Had a GREAT experience with adams. My son tire blew out on his car. He rode around on the doughnut for months and misplaced his rim somehow. I went to look for two rims for him. I contacted adams and they told me they had one. Due to my work i was not able to make it during business hours. The lady at the desk personally came back to the shop after hours and sold me a rim. After getting home i realized it was the wrong bolt pattern. They told me they would replace it which they did. But again i couldn’t make it during business hours and was only able to make it there around 8pm on a monday! ONCE AGAIN they had a gentleman meet me there at 7:54 pm last night and they also gave me a rim with a good tire on it already at no extra charge! What a company. I tried to tip the guy who came back to work but he refused profusely! I drove a hour here and a hour back. I think i will come here for parts from now on. Great service! Thanks again yall!
They have done right by me. Every time. I use Adam's for parts before many others better prices than most and I don't have to take the part off the vehicle. I bought a engine from them that has been a good one. Turned out to have been rebuilt in 2018. All the other parts I've gotten here have performed great.thanks guys
Honest review. They do not. I repeat do not treat you like family. What they will do is sale you a part at a decent price. Even though it's never happened to me, you can end up with a part that doesn't work. This is a gamble we all should know we are taking when purchasing used parts. I believe it's normally not done on purpose. They've been the most consistent when it comes to always having the parts I need.
Adams auto parts ,a great place to get used parts that are still in good condition to reuse while on a tjght budget ,they are allways eager to hellp and locate the part you may need ,i recomend adams to every one that needs to get what they need for there auto at a budget price, B Darnell
I just called this company about possibly selling my car. They asked me if I had clean title( which I do) and she told me they would pay me Up to $100. She didn’t ask me make what make, model, condition of the car or nothing about the car. Sounds like they were going to offer me no more than $100 regardless! Very unprofessional and not customer service friendly.
Do not go to this place . The staff is very unprofessional, they told me my part would be there at a certain time (10am) and the part was not even there. The lady had the audacity to give me a excuse that the part was four hours away, but when I paid for the part days ahead of time she did not tell me that at the time of me paying for it. So Ieave the store , my mechanic calls me asks me if I can call them and ask if I can get my money back. So I call ,they put me hold and then the lady picks up, she is rude as ever, basically yelling at me ,telling me that I can not get my money back for the part since it is in "route". I ask her why is she being so rude, she tells me that I ,the paying customer,is being rude. Then she tells me she will call me once it is there then hangs up in my face. Worst Customer Service Ever !! I would not reccomend no one to this establishment.
Best prices everrrr!! Keystone wanted $350 a door and these guys...$150 so do yourself a favor and just call these guys. I've called 20 other competitors and they got the cheapest prices
Will not ever do business with them again,they knowingly sold me a wrong starter. Not to mention going to take 2 to 3 days to get my money back on card. They deserve no stars.
Needed motor for my car. I called several places then called Adams. The lady there told me they had one with 125000 miles and guaranteed me that it was checked out good and that it was a good motor. She said she had never gotten a bad one from the company she got this one from. I told her I didn't have money to put in another one. She even told me she would go with this motor. Very convincing! So after paying to have it installed I found out the heads were bad. I talked to the lady at Adams and she told me to get an estimate to repair and they would help me get it fixed. I did. Now they are refusing to help me. I can return it but I would have to pay someone to take it out. So I will be out even more money. I will never do business with Adams again and I suggest no one buy a motor from them.
Very poor customer service over the phone. Don't know this place but after all the bad customer service over the phone now my mind is made up don't want to take my business there period
Paid for a part on Saturday Oct 7th. Was told we were next in line to have the part pulled and they would call when it was ready. When they found out that the part wasn't even on the car, there was NO communication from them. They ordered the part from another junk yard without even a call to us. On Monday, we were told that they had to order the part. Tuesday we were told that the part still wasn't there and we could not get a refund. It was Friday when I finally got mad that they had our money and didn't supply the needed part that they offered a refund. Now we have to wait for it to be released back into our bank account. Extremely bad business practices and absolutely no customer communication. Not even an apology.
Called this parts store to inquire about the hours and we were told they close at 2:00 pm. We arrive at the store at 1:45 pm tao find that the employees had just locked up and were leaving the location. When we asked about getting a radiator for my friends car. The employees said they would not reopen, got extremely rude and drove away. We attempted to call the owners at numbers posted on the door and neither of them answered. I will never purchase anything from this establishment, I also strongly encourage anyone to shop elsewhere. ..
Such a pleasure working with the folks at Adams Auto Parts! Not only have they saved me a ton of money by finding quality parts and tires for our family vehicles, but they treat us like family when we come for a visit. You won't be disappointed and nor will your wallet. Thanks Adams!
Great salvage yard. Much nicer than LKQ since they actually take the parts off and bring them out to your car. Prices are cheap and the employees were very helpful.
I paid in full for this shop to put a motor into a car. I asked the mechanic Tim if he was certified and would he stand behind his work and guarantee it and he said, "yes". He also said that he will have the car fixed in one week and that he'd inform me of the progress. Almost 4 weeks later I have not heard anything from him. With my money in his pocket he says he can't fix the car and he will not refund me my money. This is very bad business and I suggest that you pay a little extra for a real professional mechanic to do anything for your car. I'm so disappointed that I chose this place and then they turned out to be a ripped off. Some "mechanics" make their living by lying to paying customers and Mr. Tim Dockery is on of them. Keep your money.
The out right lied about having a part and after driving over an hour to get it they said the part that the had posted a photo on the net was damage beyond repair. Didn't even apologize for my long ride. Not surprised seeing how shady these guys look. I would take my business elsewhere.
Went down to pick up a transmission for a customer. They had what I needed and guaranteed that is worked. Got it at a great price and it worked like brand new. They have lots of parts for good prices. I am very satisfied. Only part I don't like is they won't let you go in the parts yard like LQK and search for what you want.
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