A-1 Automotive Inc JunkYard in Erie (PA)

Sold a wrong part then try to give half the money back when is there fault place is a joke

Not very friendly people. But I got a really good deal on tires I needed for inspection, and I was in and out in 5 minutes, so I'm definitely not complaining.

You don't always need brand new parts for your vehicle. A1 has quality used parts that are reasonably priced.

Recently went to A-1 auto to purchase a new engine for my 05 civic just to drive 45 minutes home to my mechanics shop and to find out 2-3 weeks later (due to him being busy) that the engine was all screwed up because of something about the Honda it was taken out of had been hit from the front so badly that it had effected the engine I had purchased and he didn’t feel safe putting it into my car. I lost the receipt however I came in with emails/card statements that shows exactly what I had bought from them so there’s legit are no difference from a receipt, they also said they couldn’t pull it up on their computers either apparently.... all of that just to be rudely serviced and turned around. The lady in the front had claimed to of told me about the receipt on the phone but she didn’t just the time they’re open til. Which resulted in me wasting $751 so unless you know more about cars than I personally do and you can remember where you put your receipt lol I highly do no recommend also the people in the front are very rude and aren’t very kind speaking people. I will never put a cent into this place again. Horrible experience. Hopefully someone can learn from my experience and be smarter because these people don’t give a damn once they have your hard working money just like everyone else in businesses like these.

Try amazon or an online shop before going here you might get a brand new part for a cheaper price or it will be just a couple bucks more. I've tried twice now to get used parts from this place. First they wanted to charge me $80 for a third brake light that sounded kinda high to me so i went on amazon and found one brand new for $53 and that's with shipping. Second and final time a I will ever try to get parts from here I needed a tail light assembly they told me $60, I told him I found it on amazon for $41(I didn't want to wait on the shipping) he replied well that's where you should go. So that's what I'm going to do.

Horrible experience, had me drive in, I live 45 minutes away, just to pay so that they would pull the part. They would not accept payment over the phone. Said part would be pulled for next day. I came back 5 days later only to find out that they lost my receipt and never pulled the part. Extremely poor customer service. Don't do business with these people.

Service was friendly and took personal responsibility for his mistake (thing of the past) price was half of local yards. Drove 3.5 hours to go there. Yard worker helped me load 250 poubd trans into my trunk and put down thick plastic to keep trans fluid from staining my trunk mat. A+ experience all the way around.

They had exactly what I needed. Very nice and helpful staff. Thanks again.

One on the west side has really good service and was very helpful. The one on the fast side however ripped me off the whole way around the board. Put junk parts on my car and then gave me a hard time about it.

the guys here act like you're bothering them I always get the worst customer service. That and they'll sell you parts that are no good. For example I bought a cv axle that had a torn boot and they wouldn't refund me my money. Pay the extra money and buy your stuff brand new

Always good service and great prices. I've had work done and bought parts here several.times.and will return.

The last 3 times I went in i was Ignored! The girl working the counter said "She'd be with me" then ingnored me and was on her phone the whole time, People were walking past me and nobody offered to help, I waited...and waited...and waited.. I just wanted to get a tire put on, If you wanna spend all day sitting around and being ignored then by all means go to this place

Classic dump of Erie garbage!!

Best place for used parts. They will even haggle a little bit if need to. They can get a 8 hour job done in 2. I advise people go here for used parts.

I always find what I need here, these guys are very friendly & try to help you in any way possible... I have bought several parts from there and will continue to do so.

Go here! Best product!

Was told tires don't need to be balance just so they could get an extra 15 bucks bc they do not balance tires. And then was rude and condescending on the phone. You cannot lie to customers and stay in business long.

Just called to see if they had Volkswagen parts as I am in need of a new seatbelt anchor. The very impolite guy who answered the phone didn't listen to a word I said. He asked what kind of car and I repeated myself, and said Volkswagen. He said, "there are a lot of different types of Volkswagens..." So I said, "it's a 99 GTI." He said "a Jetta GTI, a Golf GTI...?" to which I responded, "a Golf GTI." He then asked the year (which I just told him). So I replied, "a 99." In the end, they had no parts for my car and to top off my conversation with this guy, he proceeded to say "you must not call for parts that often." So I agree with the previous comment that they have poor service and the staff are incompetent.

It took WAAAAAY too long to get the part we went there for. They knew we were coming and we drove almost an hour just to wait about an hour or longer. Tbh they should have had it ready.

Great service got me what I needed the man helped me decide on some tires gave me options and helped me to my truck with them

I used to work there they re use the antifreeze out of old cars and they put in in the customer cars because there too cheep they also put 10+ year old gas in customers vehicles if ur vehicle gets damaged while there its not getting taken care of they will tell u it was not there fault the counter guy also tries to fight people

Great staff and service, knowledgeable and fast turn around time to pull them parts! Thanks y'all!

My most recent purchase from A-1 was a transfer case for my Explorer. Customer service was very good and I am very happy with my part.

Super nice people great prices

Employees weren't very friendly and the parts were overpriced. I would not recommend it.

Wide variety of replacement parts tires ect... Reasonable prices

Friendly staff, decent prices, not too much to complain about for used parts....