What clients say about AutoZone Auto Parts in North Abington Township (PA)
Bought 4 jugs of clearance oil here during the week via online order and came to pick them up saturday night from a decent drive. They didn't have them pulled nor did they show in inventory. Said that the few other stores ive been too had them in the back on the shelf. They found them but spent a good ten minutes trying to decide if they could sell them to me because they were in a section saying not to sell. They were trying to get the store manager on the phone. Meanwhile I went to 5 other auto zones in the past week and had no problem, 3 of them being that day. Finally they did let me take them. Of course they had no oil box like most other stores do to help you carry a lot of oil out. And they didn't offer to help me, so I had to make 2 trips on a long walk the way the store and parking is set up around the corner. On my trip back in as I grabbed the other two jugs, I walked past the guy who was the manager and there was no goodbye or have a good night or anything. Middle aged Hispanic guy I think. Overall a poor experience but I give 2 stars because they did allow me to leave with the oil I had already paid for days ago, as weird as that sounds.
They have huge parking. Very nice tidy and clean store. Stuff was very kind and helpful. I was there to buy coolant. There were many varieties at different range of prices. I was so happy to find what I was looking.
I had a great experience at this AutoZone. I came in because one of my headlights went out and my windshield wipers were making a loud screeching noise on the windshield. Nic Rodriguez was incredibly helpful from the moment I walked in. He asked about my car, helped me pick the right parts, and explained what would work best.
What really stood out was that he didn’t just point me to the aisle — he actually came outside and installed the windshield wipers for me, topped off my windshield washer fluid, and even replaced my headlight. That level of customer service is rare these days.
Nic went above and beyond, and I truly appreciate the help. Because of him, I’ll definitely be coming back to this AutoZone. Highly recommend this location!
Rude and unhelpful unless you call them on the phone. Going to the store does not count for help. Asked for help, got a rude guy and very little help. I can go buy stuff from less rude folks. Been a customer for many years in many places, will skip this location from now on. After the owner response, no need to reach out to me, reach out to the store, they are the ones who need the help, embarrassing and ignoring the customer is never a good way to build a business.
Very impressed with this AutoZone and the level of customer service I received.
I went in for a new battery and the service was top notch! I absolutely LOVED that a young woman (women are strong and can do anything) the one to change my battery and take care of my service(s). There was additional assistance needed and the manager was more than happy to come out and help as well!.Even my little could feel the good energy of the workers at this location. This is the only location I'll be coming to for any and all future car needs that apply!
Was here only a few days ago. Got my battery changed. It took the manager coming out because the guy was taking forever. The manger fixed it within a second of his arrival but his big mistake was letting the guy continue after. The very next day I tried turning on my car, I got nothing. I open the hood and the positive terminal is just dangling there not even touching the battery. Clearly didn't even try to screw it on properly. So much for this place. Definitely not coming back
Best AutoZone in the area! Great and friendly staff, always willing to help. Nick R and Mike are my go to guys when it comes to high quality in and out service!
Incredibly impressed with the team at this AutoZone! I went in for a battery replacement and was back on the road in less than 10 minutes. The service was not only lightning-fast but also exceptionally friendly. A special shout-out to Wade for his fantastic and efficient help. This is how customer service should be done!
Stephen was very helpful to me with my car issues. He really took his time and I got a discount on my alternator. The whole staff is excellent and just pleasant. ? ❤️
Had an excellent experience with Nick and the other guys at the shop who helped me diagnose a check engine light and really took extra time to explain how to fix it, drew a diagram for me, and got my problem solved and feeling safe on the road. Appreciate you guys!
I was back at this Auto Zone again on Easton Rd. My hero is Wade B. He helped with an online order that I couldn't install on my car myself. Wade was patient listening to me whine and complain. He was personable and knowledgeable. I had to return a part and Wade took care of that. He was so efficient, I was in and out in less than 10 minutes. Wade made me feel like he was my nephew or grandson helping me with my car. Excellent service. I love this Auto Zone.
Well, my experience has been very pleasant in the store, the employees are always very attentive and I always find the parts for my car that I need. Thanks to the entire team that makes the service possible.
I would give them more stars if I could! The entire staff was great!!... I was trying to purchase something with a credit card from my car dealership over the phone and they went to great lengths to help me out... I didn't get specific names but everyone was very friendly and helpful!! Hopefully they continue this great customer service!
Good experience and workers helped me out with all my questions. Also lost part of my key at store and thankfully one of the workers found it and called me back to retrieve it later that night, much appreciated.
I needed a jump the past few days to start my car so I stopped in today for a new battery. I was greeted and offered quick service. The gentleman installed my battery and talked me through the process. Glad to have them in the neighborhood.
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