Advance Auto Parts in
New Kensington (PA)

Haven't visited this store in quite a while. Workers, before we're real kind and helpful. Today's experience was a lousy one. 1 employee there were very nice. One employee was very arrogant and rude! I see why millions of people shop online 🙄 I guess it's okay to treat select people like garbage

The manager I believe his name is Wesley is always so helpful and friendly and knowledgeable. Today I only needed fuel stabilizer and a battery for my key fob. He found the correct battery by opening my key and took the time to replace the battery. This type of service is why I will always go back here. There are 2 other parts stores next to this place but you will not get this level of service there.

Advance Auto Parts, especially this location is great they are so helpful, talk with everyone the same with respect and understanding of what's needed. And don't rush you in the store. Great place. Thanks Robbie with the black bmw aka the fluid guy lol.

Called around an they were the only shop with my brakes on Christmas eve

Stopped by today to get new windshield wipers, and had the pleasure of being assisted by Wesley. He was very nice and even installed the wipers for me in the rain. Very appreciative for his help.

Excellent customer service especially Joshua a. He goes out of his way to help you and he very nice.

The best out of the bunch! Plus, some really handsome and well mannered guys work there!

Needed new windshield wipers, associate, came right out and installed them, was quick, and friendly.

Service is top notch. Very helpful staff as well.

I was assisted by Jason today. Went into the store needing a new battery for my wife's car. Jason was very helpful in recommending a battery for her car. Once outside to install the battery for me, Jason was very methodical in his work and did not rush the job. He made sure that everything was replaced as it previously had been and that everything fit where it needed to. Jason also performed the free testing on the vehicle after it was a last minute request. Advance Auto will continue to receive my business especially due to the experience with Jason today.

Had to look up my own purchase I was looking for. But to be fair auto parts stores are lacking in product knowledge! I’ve ordered from all parts stores in the area and several times the part was wrong when I picked it up!

They don't keep your records. Only for a year. If you buy something that life time. You must keep your slips go to auto zone they get the records forever

Leaving the grocery store, climbing into my car,and click.....dead battery.... fortunately,my son was near and gave me a jump ....went right to Advance and Josh replaced my battery and had me on my way home before any of my frozen stuff thawed out!! Great job at a great price!! Thank you!!

So I asked for them to run a diagnostic test on my car, because several lights are ON. They said they don't have the equipment to test this. So, I went to O'Rileys Auto Parts and they tested it immediately and found the issue in 5 minutes.

Frank and India were incredibly kind and helpful when I came in tonight!! They helped me find the exact part that I needed and Frank even helped me install it, and explained things to me very kindly when I didn’t know the exact name of the part that I needed.

We have 3 auto supply stores in a three block area. They are all pretty good so I look for the sales. Advance is usually well stocked.

Zac replaced my battery today, very nice and fast. Guys are very helpful there!!!

It was good. Been there a few times for other stuff in the past. Had to go this time to pick up headlights for someone. They ordered and paid for them, was waiting for Advance to call and say they were in. A week and half later stopped to see, ya they were sitting there on the shelf, they never called to say the headlights were in. Got them and helped the person install them.

Terrible they quit giving free replacement brakes so I went to AutoZone where they give lifetime free brakes for that specific vehicle I'll never shop at advanced auto again and I'll tell all my friends

I love the various locations of this great auto parts retailer.

Very helpful and if they didn't have the part in stock they ordered it in a timely fashion

Love this. Pretty decent prices, the store and parking lot were clean. The associates were really nice and helpful. Tommy was the associate who helped me out.

Associates and Manager are friendly and go out of their way to be helpful. Store looks clean, in order, bright, well cared for and welcoming.

Had everything I needed. Great help by the employees. 5 stars is for exemplary service and quality. This place was good but it's only an Advanced Auto...

Great service. The Sales Associates (Steve and ?) were extremely helpful, pleasant and efficiently resolved my battery problem and got me back on the road. Aways a great place for sales and service.

I really like this store they're always very helpful there. It's a bonus also that you can drop off your old oil at their location.

I love them i will always shop there it's like magic!!!💜👳💜