This rating is based on customer reviews, inventory size, pricing, and service quality
Based on recent feedback in Irwin, PA, Hovis Auto & Truck Supply, Inc earns a solid 94/100. Sentiment is strongly positive: customers praise knowledgeable, friendly staff, quick help, and an unusually deep inventory covering specialty and obsolete parts, with next-day sourcing when needed. Pricing is often noted as fair or cheaper than competitors, though a few mention select items costing more and one return/refund concern. Service is attentive, and staff make finding the right parts easy. Little to no feedback on yard/lot organization, and wait times are rarely noted.
Eric, Jimmy, Rick, Mike and Missy are really amazing. I been turning wrenches for close to 30 years and never have I had better customer service then at Hovis. For the last nine years they have always been friendly and determined to find the parts I'm looking for or the materials I need to get the task at hand accomplished. Also no need to price shop, Hovis is always less expensive on quality parts that they stand by.
I just recently have started a transport company and needed parts for a truck I just purchased.Hovis has obsolete parts in stock and they are cheaper in price than other parts suppliers that I have checked on. Friendly staff and knowledgeable about what I needed.
Best service, and cheepest prices.i had thee nicest and most helpful experience from there parts person. Stephanie was very helpful, polite, and experienced. The only reason I give five stars is because ten wasn't available.
Hovis is now my new, favorite auto parts store! They just moved to the Irwin area and this shop and it's staff are absolutely great. I had to make custom fuel lines for my 96' Chevy Blazer after the originals rotted away and prebent kits from the rock auto didn't fit. They have steel lines for steering/fuel/brakes in every size and length you can possibly imagine.
Many times I got stuck in my repair project where I needed some bizarre/specialty fitting or adapter. A trip to Hovis would always solve ALL of my problems. I would tell them what I need, they walk in the back and have it, no matter how ridiculous/bizarre the item is. I mean, I needed a very specific/special part (fuel line adapter) with an o-ring to prevent leaks in the fuel fuel filter that could fit onto my new, threaded flare nuts. I didn't even know the part existed and spend an hour looking for it on the internet for something like it. Went to Hovis in the morning, described what it was, associated walks in the back and had something a minute later that was exactly what I was looking for. If they don't have a part, they can typically have it in the very next day ready for pick up.
Overall, great store and employees more competent than the typical big-box auto parts stores. They are a little pricier on certain items and I also wish they had an online catalog/ordering system. However, the service and accessibility to specialty parts is unparalleled. I highly recommend them for auto projects, especially though involving custom work, special parts, and unknown factors. My Blazer is now back on the road and ready for inspection. I don't think I could have done it (or the project would have taken very long to complete) without having access to such a convenient auto parts store. Friendly towards an amateur, too; I never did fuel lines prior to this and they were very helpful towards guiding me to the right parts/fittings I needed to get the job done.
Website
