Great experience with TowBoat US Lake Wylie! Boat shut off while out on Lake Wylie. They arrived within ~20 minutes of our call and towed us back to our marina. Super knowledgeable and friendly. Brad and Neal are top notch!!!
We were out fishing in the rain and our battery died leaving us stranded in an alcove on the lake. Logan, the current owner of this TowBoat location, got out to us pretty quick and after an unsuccessful jump, he pulled us back to the ramp and helped us get loaded onto the trailer. He was great to work with and very professional, and I hope our high spirits made his day a little better having to work in the rain this weekend.
We had a great experience with Captain Adam! He just towed my husband in our boat and was incredibly friendly and knowledgeable. We highly recommend him!!!
Kiersten and Rick were absolutely phenomenal! Answered calls and provided literally the best service you could ask for no matter the time or situation.
Thank you both for helping us in a time of need an stress. We need more like you all in the world.
I wish I could rate with 10 stars! Our 36-foot SeaRay was transported from PIttsburgh and would not start when dropped into Lake Wylie. We called for a tow and Kiersten was there in less than half an hour. She was skillful, professional, thoughtful and did a fantastic job towing us in windy conditions to our final destination at our new marina. She also gave us some pointers and tidbits about local knowledge and advice. We would recommend TowBoat US Lake Wylie to anyone needing assistance in the area!
I would like to say thank you very much to Kiersten, who just rescued us on Lake Wylie. It’s Friday of Memorial Day weekend. We were in the middle of the lake, and our motor stopped working. I called TowBoat US, And Kiersten was there within a half an hour. Kiersten just took over, towed us back to our marina, and was so professional and courteous. Thank you very much to TowBoatU.S. and Kiersten. You saved the day!
I called this morning and TowBoat US showed up promptly and professionally towed my boat to the boat landing where my trailer was parked. Adam was very courteous and knowledgeable on the best way to move my boat. I hope I won't need this service again, but if I do; I won't hesitate to call TowBoat US on Lake Wylie.
I ran out of gas leaving the Little Allison sandbar and The Lake Club and Tega Cay Marina were closed. I called Adam and Keirsten(owners) and was not a member yet(I am now) and they helped me out after serving their existing members. They went out of their way to deliver plus 1 service. Highly recommend becoming a member.
We purchased our boat a month ago. First two outting no problems. My wife went out with a friend and we needed a tow. TowBoatUS to the rescue! Very friendly, highly recommended, and always professional. Safety and consideration of others was always in the forefront. We replaced our battery and went out again. Again we needed a tow?! May need to replace our starter? I purchased the membership and paid the initial towing fee the first time. Thank goodness! Membship was not pushed on us and I'm glad we are members! Thank you TowBoatUS! Don't take this wrong but I hope to not see you again, which means my boat is reliable again, but knowing you guys are there is very comforting.
A few months ago we needed a tow because we ran out of fuel. Tega Cay Marina was near. We called Adam (the owner) for a tow as we were prepaid members.
He showed up to tow us and didn't have his fenders out and subsequently ran into our new boat causing damage. It was choppy as it usually is on Wylie but Adam didn't want to have our boat repaired. He said he thought he could pound out the damage with a rubber mallet. This was not an option for our new boat and he is not a professional boat service tech.
Anyhow, after several conversations over the telephone etc. It turns out he didn't want to turn this in as an insurance claim (he claimed to be insured). I had Cabela's give me a rough quote and he refused to take care of the damage.
So if you're considering paying for Tow Boat US membership just take this in consideration. If it sounds to good to be true, it probably is. Live and learn!
My boat became non-operational late in the afternoon. I called another boat towing service but after several phone calls and 2 hours later, I got the impression they were not gonna show up. I found Tow Boats of Lk. Wylie and called. I got Capt. Kiki. By this time the sun was down and getting late. She came within 30 minutes as promised and got us back to the marina and in our slip. Totally professional and courteous. I am getting a memebership. Totally worth it. They will come out for gas dumps, battery issues... anything. Highly recommended.
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