What clients say about Direct Auto Sales & Repair in Hatboro (PA)
Amazing service. I got a 2016 Honda civic and it was sold in really good condition! Frank was attentive, and extremely helpful this entire process was smooth! GET YOUR CAR HERE!
Don’t do it. Worst auto center around quoted me one price came back double went somewhere else half the price biggest rip offs in the world. Do not trust these people do not bring your car here.
The staff at the dealership is AMAZING!! I was shopping for a car for my son and they made the process so easy. So helpful and honest. I highly recommend. 😊 A million out of 10!!!
My experience with Frank couldn’t have been better. As a first time car buyer, he made the process stress-free and easy. Frank gave me multiple options that fit my criteria that felt fair, honest, and made me confident in my purchase.
Frank is amazing he worked real hard to get me approved for my loan for the beautiful car I bought from him. Definitely a perfect place to buy a car!!!
My husband bought an Acura MDX from Frank on Christmas Eve. Everything went well and we went home with a new car that day! Frank was wonderful to deal with and would recommend Direct Auto to anyone who is looking for a car.
Frank from direct auto was very helpful and patient. He guided me with ease and understanding throughout the whole process of purchasing my new vehicle. I would definitely recommend if your not sure and need a solid persons guidance Direst auto sales is the place to go
Almost got scammed. Took my car to possibly trade in. When they took my car on a test drive with a scan tool they came back and said I had a stored catalytic converter code. I attend an automotive school and the same day at school used a Snap-On scan took to check for codes which there were none (went to look at cars after school). I then brought my car back into school the next day to scan my car and again there was absolutely no codes including no stored codes. He told me that if my catalytic converter was bad then my trade in value would be less because they would need to replace the Cat and the 02 sensors (which there are 4). You do not ALWAYS have to replace the oxygen sensors. It is recommended to replace them if after you inspect, and test them they are not working properly. The guy also told me after a while, the car I was looking at had a totaled title but would not give me the car fax until the person who would’ve helped me purchase the car was there. Just wanted to leave a review to help other people not to get scammed!!
I had a great experience buying my car and all the staff were friendly and helpful. But after I got the car home, I noticed the oil hadn’t been changed in TWO YEARS. Then, I received a ticket for having an expired inspection and had to immediately take it in. The same month I bought the car (October) was the same month the inspection expired. I was told verbally the car had just been inspected - I guess that was just a figure of speech. Had I known the car did not formally pass inspection I would’ve asked for that at the time of the sale. It is partially my fault for not checking the sticker, but who sells someone a car without changing the oil or having it inspected???
Great service and fair pricing. Everything was made simple and the communication was on point—he stayed on top of everything from start to finish. I definitely recommend them and would come back again.
Customer service was great. A very smooth transition and didn’t take much time out of my day. I hope my daughter is happy with her new car. Thanks Direct Auto Sales
Bought my 2017 Jaguar XE 35t AWD in July 2025 from Direct Auto Sales & Repair. They are in Pennsylvania, and I am in Maine. Before the sale they recorded videos of the car and sent them to me as I could not be there in person. Did the sale and all the paperwork online and mailed documents that needed a signature. Anna arranged for shipment of my car to my house in Maine, so I did not even have to go there to pick up my car. Everything went smoothly. Had some issues after the sale and Frank went above and beyond to help me out with that. I am happy with the service they provided and the whole process was painless and quick.
Frank was awesome! Super easy to work with and really helped me out. Great service and good people definitely recommend checking out Direct Auto Sales and Repair!
Terrible! My daughter went there and they tried to get her to finance a loan at 20%! Good thing she had common sense! Went to a dealer down the road and was financed for 10% through GM financial! Still high interest but it is her first car with no credit! Be careful working with these folks!!’
Very honest people, left with a great car and a great experience. I test drove my car there and heard a noise and the shop made sure it was fixed before I drove off. Haven’t had any problems!
Direct Auto Sales exceeded my expectations with a friendly and professional buying experience. Anna, the sales rep, was incredibly knowledgeable, friendly, and guided me to the perfect Jeep. 5 stars all around!
Enjoyed my 'no pressure' experience. Frank allowed me to test drive a few cars. He informed me that my car of choice had something which needed to be repaired before they sold it to me. Grateful for the disclosure. Very happy with my purchase.
Frank was great, and the team took care of me and got me approved for a vehicle that I wanted. Easy to work with and no high pressure sales. Would recommend to anyone looking for a new car.
I had a fantastic experience from start to finish. The team made me feel welcome, took the time to answer all my questions, and helped me find a car that fit my budget. Highly recommend!
We had a great experience all around. My son bought his first car, a 2020 Kia Rio. We came in with our own financing and a clear idea of how much he wanted to spend. The salesperson showed us the two cars we had seen listed online and asked to test drive, then showed us one more that was in our price range. We picked that one. Pricing was WYSIWYG, signing documents and so forth was smooth and timely. Thank you!
Had an absolutely incredible experience at Direct Auto Sales and Repair. From the moment I walked in, the customer service was top-tier. The team, Frank and Anna, were extremely knowledgeable, easy to talk to and always willing to help. Great selection of cars and deals!!
This place is awesome! Came here based on a recommendation from my girlfriend's co-worker who's family has been coming for years. First off, they offer cash discounts. Second, they work as fast as they're able to. I had to get both brake pads and rotors replaced for the back and they had everything done in under 2 hours and charged me a flat rate. I will be absolutely coming here from now on. I live 35 minutes away from this place and will be more than happy to take the drive anytime for any issues I have with my car. I recommend this spot to anyone. Great care, great service, great staff/people
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