I have been going to Gibbons Automotive for several years now. I have a 2010 Mustang convertible that is my pride and joy and they treat it as such. The car has needed some major work as it is older, but I always trusted Archie, Mike and company to do the right thing and at 16 years old, my car still looks and runs great!
My husband now takes his 8 year old BMW X3 to Gibbons rather than the dealer because he knows he’ll get trusted work done at a fair price. Thank you Gibbons Automotive!!
I'm new to the area. I needed to get my car inspected and Gibbons was highly recommended. They did not disappoint. They were very friendly and the service was excellent. Its good to know that there is a local garage that I can depend on when needed!
I went to Gibbons as they were on my list of carmax covered repair shops. At first I used another shop cause gibbons was all booked up but I knew the issue was bigger than the other place could handle; no heat or AC. Gibbons was super fast and got me the diagnosis in less than a morning. They had already sent the assessment over to my CarMax warranty company. I spoke with them and they were very transparent about what was covered and what was not. With that being said, they got started and my truck was done in a timely fashion given the fact the entire climate system needed to be ripped, repaired and tested. Archie was great all the way through. Total transparency, which I respect and appreciate. Whe it was done they even took the truck to the car wash. Something, 48 and many vehicle repairs, no one ever did. Also were very respectful of the stuff in my truck. This was my first experience with Gibbons and total class act and professionalism. As long as I’m in the media area, I won’t go anywhere else with my vehicle repairs. Check them out. You won’t be disappointed. Archie even emailed me my bill so I can follow up with the warranty company. :)
I wouldn't go here. Pretty expensive compared to other shops and they appear to love diagnostic charges. Had brakes done as well as a wheel bearing. Also had some codes pulled for a steering issue. Total was 1300.
Drove the car after pick up to work and immediately noticed a smell on the passenger front. I figured it was the oil surface burning off the rotors. Well it wasn't. As I write this I have smoke coming out from that rotor after driving to work. Now I have to miss work at my other job and park the car until Monday to have my usual guy look at it.
There was absolutely no burning smells prior to their work, no smoking of the wheel.
Beware of huge undisclosed additional charges for small issues.
Gibbons was recommended to me and they've done two oil changes and one inspection for me previously with no problems. However today they had my car for oil change and inspection and they called to say both the engine air filter and cabin air filter need changing. I said go ahead and they said ok. Now I didn't ask for price for this additional work but I know each filter is around $25 and a five minute job- I've changed both myself before, and they already had both filters out to inspect them- it literally takes as much time to put the old ones in as new ones at that point. So I was expecting an additional charge of max $50-60. When I picked up they had charged me over $200 just for the parts and labor of these two filters. Outrageous and borderline unethical to not disclose the price of something that high when they called me. Sadly I think I have to find a new mechanic.
I took my car in to Gibbons Automotive in Media, PA, for major maintenance on my Acura TLX, maintenance code A123, along with other things that were due, spark plugs, brakes, etc., and PA State inspection. Everything was taken care of, and they kept me notified of additional needs and progress. I've used them for many years for major maintenance.
As always, the service I received at Gibbons was prompt, friendly, reasonably priced, and exactly what I needed to get my car back on the road! I know I can always count on them!
Took my van in to get my brakes looked at and they took me right in and fixed everything at a good fair price! I’m about to drive it across the country so they really gave me some peace of mind before I start the trip! Thanks again to the friendly people over at Gibbons. I will recommend you all to family and friends.
SELFLESS SERVICE AND REASONABLE PRICES.
I came in for an inspection and they alerted me to several issues that I knew about but procrastinated about.
They worked with me on the fixes and called me much sooner then I thought (4 hours)
I was not able to pick up my car and they went above and beyond due to my proximity to the shop and DROPPED IT OFF AT MY HOUSE.
At that point the y earned a customer for life.
I was looking for a new garage after a poor experience with a dealership. Not looking any more. Gibbons was all I was looking for in a shop. Straightforward, no bs, excellent work, fair price. Highly recommend!
