They helped us out of a real bind after the brake line pulled out of the caliper on a back road. No one else was willing to come out and another company actually recommend twisted metal. Super friendly and helpful from the moment they answered the phone. They were unable to get a flat bed to our location, so they brought their jeep and tools and got us fixed up enough to get where we needed to go. When it came time to square up, it was more then apparent, this company puts helping people way above profits!! Even helping a complete stranger!
Great people, great service, and great at what they do. Walter and the rest of our group thank you very much!
In the ditch on an icy Benzinger Road, they pulled me out with no damage to the car. Very professional in dealing with the situation. I do not wish to be stuck again, but if I was, I know who to call.
I got stuck in the snow in front of my house, called them and they where there in 15 min, hooked me up and pulled me out, very nice and very polite...I would highly recommend them
Very fair price, and the driver was very good and careful with my jeep. Also very polite. Hope I don't but if I need towed again they are the ones I'll be calling.
There I was, stuck in a parking lot in downtown St. Marys. My truck refused to start. I called the free emergency roadside service offered by my insurance company. The emergency roadside nincompoop told me, as he did not have a wrecker truck available, the only services he could render were a battery jump or a gallon or two of gasoline. He added it would take him an hour to get to me. Two hours later he shows up in his personal vehicle. He quickly determines my battery is still alive and then he pours two gallons of petrol into my truck but it still does not turn over. Next, he asks me for the seven dollars he spent for the gasoline. I wanted to bombard him with obscenities but I told him I would not compensate him and that he should be on his way rejoicing. I then called my local insurance agent in St. Marys and asked if he recommended a competent towing service. He emphatically told me to contact Mark at Twisted Metal Garage. I did so and Mark told me it would be an hour and a half response time as his tow truck was on its way back from Johnstown. I, feeling very sorry for myself, told Mark I had been cooking in the cab of my truck like a humongous Polish kielbasa for two hours. He took pity on me by picking me up, about ten minutes after I talked to him, and taking me home. He then, when his wrecker truck returned, towed my truck to his shop. Mark repaired, and inspected my vehicle quickly and for an incredibly reasonable price. As far as I am concerned Mark is the John Wayne of towing and vehicle repair in Elk County
Love it here, Kromer and his crew are great people who are easy to deal with and are easy to get along with. They do awesome work.
His 24 hr towing service is also excellent. They are quick to arrive on scene and then provide the best and safest service needed to, either, get you going again or get you to a garage.
I don't get to St Marys often, but when I do, I make sure to pay a visit to them any chance I get.
Thanks Twisted Metal!!!
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