ALM Hyundai Florence in
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Address:2542 W Palmetto St, Florence, SC, United States
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Rating:
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Phone:
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Methods of Payment:
- Credit cards
- Debit Cards
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Services:Hyundai dealer
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Zip Code:29501
Working Time and Location
What clients say about ALM Hyundai Florence in Florence (SC)
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My sales Jenna Littlefield was amazing from start to finish. She was honest and truthful from the very beginning. She was not a pushy salesperson at all. She explained everything to me about the warranty and what all came with it. My finance manager, Marquis was a pleasure to work with as well. 10/10 I highly recommend anyone go see Jenna and hopefully you’ll get Marquis as your finance manager as well.
Jul 27, 2025 -
AVOID THIS DEALERSHIP! Went with my parents to buy a car and the salesman refused to show us anything without running their credit first. He wouldn't even look up the inventory or answer our questions about cars in their price range (up to $30,000). We've bought cars at this dealership in the past and received great service. Not today. You've lost a loyal customer.
Jul 26, 2025 -
I cannot say enough about Vanna in the service department. Vanna and the technician (I believe his name was Michael) went above and beyond to help me and I couldn't be more appreciative. They took what was a very frustrating situation (caused by a totally different dealership) and made it right. I hope this message is seen by whoever their bosses are because not only do they deserve a raise and a promotion, you need to know you have a true gem in these two employees! They kept me updated the entire time and I left happy with a fixed vehicle. Top tier customer service! Thank you again, Vanna and Michael! You are both appreciated beyond words!
Jul 26, 2025 -
I was traveling on 95 from south Florida when my 2021 Palisade sunroof blowout, I was just outside Florence and I went straight there. The service tech, Vanna, was so patient, took my issue to the Service Manager who are working with the Corporate office to make the repairs happen. Within 1.5 hours they had me in a loaner car and took care of my every need. Tremendous compassion, attention to my needs being stranded traveling, & in such a timely manner. Impeccable service and attention to my every needs. I truly recommend them for your every auto need.
Jul 23, 2025 -
Overall really good experience buying a car. Luke was extremely helpful and answered all of our questions. I’d recommend him to anybody!
Jul 17, 2025 -
Good dealership overall, and sales people that I have worked with have been decent and upfront, but verify your service agreements before you go. Called a week in advance to verify that I still had a free service for both my vehicles, and if that was the last one for both. The person I talk to said yes, but on arrival (I live an hour away) was informed that I didn’t have one on that vehicle, and I would have to pay for the oil change, after it was already taken to the back. Now to be fair, both ladies at the service desk were pleasant and professional, so I am NOT blaming them for anything, but if I had known that, I could have saved over three hours of my day, and just had my car serviced locally. Again, the service ladies were great, not on them at all, but whoever answered that phone that day kinda missed something.
Jul 13, 2025 -
We went in just to take a look at cars and came across Cristena who was amazing! Her level of expertise and patience really goes a long way. My daughter is very happy with her new 2025 avenue
Jul 11, 2025 -
Just purchased our second vehicle from ALM Hyundai with Jenna. Jenna was amazing to work with both times and would highly recommend her to anyone looking to purchase a vehicle. She was quick to answer any questions we had at the dealership and after the sale.
Jul 04, 2025 -
I recently visited ALM HYUNDAI FLORENCE. My salesman Mr.Rico Wilson greeted me and he was very knowledgeable and dedicated to help me find and purchase the right vehicle. He walked me through every step explaining the process of purchasing my very first new car. Overall the car the car that was chosen is perfect I love it. Mr.Wilson gets a perfect 200% He is awesome.Also I had excellent customer service from everyone they receive 100%as well. I highly recommend ALM HYUNDAI
Jun 05, 2025 -
I usually do not like dealing with car dealerships. I'll just start right there. But the whole crew at ALM was truly just amazing and very personable and didn't waste my time which I appreciate. My salesman Luke helped me out throughout the entire process. He was very knowledgeable, friendly, great personality, and very helpful. If you go there, Luke is the salesman you want. The manger Gregg was straight forward and we didn't have to do all of the back and forth which I appreciate. And Keith in finance got me in and out. Overall this Dealership is A1 in my book, and I will recommend them to anyone looking for a vehicle.
May 24, 2025 -
I had a great experience with Dillon Mueller. He was knowledgeable, friendly and very helpful. Not just making a sale! He listened to what I asked for and walked me straight over to MY CAR. His professionalism, smile and friendly attitude made the entire process smooth and enjoyable. Highly recommend!
