This rating is based on customer reviews, inventory size, pricing, and service quality
In Middletown, PA, reviews of Heiser Automotive, Inc skew highly positive, landing at 92/100. Themes: professional, honest staff; competitive pricing; fast turnarounds; reliable fixes; friendly service. Many mention Dan’s straightforward approach. Complaints exist: one alleging misdiagnosis/upsell and another about calls not returned, so communication can falter at times. Pricing is often called very fair, and waits are usually short. Reviews don’t clarify inventory variety, yard organization, or ease of finding parts—this operation reads as repair-focused. Overall: strong value with minor consistency risks.
What clients say about Heiser Automotive, Inc in Middletown (PA)
Worst place ever! He lies about the issue of the car so you pay more and buy unnecessary parts. I took it to three other shops and they all said the same thing that he lied and it didn’t need replaced the issue my car had was a simple fix. Beware of this place he seems nice tho he’s very deceiving.
Considering the times we are living in with hyperinflation what not, Heiser Automotive is a great choice due the fact the owner is easy to deal with and offers very competitive pricing. Non of us care to be nickel and dimed to death!!!
Tried multiple times to call to set up an appointment. They didn’t answer my call once and never returned my request for a callback. Not a good way to run a business.
Danny is the most honest man in the business, no frills, no thrills, just straight forward honest business. We moved out of town, but still plan to continue using Heisers out of sheer loyalty
A+ experience!! My first time working with Dan, i needed a inspection done and it fit me in ASAP!! Him and his employee were very nice and great to talk to!! Will definitely be back again and would recommend him to anyone!! Thanks guys for great service!!
Great service work done in a reasonable time car runs great and at a reasonable price I will highly recommend Heisers to anybody looking for car repairs at good prices
I grew up in the area and while travelling to visit my parents in the area for a one day stay I had some trouble with my brakes. Dan at Heiser Automotive made time to see me that afternoon, so that I could get back on the road the next morning. He was professional, kind, and knowledgable and his prices were very fair. I would highly recommend Heiser Automotive to anyone in need of a mechanic in the Middletown area. They did a great job!
My car needed a new fuel pump. After calling a couple shops in Middletown and receiving quotes in the low to mid $500 range, I got a recommendation from my boss to take my car to Heiser's. Dan quoted well below the other shops in town, and I had my car dropped off there later that day.
Dan explained that he would first diagnose the problem to make sure it was, in fact, the fuel pump that needed replacing. I asked about his pricing and experience, and he gave me all of the relevant information. I was pleased and gave him my business.
The car was ready by the next day around noon (when I was first able to pick it up) and it ran fine. I have had no problems since. Also, the final price was within a few dollars of the quoted price.
Moral of the story: Great service Friendly attitude Fair and accurate pricing Transparency with the customer
I would take my car there again in a heartbeat! As a college student that's a long way from home, it's nice to find someone that's honest with their pricing and won't try to sell me unnecessary repairs.
3 Hollendale St, Middletown, PARecycling center
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