Good experience! Took the vehicle to have a quote in Jan. They made me aware that the next available, wasn’t until March. Luckily I was able to continue to drive until then. March came, schedule was pushed back until April 1st. I was able to receive my vehicle within 10 days of drop off. I did notice a piece above the tire not in place. The guy came out promptly, made a quick adjustment and sent us on our way. ( I will point out, that if the parts for your car aren’t able to be ordered or are on back order of whatever have it, they will hold your vehicle until the part comes in. That could suck especially if your vehicle is drivable. Can be a bit of an inconvenience.) I highly recommend them. I like that they informed me of dates, and possibilities.
I would like to thank Lively’s Collision Center for the recent repair to my 2019 F-250. They did an estimate, ordered the Drivers Side Mirror Assembly to be replaced. Within 3 days they called me to bring my truck in , as the part had arrived .
I left my truck at 8 am and before noon , Lively’s called to tell me that my truck was ready to be picked up.
I looked over the repair and all looked and functioned as it should .
I HIGHLY RECOMMENDED LIVELY’s for all your collision repairs!
I would give them a 5 STAR RATING!
Sterling H.
I had my car towed here after a deer collision caused significant damage. Kevin kept me consistently updated on the progress, explained what was needed, and provided an estimate that was extremely close to the final cost. Very honest and reliable shop.
I can’t say enough good things about Lively's Collision Center! They did a fantastic job on my car — it looks brand new again. The whole team was super friendly, professional, and kept me updated every step of the way. They finished the work on time, and the quality is perfect. You can really tell they take pride in what they do. I highly recommend them to anyone who needs bodywork or paint repair — they truly went above and beyond!
Lively’s provided a truly exceptional experience—after my car was damaged from hitting a deer, their team transformed it so completely that it looked as though the accident never happened. The repairs were flawless and high-quality, and even my friends and family commented, “it looks brand new.” What impressed me even more was how quickly Lively’s completed the job, finishing everything much faster than I anticipated. Their outstanding craftsmanship, speedy service, and genuine professionalism turned a stressful situation into a positive one.
I was stranded with a separated axle. Brenden came out and really helped me out. They will work with you. Wheel wasn't able to turn, yet he didn't damage my bumper cover or fender. Highly recommended. They are real people not just some old fat guys looking to rip people off. CALL THEM 1ST!!! They are lifesavers!!!
My car was in a hit and run in early December.
The older lady Paula told me that they wouldn’t be able to repair the car until the 27th of January. I also have a black Nissan that I wanted to have polished and waxed. She said that they don’t do that. When I called on the 10th of January about my car being repaired around the 27th she then said that I would have to wait until April. She never said anything in December about an appointment to have the car repaired. She was rude and very unapologetic. I take it that they don’t want my business. If I had to be that ugly to someone for no reason I would put a bag over my head or just hide myself!
Kevin was great to work with! I work for State Farm and we never have any complaints! Nice to have my personal stuff taken care of as well as our customers! Sherry W.
Based off some driving one of the tow truck operators displayed. I'm not sure why they were going 60mph+ down Jefferson Davis the other day but its 45 on that road. Pulled out in front of me causing me to have to change lanes to avoid hitting them and then sped down the road to parkers kitchen.
Kevin is amazing. From my first conversation he calmed me and made me feel comfortable. He kept me up to date throughout the whole process and checked on me to make sure I was comfortable and knowledgeable about what was going on with my rental and my car in the shop. He explained the whole process throughly and just made me feel like I was a family member that he was taking care of. I would and have already recommended him to everyone I know and even some I don't!
Very professional and courteous staff! Explained work to be done very thoroughly! Even coordinated ordering parts and me dropping off car so that I wasn’t without my car for a long period of time. Pricing is very competitive. I compared with other price estimates and wait times and they beat them all! The work done was top notch! Body work looks fantastic!!! They even washed and detailed my car!! Added bonus I did not expect! Highly recommend Lively’s….they will not disappoint.
Highly recommend the team at Lively's Collision Center! They made everything easy, from making an appointment, working with insurance, and scheduling our repairs. Their work is done well and is fast. All around great service! They perfectly matched the car color (white pearl) and did an excellent job on the body work (repairing the door). Before and after photos included.
My car overheated so I pulled into their parking lot, they were really helpful and good people, I managed to order a radiator from AutoZone and they delivered to the shop, I paid for it and got on my way, they let me pull the entire front end of my car apart to change it and even let me use their water so I wouldn't have to buy some from the parts store
10/10 would break down there again
Livelys Collision is a hidden jewel. They were not my first choice when my car needed body work. I'm so happy that the other places I reached out to weren't available. The staff was friendly and updated me throughout the process. I have an older vehicle, which made it difficult for them to find the part for my car. They worked hard to locate the part and finally found one out of our area. Thank you, Lively's, for making the process seamless for me. I highly recommend anyone who needs body work.to look them up!!
Great friendly service! I just had a small repair a piece of plastic molding. The price was 1/3 of what I was expecting and they even washed my truck. Very satisfied and highly recommend.
Great service. Thanks to Matt for driving 2 hours to pick up my vehicle and towing it 2 hours back, he was a lifesaver. I would highly recommend Lively's towing
When I called I need my car done before Nov 13. Every other shop couldn’t fit us in til end of November to mid December. Kevin got us in Oct 23 and was finished Nov 7. The Body work and paint was outstanding. I highly recommend Lively paint and Body for your repairs. Great customer service and repairs done in a timely manner.
