Friendly folks, were quick to help me fix my flat, and were extremely patient with me hovering around to learn the basics, despite the unholy heat thats been plaguing us this week and their full garage. Will definitely be back, and will bring ice cream with me next time ?
My mom had a 2002 ford explorer that just needed a new timing belt, while the whole engine needed to be pulled out, just to put it on. Tessner wanted 2000$ to fix it and 100$ for it to be towed to them. Note she literally lives walking distance away from them. My mom is disabled and living on a monthy SSI check so she couldn't afford it. So tessner wanted to buy it and only offered her 200$ for it and still took out the tow service, so she ended up with 100$ , the ford stayed sitting in their lot for weeks untill now it's gone. They are crooked and only out to help themselves and not the community. Do business with Patersons shop in blacksburg, I got them to tow one of my vehicles to gaffney and it only cost me 50$ tessnear is money hungry
I got charged $144.00 for a new battery cable end and it's still doing the same thing it was doing before not running! There's no honest mechanics left these days
I have called them twice in need, and they promptly showed up and were reasonable on the towing fee. I also hear they do mechanic work and are also reasonable.
Our semi got stuck while trying to turn around (longstory). We called and they were able to pull us out right away. Price was fair as I've been hit harder than what they charged. Thank you!!! I appreciate the quick response!
I wouldn't recommend this place to anyone. I asked them to thoroughly diagnose my car to see what the problem was. They told me only two things was wrong with it. I got there and car wasn't starting when I arrived. I paid about 500 dollars for really nothing. My problem isnt fixed and they never diagnosed my car.
*I don't normally leave bad reviews*
Tessner's picked up my car after a wreck and insisted on towing it to their garage instead of my home. They then claim that they removed my tag and half of my things out of my car "to help me" but now can't find my things OR MY CAR TAG. I wouldn't recommend them to anyone bc they will STEAL from you!
Said first engine didn’t work after $700, then said fuel pump after he had an engine that would work for $700. Replaced with his made it 2 miles car would not start, then after having it towed back on my Friday evening picked up the following Friday after driving 20mies and the heater Cole hose had a leak with pressure coming from the manifold and towed back. Been there anther 10 days and currently being told the engine has to come out again because I ran it hot after driving 20mins from there shop due to my wore out hose that they also rebooked up!!! Also tried to say battery but I had to take the battery back and it tested good, fuel pump,new one already on it.
Got our truck fixed my radiator the hose and got a oil change. Fixed it fast great job I recommend Billy and his crew to anybody that has a truck car or any vehicle!
Down to earth folks who are not out to take your shirt off your back!! I was having what I thought was front end problems and they took look and I needed new tires also and front end alignment too and they couldn't do it but helped me find a place and didn't charge me for looking! It's a blessing to have a wonderful place like Tessner still in business and make you feel like you are a priority as soon as you drive up!!!
Very friendly people got my vehicle in for repairs got it next business morning. Very responsible price. For any further repairs my vehicles will be going to them
Tessner's garage gave us the best customer service one could ever want. They picked us up off the side of 85 within 15 minutes of calling brought us to their shop repaired our vehicle and had us back on the road to Georgia all within an hour and a half more than we could ever expect it was a great great experience.
Terrible customer service, Mitsubishi dropped off pick it up in the manifold was busted they did fix that then my uncle had a Chevrolet truck fix their picked it back up and it was messed up again just took my Jeep Cherokee there to get my air fixed air still doesn't work customer service was terrible they hung up on me very rude and I've never had problems with him before until now they said they put new parts on my car and the actuator was not new it was cracked will never go there again and I will tell all my friends and family too is very rude to hang up on your customers when they're asking questions about their car I paid them $800 to fix my car and they can't answer my questions when I'm asking them I was very nice and they hung up on me very disappointed very angry now I have to take it somewhere else and pay $500 to fix the damage they've done so I'm pissed and I'm going to tell the world!!!
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