NAPA Auto Parts - Northeast Parts Group in
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Address:900 Front St, Hellertown, PA, United States
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Rating:
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Phone:
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Methods of Payment:
- Credit cards
- Debit Cards
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Services:Auto parts store
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Website:
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Zip Code:18055
Working Time and Location
What clients say about NAPA Auto Parts - Northeast Parts Group in Hellertown (PA)
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Store manager Rick at this location was very helpful with parts and answered any questions we had. He really went above and beyond in finding us the right parts needed to fix a blown brake line 2 hours from home. Thank you for the service provided and the time you took out of your day to assist us.
Mar 07, 2026 -
Been coming here for over 20 yrs Never have I BEEN SO DISRESPECTED, belittled about my automobile knowledge, which is extensive with over 50 yrs experience. Nancy and her coworkers were always helpful and willing to go out of their way to satisfy customers, handle any problem respectfully. Now, thats gone. Replaced by a counter worker, Brian, who gives you a face if you ask questions or need to order anything. He throws a fit, slams things around and says your disrespecting him if you ask questions or point out that he's incorrect about anything! I believe its time to take my business elsewhere.
Jan 14, 2026 -
Didn’t have part had to go to different store but took back what I was returning without an issue
Nov 17, 2025 -
They had brake bleeder screw rubber caps that no other auto parts stores had in stock.
Aug 14, 2025 -
Staff is awesome and has everything we need. I recommend this store to everyone!
Jun 14, 2025 -
Couldn’t be more pleased with the service I received and loving my new wiper blades!
May 18, 2024 -
Haven't been here in a while. But when I actually visited, staff was helpful & knew their trade. Great place for a quick visit when you need a part in a hurry.
Feb 22, 2024 -
Shop local! They know their stuff and will help you get the best price, like I just grabbed their brand oil and the guy was like this other one is on sale this week. I really appreciate that.
Jan 07, 2024 -
Very friendly people, and they are more than willing to help you and I had a very pleasant experience
Jul 02, 2023 -
I've been using this shop for about 3years since my mechanic retired. I have a 2016 Ford and an 2008 Suzuki I would recommend them.
Apr 12, 2023 -
The gentlemen who work here are very helpful.. However, being somewhat of a small store, parts may not always be in stock. Overall, it is a good local auto parts store.
Jan 01, 2023 -
Knowledgeable staff, usually have what I need, they sell stuff for tractor trailer
Jul 30, 2022 -
They had the "U" joint in stock that I needed. Staff did a through search to find the correct part . I need some warmer weather for the install .
Feb 06, 2022 -
My overall first time experience going to Napa auto parts was excellent!!! I've never stepped foot inside a Napa parts store. First I would like to thank Tyler for the excellent customer service over the phone and helping me out as much as he could with my concerns regarding my battery. He went above and beyond! I would also like to thank Steve for testing my battery, helping me understand the ins and outs of a car battery, how they can have a good voltage, but they could also have bad cells. He explained in detail what's inside the battery and how things work. Very informative and knowledgeable! I would also like to thank Nancy for her kind, helpful, understanding and careful attention to the needs of the customer. From speaking with her very briefly I can see she is a very caring person, she doesn't brush off any questions the customer may have and she will give you good feedback and direction. She is as straight forward as they come and we need more people like her. I'm sure the entire staff is just as great as these 3 individuals are because my first impression was just over the top amazing and shocking that customer service like this still exists. Thank you again NANCY, TYLER AND STEVE. Take care!
Jun 11, 2021 -
We needed a part of that was very important for our weekend trip and they had it set aside. I realized they closed at 6 and called at 5:57 and said I was close. I got there at 5:59 and they would not answer the phone or open the door. I know it’s our fault for being last minute but it was just extremely disappointing and we will not use them again. I prefer small businesses that really care about their customers.
Apr 30, 2021 -
My wiper broke. I bought a replacement just before closing & the very nice man put it on for me. I appreciate his help very much. Thank you again.
Feb 18, 2021 -
Has high quality parts and tools. Staff is knowledgeable and helpful. They are able too order special parts.
Mar 01, 2020 -
Great place, friendly, knowledgeable people, get the right parts the first time, and open 7 days a week. !
Sep 24, 2019 -
Friendly, great service. Will usually be able to get parts overnight... AND they know their jobs.
Jun 25, 2019 -
Very nice helpful people. Quick in and out. If you have triple A you getting 10% discount.
Jun 04, 2019 -
Very competitive prices, easy returns, knowledgeable staff, always has or can get what i need in 24 hours or less.
Nov 27, 2018 -
Great customer service, reasonable prices, and willing to teach you what you want to know!
Oct 29, 2018 -
Great store alot of knowledge and lots of parts from old school to new....and I work there
Aug 30, 2018 -
Great place to get help with an automobile issue. They did everything they could to get me going again. Would recommend to anyone.
Jan 25, 2018 -
They are GREAT! The staff went above and beyond what I've been accustomed to from other auto parts places who just send you to the dealership when the computer doesn't tell them the part.
Jun 25, 2017
Nearest Junkyards to NAPA Auto Parts - Northeast Parts Group
Want to sell your car?
We will buy your car in any condition:
- Blown Engine
- Burned
- Damaged
- Flooded
- Non Running
- Old
- Salvage
- Scrap
- Totaled
- Used
- Wrecked
We serve the below locations in this area
- Easton
- Bangor
- Bath
- Bethlehem
- Bushkill Township
- Freemansburg
- Hanover Township
- Lower Mount Bethel Township
- Lower Nazareth Township
- Middletown
- North Catasauqua
- Northampton
- Pen Argyl
- Stockertown
- Tatamy
- Walnutport
- Wind Gap
- Washington Township
- Miller Manor
- Newburg Homes
- Berlinsville
- Delta Manor
- Paxinosa
- Polk Valley