Only gave it one star because I had to put a star on here to post what I wanna post. Asked them to tow a fifth wheel told them we were pretty certain the wheels were fine, but we brought spare tires and fix a flat and everything that would’ve been necessary in case of any issues at all. This guy was rude from the get-go. He answered the phone didn’t state their business name or anything and I said do you Tow and he said well yeah that’s what we do and was cocky from there on well then he gets out and as he’s getting out to look at the camper, he’s supposed to be towing. He’s shaking his head so already he did not want to tow it. That being said he put up a big stink was nasty and rude about it and still charged us $300 even though driving there and saying he wasn’t gonna tow it did not take any time at all. I understand his time was worth something, but to still charge us what he quoted if he would tow the camper for us just disgusting! Horrible business never again! We were OK with accepting the fact that he was not comfortable towing it. That’s fine but to still charge us exactly what you quoted us and you didn’t do anything come on now how is that Good for business? Then you tell people their stuff is junk! No sir you poor attitude is junk!
Not happy with their service and cost $45 a day to sit there and then take my car not where I asked them too and cost me $250.00 for 10 minute drive down the road
My daughter totaled my car. He wouldn't let us wait fur AAA. I guess I should just be grateful my daughter was ok. He wouldn't give me a break on the 200 charge. Thankfully someone lent me the money. I guess he did his job but in the end I'm sure he made out with the price of scrap... oh well
The Good - apparently they have 24/7 availability for towing, he got to us pretty fast, and got our broken down car towed to the nearest dealer without any problems.
The Bad - he refused to disclose their fees in advance despite us asking. We took a chance anyway since they were the first place that actually answered their phone and it was a Sunday early afternoon. At the end, he whipped out his calculator and of course knew exactly what they charge, $75 + $7 per mile of towing. My grand total was $222. This was for less than an hour of his time. $222/hour is more than doctors and lawyers make! I have no complaints about the service, just don't like being at the mercy of a towing company that could basically charge whatever they want because you are desperate, it is unethical to refuse to disclose fees in advance. At least if you are reading this, you will be able to easily calculate your cost now and decide for yourself what your best option is.
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