May 22, 2025 -
Huge shout out to Dillon Mueller for getting me in the right car for me . He was helpful And attentive. I wasn't sure what to get. I just knew I needed a new car. He talked me through the whole process and got me the best deal I could get. I really appreciate his patience in helping with me. If you're looking to get a new car, I highly recommend going through Dillon Mueller.
May 08, 2025 -
So, I decided to gift my old car to my newly licensed teenagers. In order to do that, I needed a new vehicle. ALM Hyundai Florence was the first dealership that I stopped by. I wasn't planning on purchasing a vehicle that day, but with the welcoming atmosphere, prices, warranties, and wide variety of vehicles, I couldn't leave without purchasing. DILLON not only went to another lot to drive back another vehicle for me to check out, but he did so expeditiously, with the best attitude. He put the two vehicles that I could not decide between, side by side and allowed my children and me to take our time to compare them. That made my decision making much easier! He was the best car salesman that I have ever worked with. I'm even thinking about going back to get my other son his own car.
May 05, 2025 -
The Sales representative was very helpful when I came into the building. Asking if i need help. The Sales representative Jenna was the one who I talked to over the phone.. She very professional On the phone and in person.. She was helpful with my decision with the vehicle that purchased. Financing part took about a little over 30 minutes that was a plus in my book. Im enjoying my palisade and is glad that I got it.
Apr 23, 2025 -
Disappointing. Frustrating and Lazy. I’m an out-of-state buyer looking for a very specific vehicle and needed it done in a small window of time due to a lot of moving parts and deadlines. I called the same day the vehicle was put up for sale. Salesman’s Michael Bowers answered. Knowing this was the car I wanted I asked if I could put a deposit on the car right away. For the first day, he couldn’t find the car on the lot, I waited a few more hours. I called back, now he couldn’t find the keys to the car. That was the entire first day. He left that night and never called me back to update me. The second day he said don’t worry the car won’t get sold cause I can’t find the keys, he finally found the keys and took a couple pictures, I asked when I could get an inspection lined up, and get the paperwork started he said he would call me back, and that the car hadnt even been through the dealerships shop yet or cleaned up, and things move at a slower pace in south carolina. He also told me it’s the law that you have to be in person to purchase a vehicle in the state of south carolina… I called the DMV, that’s not true, just need wet signatures. I have purchased from out of state before., and told him I would get a flight if I needed to. So once again I’m waiting to hear back from him…. Last communication with Michael was at 2:30pm. I tried calling and texting him at 5pm no response, left my dinner to call and text before the dealership closed to get it wrapped up. No response. Called the 3rd day and talked to another salesperson who informed me the car got sold the night before at around closing. I’m beyond disappointed. Michael Bowers clearly doesn’t want to sell a car even when someone is throwing money at him. Absolutely Lazy and foolish.
Apr 19, 2025 -
Jenna was my salesperson, and she quickly identified my needs and what mattered to me. She didn't waste my time. After days of wasted time trying to negotiate a price with Myrtle Beach Hyundai I was frustrated, but Jenna came out with a strong, no nonsense offer and earned my business that day. Would highly recommend.
Apr 09, 2025 -
My wife and I bought a new Santa Fe from Mr Jolly yesterday and he was polite professional made sure we knew all the features on the vehicle. This was a great experience and they all at the dealership made us feel welcome. Mr Jolly thank you for a great experience buying this great vehicle.
Apr 02, 2025 -
I would definitely recommend! Mr. Robert made my car buying experience effortless with No pressure or intense sales tactics. Everyone was kind and helpful. They were so patient with me and my toddler(they spoiled him with lots of candy and snacks.) Thank y'all so much! I love my new car.
Mar 31, 2025 -
Customer Service is so important to me. Upon entering ALM-Florence, I was greeted by Mr. Jolley, and his name suits him to perfection. He asked me everything I was looking for in a vehicle, and wanted me to be completely satisfied with my purchase. I had in mind of purchasing a certified pre-owned Santa Fe. We test drove a couple, and I was in love. I spotted the Green Santa Fe on the lot, and asked Mr Jolley to get the keys, and without hesitation he did. From the moment I decided on that vehicle, to getting financed was super easy and super fast. Mr Jolley was so patient and thorough with explaining all of the features. Walked me through the app to make sure I understood everything, and reassured me in case I forget anything, that he was just a phone call away. My 2025 “Lucky Charm” is exactly what my family needed.
