What clients say about Beaufort Towing, LLC in Yemassee (SC)
I had a great experience with Beaufort Towing this past weekend thanks to Louis. He came to assist me when I had two flat tires and was incredibly helpful and patient with my friend and I during what was a very stressful situation for us.
My car insurance company was unfortunately not very helpful at the time, but Louis reassured us that he would not leave us alone in the dark on the side of the highway in an unfamiliar area. That meant a lot and made us feel much safer.
I am so grateful that Louis and Beaufort Towing were there to help me during such a stressful moment. I truly appreciate the kindness and reassurance he provided. I highly recommend Beaufort Towing for anyone having car issues!!
Louis from Beaufort Towing truly went above and beyond for my friend and me when we had the misfortune of getting two emergency flat tires. Being stuck on the side of the road was incredibly stressful, but Louis immediately made the situation feel more manageable.
He stayed with us for over an hour, patiently helping us work through insurance issues and making sure we had everything sorted out. He went out of his way to safely get us off the side of the road and over to a tire repair shop.
He absolutely did not have to go the extra mile the way he did, but he did it anyway, and it honestly saved our trip. We’re so grateful for his kindness, patience, and willingness to help during such a stressful moment. Thank you, Louis!
I used this tow company through my insurance, thinking everything was fully covered—just like the message I received from them said. When the driver arrived, I was suddenly told I had to pay out-of-pocket for “overage” that was never disclosed beforehand. I asked for proof—receipt, invoice, anything—and was told, “we don’t do that” and to take it up with my insurance. He tried to show me something on his phone, but when I asked him to send it to me, he started stuttering and said they don’t send anything.
I went ahead and paid just to get the car to the shop, expecting reimbursement from my insurance. Later I find out the driver didn’t even leave the key with the mechanic, so the car couldn’t be worked on. I called the company, and the same driver casually says, “Yeah, that was me—I got distracted.” He promised to bring it first thing the next morning.
Next morning? No key. My mechanic had to call and remind him, and apparently, he forgot again.
I’m not from around here, and maybe this kind of service is normal locally, but where I’m from, you get documentation, communication, and a little professionalism. This whole experience was messy, frustrating, and completely unprofessional. I know you probably don’t care, but seriously—tighten up and do better.
I recently used Beaufort Towing for an emergency oil leak following an oil change provided by walmart. I was thoroughly impressed with their professionalism, quality, and customer service. The staff was very knowledgeable and helpful in selecting the right product for my needs.I especially appreciated prompt response time and attention to detail. I would highly recommend them to anyone looking for Towing/mechanical services! They surely saved the day!!!
Lifesaver!! Traveling through SC towing an enclosed car trailer when my pickup quit. My insurance called these guys. Lewis showed up on about 40 minutes, others were telling me 2-1/2 to 3 hours. He didn't have a ball to pull my trailer also but phoned a friend to bring him. Rather than cut and run, he got me to my destination safely. Thanks again!
This guys saved my day. Got a flat tire on busy highway 95 in the middle of no where. He showed up and got the spare tire replaced. Highly appreciated!!!
This review is way too over due!! I was relocating my daughter from Florida to NC and broke down half way. The driver showed up quickly took great care of us and hauled the car another 4 hrs. I rode in the cab with him and it was like riding with an old friend. We chatted the whole way. He was super courteous with food and restroom breaks as well! The destination was on a big hill and he handled the car like a boss putting it exactly where we needed it!!! The date was Friday 12/1… kudos to this company and particularly this driver!! Great guy! Valuable asset!!!
Becky G/Holly F
I was traveling from oHIo to Florida, and it was a bad night Dec.18,19th,mini monsoon rain,wind, I pulled into Yemasse rest stop,to wait out the rain., a few hours later my car battery died,my insurance company sent this company to help...Lewis showed up,downpour and all. I was tired,wet,and nerves drained...he made it better,by being kind,and fast at rescuing me. Thank you!
Professional and prompt service. My wife had a tire blowout on I-95 with our toddler in the car. Beaufort Towing had a truck to her in 20 minutes, changed her tire on the shoulder of the interstate and got her back on the road.
Ignore the bad reviews, by far the best handling tow company in the Lowcountry. They towed my RX8 for me over 20 miles away and did perfect. Everything was protected and they were there quick. Will recommend to everyone based on my fantastic experience with them.
Today I waited two hours for a tow truck after I called AAA. I was out in a rural area with my car stuck on a muddy dirt road while on my UPS route. Another lady was also stuck right beside me in her mini van. He (bc I don’t know his name) jumped out of his truck and cracked a joke “Now ladies, you need a 4-wheel drive vehicle if you are going to be driving out here!” He pulled me out three times bc my Honda kept getting stuck. I’m pretty sure I was too far off a paved road for him to assist me at no cost based on my AAA membership, but he told me drive away fast so I wouldn’t get stuck again. I don’t know for sure, but I’m pretty sure he helped the other lady get unstuck too even though she didn’t have coverage or money to pay. He lightened the mood in a stressful, helpless situation. I finished my route and made it back home safely! THANK YOU SO MUCH!
WORST TOW COMPANY EVER.THEY TRIED TO STEAL A CAR I HAVE A LIEN ON.SAID I OWED THEM 9K FOR STORAGE.HAD TO GET AN ATTORNEY TO FIGHT THEM.AFTER THAT GO TO PICK CAR UP NOW THEY WONT GIVE US THE KEYS.THEN THEY WANT 150.00 TO LOAD A CAR THAT THEY PUT A FUEL PUMP IN WITH NO KEYS.THESE GUYS ARE ABSOLUTE CROOKS.STAY AWAY
Spoke on the phone gave us a set price then when we arrived the price changed, we were charged more. When we received our vehicle back purses were open, everything was everywhere. Asked and said they didnt know. As soon as we walked in to the office it was completely filled with smoke barely could breath, very unprofessional, employees were arguing infront of us, would not recommend.
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