They noticed I was buying a specific type of deck screw and offered a tip about pre-drilling on a new composite—a small, valuable detail that changed my install."
I know that building a house can be stressful, but the added stress caused by Gordon Parkins at McCoy Lumber & Building Supply is completely and totally unnecessary. Simply put, I work with the public as well, and his customer service, which includes lying about purchases and being unwilling and intentionally difficult to work with, is, frankly, childish and unacceptable. Regardless of whose account is used to purchase different material for our house, my money spends the same way as everyone else’s, and as a paying customer who’s been nothing but polite and willing to cooperate, I’m shocked, to say the least, that this has been allowed to continue on so long. On a side note, everyone else at McCoys has been excellent to work with, and it’s very telling when other employees are vocally embarrassed about this situation.
Do not build a million dollar house with materials from these guys. Low quality and they don't care. They will not try very hard to resolve anything. Don't trust the salesman. Especially Ken.
I will update my review since this sleazy company replied to it. We built a 4000 sq ft home in 2021. Trusted McCoy to supply quality materials.
-Flooring they sold us was discontinued and we couldn’t get warranty on it after it started pealing in 3 months.
-Shingles were a bad batch and mismatched colors
-Our big bay windows were scratched and foggy from day one.
-Several special order items were miss ordered by Ken and they put that on me saying they will not refund special orders.
-I refused to pay the the remaining balance until the problems were fixed. The owner came out and looked at everything and told us to get him a quote to fix. I got him a quote from a contractor and several days later they slapped a lien on my house. I then paid the bill and walked away. God will serve this corrupt business the justice it deserves. We learned a very expensive lesson.
McCoy lumber done fell off I called ask for specific items get all way their don't have it ,web site says open till 5 clock get thier at 4 they locked gates bad business I can see why people support bigger companies gas time is not free
Outstanding service. Always goes above and beyond with everything. Always willing to help customers with whatever is needed to get the job done. Randall is an awesome employee!!! Keep up the great work.
Great place for most building supply needs with an excellent lumber yard. The folks here are courteous and attentive to help get your project started. Very knowledgeable staff that will answer questions. If you need help loading anything the crew here is happy to help.
This is the place to go. Their staff is extremely knowledgeable and can help you get exactly what you want and won't try To up sell your purchase if they have a better option for for a better price. I will continue to shop there for all my lumber needs. Forget the big box stores. If you want top quality lumber, great prices and customer service this is the place to go.
Best and cheapest place in honea path to get anything home -hardware ; or building related and really a 20 mile radius as far as that goes and if Mark doesn't have it he can definitely get it ! Any dought's go to the other competitor in town and compare a few prices you will definitely go back to McCoy lumber
Mccoys is the best lumber yard there is.,mostly cheaper than the box stores, home town service, REAL KNOWLEDGE!!!! When a man can cut broken glass with no gloves, and name the color of a 4 year old shingle from you picture phone, your at the right place....there is no tan shingles. I don't even remember the color now, just bought them 2 hour ago....I'm glad to have McCoy hardware supply me while I enter my future through construction. The other chains cannot compare. Bulk screws, $2,50 a lb. Everywhere else is 5$+ a lb. Enough said. And they put the shingles in the back for me!!!!! You can't top them. 10+ states. I just wish thier hours where longer lol I work thru the night.
They are a lumber yard. Not so much a box store. So prices on lumber, wood actually materials..drywall is fantastic and screws by the 1lb, in a paper bag, the cheapest anywherr and best quility ive seen in 4 states. Service is amazing.
Paint and power tools, everything else is fairly priced.
They load anything large. Who does that anymore? If i get 2 sheets of plywood, they load it. They have 16ft lengths on hand, ive spent a over 6 thousand here in the 10 months. And they know their stuff, from plumber to electrician they know alot. Most employees have been there for many years.
Mccoys is a great business.
I'm a trucker and recently moved to the area. My spouse and I are renovating our house and needed extra lumber so I called them from out on the road, not only did the accept my card over the phone they were able to deliver the same day. The man I spoke with was very polite and I will definitely be using them in the future as we have lots of work to do. P.S. My spouse said the delivery man was also very nice to him.
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