At CPR Cell Phone Repair Pottstown, we provide fast, professional repair services for a wide range of electronics, including iPhones, iPads, Samsung smartphones, Google Pixel, tablets, laptops, computer repairs and more. Our highly skilled technicians specialize in same-day screen repairs, battery replacements, water damage restoration, and gaming console repairs for Xbox and PlayStation. We also sell certified pre-owned (CPO) smartphones—fully tested, unlocked, and backed by warranty. Serving Pottstown and surrounding areas, we repair all major brands—Apple, Samsung, Motorola, LG, and beyond—using high-quality parts to ensure reliability. With over 450 nationwide locations, CPR is your trusted local expert for reliable service.
Hours not specified
What clients say about CPR Cell Phone Repair Pottstown in Pottstown (PA)
Vera was very hospitable and kind. My phone was glitching out and shutting off randomly. The battery was the culprit and in less than 24 hours I had it back and working great!
I had no idea where to get my brand new iPad fixed as the screen was shattered, but I took it in and these people took very good care of me and the price was very reasonable. I would recommend it to anyone with screen problems!
broke my phone screen and brought it in the next day, gentleman at the counter had it repaired within an hour at a great price. definitely recommend! super polite and would definitely use again in the event i need to
They were very helpful and friendly. Got my phone screen (Galaxy S23 Ultra) fixed in 2 hours just like they said they would and it looks fantastic! Just... I'm a little frustrated because they stuck a large white sticker (identifying my phone) on the back and when I got home and tried to peel it off, it left a HUGE area of sticky residue!! I was thinking about getting a new case anyway and that cinched it (but it's ruined otherwise). Also, be sure to call before you go over there. On Google maps, it said that they were going to be open on Labor Day until 3:00pm. I go over there and their OPEN neon sign was ON, but the place was locked up. I was confused. Came back later, thinking they might have been closed for lunch, and it was the same. (Not professional) However, they were great at actually fixing my phone and gave me a fair price.
Paid 300 for a new screen and screen was broken and glitching right away and they are trying to blame me for a breaking it. Stay away these people are idiots and scammers!
I had a crack on my phone screen and my ipad.
I took it in and they found that my phone wasnt cracked just the tempered glass. So, they replace the tempered glass for me while I was there!
My ipad did have a crack and was replaced within 3 days! They also put tempered glass on my ipad and gave me a new hard durable case for my ipad all at a discounted price!
Overall a great experience!!
My Samsung photo gallery would pop up but then quickly disappear leaving me unable to access my photos. TMobile (not in Pottstown) was unable to fix it. Jasper at CPR Cell Phone Repair in Pottstown solved the issue literally within 5 minutes! Thank you, Jasper!!
Hands down the best customer service experience I’ve had in a looong time. Support local business like this. They are working hard to support this community. Unfortunately you just don’t see people that care that much these days. They care and they earned my whole family’s business with just one transaction.Thank you and well done.
Excellent service!! My I Phone camera went bad and they were able to repair it sooner than they said and much cheaper than the original quote. Highly Recommend CPR
This place provided excellent service at a very good price. I thought my iPhone was broken beyond repair. I had been told ‘no chance’ by Apple. Brought it here after and they solved my problem. I was able to have a functional device and retrieve all of my data. The service rep at the store was highly knowledgeable and courteous. She listened to my challenge and delivered the result I needed.
Had an appointment at 12:15, arrived at 12:10 to find the doors locked and no one there. Tried calling the number and no answer. An employee arrived at the store around 12:50 and helped the 2 gentleman that were standing at the door waiting. When I was finally helped at almost 1pm, I explained I had an appointment and had been waiting, and all I got was an "ok,what do you need?" Very unprofessional. Didn't ask for any of my information, just explained I needed to pay cash up front for a diagnosis eventhough I have insurance.
We had issues with my girlfriend’s phone so we checked our options around the area. We definitely lucked out with where we went because we got to meet Corey! Within about 40 minutes including him explaining everything, her phone was good as new. He was very welcoming and easily ran us through the process of everything. I hope I won’t have to return because of broken devices, but if I do I know who to look for!
Had my son's cracked screen replaced on his Android phone. Very quick and friendly service. His phone is like new. I would definitely use their services again.
I went in a few days ago to get a new phone case and screen protector for my new phone. Z pointed me to a good phone case and even put it on for me. I also got a good screen protector that she put on and made sure stays on well. Highly recommend her for any phone needs.She was very helpful, curtious, and makes sure you have the best things for your phone at a reasonable price.
I drove over an hour to my apointment location. I checked in and the young girl told me to come back in 2 hrs. I turned up 15 minutes early because I hadn't mentioned about my screensaver was under warranty.