Today they replace valve cover on a 2017 honda crv lx that is going to Texas for my granddaughter. Timely work done right. Priced right. Thanks Archie and Mike
This shop is predatorial. They overcharge people who they feel wouldn't have any other choice and exaggerate the extent of the repairs that need to be done. When you request your vehicle back, they find any reason not to give you your car back. Then they slap you with a near $400 diagnostics fee even though they did nothing but put ina code reader that you could buy yourself. BEWARE of this shop
Absolutely amazing automotive company! Mike and his team were able to do what not many other mechanics were able to accomplish. Billing was fair and the car was immaculate when I got it back. I highly recommend Gibbons Automotive.
It's very hard to a reliable mechanic shop you trust. Gibbons always exceeds expectations. They implemented a system where you get to visually see what needs to be repaired and why. Highly recommended
Great experience as a new customer. Easy to schedule an appointment. All the findings were explained to me as well as the cost both parts, labor and analysis/diagnostics. The owner Mike is awesome and Archie was pleasant and easy to work with. Highly recommend and I will be back!
A few weeks ago I broke off my rear wiper assembly. I needed a replacement very soon because in case of bad weather you can't safely drive your car without a rear wiper. This sounds like a pretty easy fix except I was due for surgery in a couple of days and everything had to move pretty quickly. I explained my situation to Archie at Gibbons and he had the parts ordered within a day and Chuck my miracle mechanic was standing by the next morning to repair my wiper setup. This is what I call service! One less concern on the old "worry list".
We had a very nice experience at Gibbons. I came in to have a trailer hitch installed on my car. They were ready when they scheduled me, the work was done well and every Gibbons person I encountered was friendly and personable. They even stopped what they were working on (this was towards the end of the day) to listen to an issue my wife was having with her car, which was not the vehicle in for service. Very happy with the service!
I've been a customer of Gibbons Automotive for many years. All the mechanics there are very knowledgeable and fair. It's a family owned local business which I strongly support. Mike the owner runs a very tight knit shop with excellent employees. From routine car maintenance to emergency car care they are always there for me and come up with fair and reasonable solutions. They even assisted me with purchasing another car when my car reached it's limited and was beyond repair. The process was smooth and seamless every step of the way from car purchase to vehicle tags to junking my old car. If you are in need of a reliable car consider purchasing one through Gibbons. I recommend Gibbons to the highest degree for all of your car needs from maintenance, repair and purchase! Gibbons and his staff can be trusted.
I don't like leaving bad reviews but this experience did frustrate me a great deal.
I made an appointment for 8:30am for a car inspection. Previously when talking to a representative, they told me an inspection would take an hour - ok no problem, that's standard. I drop my car off at 8:20am, ten minutes before my appointment time. I ask the gentleman at the desk if my car will be done before 1pm as because I had an appointment at 2:30 I needed to make. Was told "there's no guarantee" the car would be done by 1:00pm despite making an appointment for 8:30am but that my car would be done by the end of day. Weird, but I let it slide.
I call back at 12:30pm to check status and am informed my car has not been looked at still - almost 4 hours my car has been sitting there without being inspected despite the representative who made my appointment telling me it would take an hour. I go down there at 1:30pm because I need my car since my appointment is within an hour and I need to leave at 2:00pm to make my appointment
My car is still in the same spot I parked it in at 8:20am and still has not been inspected. What's the point of making an appointment if the appointments will not be done? Never have I had my car sit for more than an hour when needing an inspection, and this is coming from a family of mechanics.
If appointments will not be honored, then they shouldn't make appointments required and provide a turn around time of when services will be completed.
This was my second time using Gibbons. this time I was there for an inspection and oil change. My care ended up needing additional work and they were just as good as the first time I went. My son uses them for his car and suggested I go there. I was very impressed with how they treated me and their work. They were very fair in their pricing, not overcharging me for things. I dealt with Archie who was so nice, helpful and really listened to me.
They will definitely be my go to place from now on
My first experience with Gibbons was perfect, from the quick appointment date to the speedy completion of the service. I had an appt for 8:00 am and dropped my car off at 4:30 the evening before . I was surprised when I received a text that my car was ready by 8:30 am!! Inspection and oil change . Everyone in the office was extremely pleasant and the pricing was great. Just moved to the area and am extremely pleased!! Thank you!
This will be my preferred automotive shop from now on.
Both and Mike will do everything they can to get you back on the road. They are honest and hard working and make sure that you know what is going on at all times.
If you want your vehicle fixed properly take it to Gibbons.
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