Mar 25, 2025 -
We are so happy we bought the Santa Cruz. To us it is the number one small truck out there. Very comfortable and roomy. Love the safety features and the side camera angles when backing and pulling forward in parking lots. Also love the blinker camera as well. We got over 30 miles a gallon on our trip from Manning SC to Merrills Inlet. Our salesman, Jon Marbury, was fantastic and went over all the features of the vehicle with us. We have received 3 phone calls from the dealership to see if we are happy with our purchase and if we were having any problems. Can’t say enough about the customer service for our purchase. Thank you all.
Mar 23, 2025 -
I had an amazing experience at AML Hyundai, and I cannot thank Joseph Crosland enough for making the process so seamless. From the moment I walked through the door, the staff made me feel welcomed and comfortable. They offered me a drink right away, and I could immediately tell they genuinely cared about making my car buying experience easy. Joseph was incredibly professional and attentive, ensuring that all my questions were answered and addressing any concerns I had. The entire team kept reassuring me, saying, "Don’t worry, Miss Jackson, we’re going to get you in a vehicle" and they certainly delivered on that promise. True to their word, I drove off the lot with a brand-new 2025 Hyundai Santa Fe! It was clear that customer satisfaction was their priority, and I couldn’t be more thrilled with the vehicle and the exceptional service I received. If you're in the market for a new car, I highly recommend heading to AML Hyundai. Joseph Crosland and the entire team truly go above and beyond to ensure you leave happy and satisfied.
Mar 19, 2025 -
Jenna was great and answered all our questions. She showed us the car that we wanted. I give her a 5 star and would definitely come back and ask for her.
Mar 12, 2025 -
Great service! Very much dedicated workers. I personally worked with Mr Rico Wilson. He was amazing and made sure I left with something I loved and I brought might mom back and he did the same for her as well.
Mar 08, 2025 -
I recently had the pleasure of working with Cristena, a car sales professional at ALM Automotive Hyundai in Florence, and I cannot speak highly enough of my experience. From the moment I arrived, Cristena was incredibly professional and polite, making me feel valued as a customer. She took the time to understand my needs and preferences, ensuring that I was fully informed throughout the process. What truly stood out to me was how accommodating Cristena was. She went above and beyond to ensure the entire car-buying experience was smooth and stress-free. Negotiating the price and exploring payment options was made remarkably easy, thanks to Cristena’s clear communication and dedication to finding the best deal that worked for me. She even worked closely with the team at ALM to offer me reasonable financing options, which made a significant difference in my decision-making. In fact, Cristena and the team were so committed to ensuring my satisfaction that they stayed late to finalize everything, so I could drive away with my new car that same day. It was a level of service I truly appreciated and one that made me feel confident and valued as a customer. Cristena’s professionalism, paired with the team's willingness to go the extra mile, made my entire car-buying experience a memorable and positive one. I would highly recommend Cristena and ALM Automotive Hyundai to anyone looking for exceptional customer service and a hassle-free car-buying experience.
Mar 01, 2025 -
Friendly staff willing to negotiate and literally drive the extra mile to take care of customers. My sakes person drove almost 2 hours after the sale to meet me. It was a great experience start to finish.
Feb 12, 2025 -
Staff are friendly, welcoming, generous. No pressure whatsoever. I intended to come here today to look for a used vehicle. But after working with Kimberly, I decided to purchase a brand new 2025 Tucson. The only reason I purchased today and what made the entire experience so pleasant was working with Miss Kimberly Brown. I highly recommend this dealership and this salesperson in particular. Management is absolutely accommodating.
Jan 03, 2025 -
Jon was sooo great! Very informative, patient, and he answered every question that I had! The environment itself is so comforting. The staff is nice. If you’re thinking about getting a car from here, DO IT! Go to Jon! He’ll definitely take care of you!
Dec 30, 2024 -
We had a wonderful experience with Joe C. and AP from the initial contact we received updates on the vehicle we were interested in. We arrived at the dealership and was able to complete the purchases in less than 5 hours. I definitely recommend the team at ALM.
Nov 27, 2024 -
Chris was wonderful . Told him what happened with my other car and what I could afford and needed in a vehicle . Chris was able to get me what I wanted at a good price . Was a pleasant experience being a single lady buying car for first time in ages . I left feeling wonderful with my new car. The salespeople and finance manager all great . Thank you for making it a great experience .
Nov 23, 2024 -
Very pleasant experience. I knew what I wanted and they had it. Most of the deal was done on line. Just paperwork and approve of the vehicle in person. Took a little over an hour. I will go there again.Jenna was an excellent salesperson.
Apr 22, 2024
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