There is not enough negative zeros that I can give your driver's. Didn't get the truck number but I know I will. While in the Kimberly Clark area I'm going through a yellow light turning red and one of your driver's chose to almost crash into me by going around me into the opposing lane. And you want to speed so fast to get through the other yellow light to get ? You put my child and my life in danger. You definitely don't deserve to be driving a tow truck for anyone. But I will find out who you are!!!!!
To anyone it may concern.
I am a semi-truck driver and here’s my 1 star rating explanation.
On 10.18.23 I lost control, link rod got broken, and hit the guardrail on I-20. Unfortunately, the police officer couldn’t let me wait for the towing truck, that my company ordered to come, and called Lively’s.
They showed up 10 minutes before my company’s towing truck. 🤷🏼♂️
Once my truck was hooked, my boss, who sent me the address where we wanted to tow our truck, told me to double check the address with Lively’s, but Matt said they would tow the truck to their facility instead of Palmetto Diesel Repair.
His explanation: my boss gave the police officer the address with the gates at the first place and they can’t just drop the truck there. Doesn’t make sense to me if I gave him Palmetto place address as soon as the truck was hooked and he actually have an access to their yard (as I learned next day from Matt).
Then he said that my truck needs an inspection from the insurance company before he could let us take it back 🤷🏼♂️
Then he said that as soon as truck is attached to his towing truck, it belongs to him and he can do whatever he wants with it 🤷🏼♂️
After fighting on a phone with my boss, who didn’t want them to tow my truck anywhere but Palmetto, didn’t want them to take me to the hotel, because I wanted to sleep in my truck, they still did what they wanted: one of Matt’s guys took me to the hotel and Matt towed truck and trailer to Lively’s instead of towing to Palmetto.
So Lively’s came around 11:40 and actually towed my truck at 3:30 after the long 3 hour arguing with my boss.
$1350 for 25 miles to Lively’s instead of 15 miles to Palmetto.
Long story not too short. By 3 p.m. next day Matt towed my truck to Palmetto for another $530 (extra 10 miles) where they didn’t have time to order parts and fix my truck same day, it was ready by 11 a.m. on Friday.
I do believe that if they could drop my truck at Palmetto on Wednesday night, I wouldn’t have lost a day, because Palmetto guys fixed link rod and changed steer tires for less that 2 hours on Friday.
The last important mention. According to the odor, red eyes and aggressive behavior which can be easily proved by everyone who spent time on the road with me that night, Matt wasn’t sober… I was surprised how the police officer didn’t notice it. But I haven’t seen them talking so idk 🤷🏼♂️
Too much mess for 25 mile towing job, I think. That’s why I gave 1 star.
We were about 10 hours from our home when we wrecked on our way to vacation. The car was not able to be driven. We called every repair shop around the area and no one could get us in for several weeks to even look at it. When Livelys heard about our situation, they took the car immediately even tho their wait time was also out several weeks. They did a fantastic job. Everyone was super nice and we are so thankful to them!
Wonderful shop and staff! They communicated every step of the repair and my vehicle looked brand new! I've always used them for their quick response towing and will now use them for any future repairs as well.
I recommend Lively’s for all towing needs if you’re a local. I live close by the collision center and this is my first experience having to have to tow my vehicle home after hydroplaning in the rain, they came to the scene about 15 to 20 minutes after I called so it wasn’t so much of a wait, my guy bummed me a ride home with the tow and the total was $85.
I was sent here to have a repair done on my vehicle after being rearended and I was very surprised! All of the staff were very friendly. Mr. Kevin Dolittle was very knowledgeable and you could genuinely tell that he cares about the customer as well as their vehicle and he always exhibited a positive and easy going attitude. I would recommend this business to anyone needing body work done on their vehicle and not sure where to turn.
We brought my car to Lively’s after we hit a deer in North Augusta. The customer service was amazing and my car looks just like new! They even fought for us to keep our rental with the insurance company! Awesome people, and they even cleaned out my car VERY well! Please choose these guys!
My name is Jesse Taylor and I'm a Union pipe foreman from Decatur Al. To be perfectly honest I can be very critical and hard to please when dealing with my 2009 Ram 1500. I'm miles from home and wasn't sure who I could trust with my pride and joy truck. From the wrecker driver Kelly, to the owner Benny I was treated just like family and in the end my beautiful truck is back to 100% and I couldn't be more pleased with the work there! I would recommend this family owned and operated business to all my friends and family and I am so thankful that there is still good hard working and honest people out here today! 5 stars and a big Roll Tide from Jesse Taylor from Alabama!
VERY friendly staff. VERY helpful and they answered all of the questions that we had. We had an insurance collision job, and they already had the parts in, and all new parts. No after market. We should have the car back quickly, which is a very good thing! Glad we took the advice of the Toyota dealer where we got the car from, to use this company. They take all their vehicles to them as well.
Benny at Lively's did an excellent job on my 2014 RV Roof Crack. It looks better than new. I took it on a trip last week and it is truly fixed, no more signs of that crack. The roof and the moulding are seamless, you can't even tell any work has been done. You and Lively's are excellent and I have already referred someone to you. I also wanted to thank you for washing and vacuuming my rv before I picked it up. The exterior and interior of my cab was spotless. I guessed you would wash the outside but to clean the inside of the cab was a pleasant surprise. We didn't have to do anything but get in it and hit the road. You made a very worrisome and inconvenient situation very pleasant. Your professionalism and high standard for excellence really shows, thanks again for the wonderful work.
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