. By the end of it, I went from frustrated and irritated to mostly just relieved someone actually made the whole process easy to deal with.
It was negative fourteen degrees when my car refused to start in the SDSU campus parking lot on a Wednesday morning with a 7am class I was already almost late for. Called Linus Towing for a jump start and somebody answered right away without any attitude about the temperature or the hour. Driver was there in 21 minutes, got the car running despite the cold, tested the battery on the spot, and told me plainly that it was not going to survive the rest of the winter. He showed me the reading on the tester so I could see it myself rather than just taking his word for it. No pressure to do anything on the spot, just information I needed before I found out the hard way on I-29 somewhere between Brookings and Sioux Falls. Jump start service in Brookings SD that comes with honesty and zero sales pressure. Replaced the battery that afternoon and have not had a problem since.
My car hit a patch of black ice on I-29 southbound about four miles outside Brookings on a January morning and went into the median ditch at an angle that looked a lot worse than it turned out to be. Called Linus Towing and the dispatcher asked about the angle, the ground conditions, and whether the car was on a slope before sending anyone. That kind of assessment before arrival tells you a lot about whether a company actually knows what recovery in South Dakota winter conditions involves. Driver was there in 26 minutes on icy roads which is genuinely impressive, walked the situation before attaching anything, and pulled the car out without adding a single new problem to it. Checked everything before letting me drive away. Towing and recovery service in Brookings SD done by people who understand that I-29 in January is not a forgiving environment. This number is not leaving my phone.
LIKELY SCAM. There is no 713 2nd St. in Brookings. This company charged $260 to Texas-based account and has very scammy answering services. The reviews on their website are plainly fake. Avoid at all costs. We did get a refund but it took some work.
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