She said she had see that and already looked that up, and the phone was ready. So I think that's amazing. She did a fantastic job.
The young woman sugested a new case. To prevent this happening again for 29.99 (she took of $10 it was $39.99). I just wish I'd asked her name. She really impresed me.
If I ever have a phone issue agian. Ill make sure to go there.
They were able to help by walking in and no appointment needed. They don't overcharge like some of the CPR locations and they are very friendly. Went in for an lcd repair and looks good as new. Would recommend them. Only wish they were closer to me. But 5 stars all the way. Bring a location to Lebanon pa please
CPR recently replaced my cracked screen on my Google Pixel 6a.
The work was perfect and didn't take long. Great job and friendly service. Cost was a bit high, but quality was excellent.
Amazing customer service at the Pottstown store. She's going to bust my shoes for forgetting her name again but she had an exotic name to go along with her beautiful looks and amazing attitude. She went above and beyond to help me get exactly what I wanted. If you see this review, I'm so sorry for forgetting your name but I'll never forget that pretty face, gorgeous voice and amazing soul. I look forward to seeing you again. She 100% deserves a raise for the highest of quality customer service she showed in helping me get the phone I really wanted. Thank you again for you amazing customer service. Highly recommend the Pottstown store for all your cell phone needs.
Once the repair coverage was verified (24 hours) by the insurance carrier, I was blown away by the service I received by Monica at "CPR Cell Phone Repair" in Pottstown, PA. She juggled multiple customers professionally and made me feel like I was her only client at the time. They fixed my cracked screen in under 2 hours. Sensational service. They would have completed the repair regardless of the insurance coverage, but it was cheaper for me and she helped me submit the claim and walked me through the process.
Paid $465.00 to fix my screen and add a protector, a week later I am having issues. Went in for them to fix there issue, but they want to charge me more again! I then asked to cancel my warranty I got through them and the lady rudely says she doesn’t know the company name ! Check your email , cool you charge me for a warranty don’t know the name of who I need to contact why would you use them as a third party if your not aware of the company your using! I would read through the reviews some seem so fake giving five stars so just think about your options before using this location!
I don't normally write reviews but I had such a great experience at this store I felt like I needed to. I had some issues with my phone being slow & having a cracked screen while traveling. Found these guys and took my phone in for a fix. I was greeted with great customer service from a person that worked there named Kori who assured me he'd fix my phone quickly before I had to catch a flight the next day. My phone was fixed promptly and has had no issues ever since. 10/10 would recommend this place if you're in the area and need a phone repair! Thanks a lot for the great customer service and quality work!!!
Great guy, came in he fixed it right away for me even tho it was extremely damaged. Only took an hour and was finished before the time said. Great person and communication was great. I don’t have after pictures but this is what it looked like. I couldn’t afford to get the back fixed but I noticed he put a film over it so I wouldn’t get hurt and damage it easily anymore. Thoughtful definitely recommend.
Brought my wife's phone in for a screen repair after the LCD behind the screen broke (screen not cracked).
The repair was quite expensive, $325 base price because "COVID-19 made things cost more" as the store manager told us.
He explained that he doesn't like certain cases because they do not have a standoff to protect the screen when falling. He recommended a certain case that he had in stock for $40, because it had a lip to protect the screen. We bought that and the total was $376.
We came to pick up the phone right before closing and took it outside to look at it. We realized that the case has even less protection in the case we had on before, therefore not at all what he explained to us. There is no standoff at all, and the screen lays on the ground when face down.
The store was closed so we had to wait until Monday.
On Monday the store manager said that they do not accept returns on accessories. I explain to him that he misrepresented the accessory and it's worse than what we had before, but he wouldn't offer any refund.
Between the "COVID-19" price hike, the misrepresentation of the phone case, and the refusal to issue a refund, I am very dissatisfied with the customer service here. As far as the screen repair, it seems fine so far. There is glue residue around the edges, so take that for what it's worth.
$376.
Brought in my (very) heavily damaged iPhone Se in to CPR to see if anything could be salvaged and transferred to my newer iPhone 7. The screen was hanging by a wire and blacked out but still playing Pandora in the car, incredibly enough.
I’m the dude that forgets his Apple login, password and never backs anything up - really thought I was done for. Guys at the T-Mobile store said nothing could be done to transfer my phone numbers, pictures and other data to the new phone. Pretty awesome that they suggested this place (CPR) because when I got there, they attached a temporary screen to the old unit, and backed up everything, then transferred it to the new phone. Like nothing ever happened! It was all there! So grateful that they stayed open later to accommodate my needs and provided excellent customer service in the process. I definitely recommend them!
Ps. Ask for Zeus, the store mascot.
Apr 28, 2019
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