What clients say about Clydes Auto Service, Body Shop & Towing in New Kensington (PA)
People getting over charged with bs charges and tools and parts mysteriously disappearing (knowingly in the car at time of being towed) when said individuals are already suffering over a car wreck and whatnot. Losing money from pretty much every source in life over their situation........idk anybody personally that would do that...
The lady at the front desk is nice and helpful. That said….the charges for towing are unscrupulous, abhorrent, and unethical. If they act so despicably and crooked in one aspect, it seems logical to suspect they are willing to screw you for their other services. I’d stay away from this business if you can help it.
This place is a total JOKE!
My girlfriends son took his vehicle here for some work, and they totally screwed him out of $780.00 dollars.
The vehicle was misfiring, and not going over 10 mph when in gear. They insisted on performing an $80 dollar oil change, which makes NO SENSE for the symptoms. They also changed 1 coil, 5 coil boots and replaced all 6 spark plugs with garbage plugs.
All of that, plus the labor came out to around $780.00.
The vehicle left their lot doing all of the exact same things that it was doing when he dropped it off.
We called them and asked why the vehicle was still screwed up and they gave us a bunch of BS reasons.
I see that this place has a good amount of 4+ star reviews and I dont know why. It must be a bunch of their friends, or people that have money to burn.
I wouldn't take a matchbox car here if it needed its wheels put back on.
I highly recommend that you avoid this shop, thres plenty of others in the area.
Wish I could choose zero stars. Terrible experience. Nissan was throwing a code. Took it there. $800 later and 10 mins down the road it threw the same code. Misfire code and they changed 1 piston (that’s right, just 1)and did a CAT test using only heat guns. On top of that they charged me $85 for an oil change when it was just done 3 weeks prior. Took it back and got a whole new diagnosis because they “looked at it better”. Mike was very rude and wouldn’t do the right thing. Clyde is no doubt turning in his grave. I should have gone to Funfars where you get honest service.
Towed my car after it was totalled. Bad day all ready. Went to pay cash for my bill to get my work gear out, and they made me sign my title over. Rip off . Rip off. Horrific business.
I broke down about a half a mile from Clyde's Auto service. My truck had shut down due to low oil. Clydes sold me oil at cost. Had a technician ride me up to my truck, fill it and make sure I was on my way. They were very professional and very helpful. Thank you,
Buried my 17000 lbs backhoe in the creek Mike was out in a half hour in a 4wheel drive Ford , nope gunna need a BIG wrecker. Well Mike said let's try it well he pulled it out
WORST EXPERIENCE EVER!!!
This “business” is the absolute worst I’ve ever felt with period!!!
Clyde’s was called to tow my vehicle after a bad accident. The driver’s refused to speak to us until my car was loaded onto the truck. Then they refused to tow it anywhere but their lot even though they we’re getting paid (my car was NOT getting impounded) NEVER heard of that !!
They took my personal belongings that were sitting in the grass at least 30ft from the road and loaded them into my car while I was gettting check out by EMS (I had a truck there to pick me and my stuff up)
I was informed I could get my vehicle the next day, Monday. (July 3)
After a few phone calls, I find out that I would not be able to retrieve my vehicle and belongings until Wednesday (July 5) because the owners were on vacation and didn’t have anyone running the lot (even though they were still towing and working in the garage)
Come Wednesday, not only did they want the tow money, they threw on storage fees for the days they SHOULD have been open!!!
NEVER heard of that either!!!
If that isn’t bad enough for you, cash and personal belongings went missing in those days I showed up and no one would let me get my car out of there!!!!
This place is in the business of taking advantage of people who are already having a hard time, charge ABSURD prices (twice as much as any other towing company in the area) One way or another, they will rob you!! Avoid at all costs!!! Literally.
Clyde's is amazing. Knowledgeable, fair, friendly, and trustworthy.
Those are not words I'd apply all at once to many auto mechanics, but they've earned a lifetime customer, and it's where I send my friends and family.
After finding this place through a good friend, I’ll never take my car anywhere else. Amazing work on my Infiniti. Reasonable price, fast turn around and awesome communication. This place is great!
I had an appointment there today to have my break lines done. I went there and they asked me if i had someone coming to get me and i told them no i will just wait. They then told me they can't do it for me just because i didn't have a ride well they have a waiting room there for a reason the key word (waiting room) well i guess i will never go to them anymore. They have lost a customer.
I just adore these guys. Fair, honest, straightforward, competitively priced, quick turnaround, and great neighbors! I first met them when my car broke down at an intersection and Clyde's was on duty for the municipality. Mark picked up my car and towed it to my house since my regular mechanic was a good distance away. We got to talking and I learned his own shop was just down the hill. I decided to take my car to him and he loaded it back up and waived the tow fee! He never tried to sell me on his place; I just had a good feeling about him and his business and I'm glad I did. This is a family business where customers are treated like family, too!
Fast reliable service. Reasonable competitive prices. Mechanics are extremely knowledgeable and experienced. Feel right at home when you walk in the door! Highly recommended auto service.
Mark and the guys at Clyde's did a great job with my car. Inspected, two things fixed and done in just a day! Super fast, friendly and honest. Would recommend them to all of my friends and family! Thank you!
One of the best shops I have taken my car truck and jeep to. Great price very professional nicest people I've ever dealt with. Will never go any were then Clydes Auto service....
Very happy with all the work I have had done to my car at Clyde's! They have always been able to get my car in and out quick! Superior quality work! Mark, Krista and all the staff are amazing!
I was coming through western PA,On my way from New Hampshire and hit a dreaded deer,which made my car not drive able. Clyde's was very fast to respond to my accident. Since they have a body shop,they said they could fix it. They did a great job fixing my car, can't even tell I hit a deer .It was done before they said it would be. It was great to work with Mark and Clyde on this. They helped anyway they could. They made a bad thing for me pretty painless. Hands down,if I lived in the area I wouldn't go anywhere else.5+ star in my book....Thanks for everything..
651 Industrial Blvd, New Kensington, PAAuto parts store
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