Charles Auto Body & Son in
Folcroft (PA)

The owner took care of my every need he was kind enough to explain the process and all of the charges he was faor and honest which is rare in the auto industry. I thank him and will recommend

I received The Best Service!!!! The customer service Excellent✓ the paint job and bumper replacement Excellent ✓ the care to my car Excellent ✓ and the price -More than Fair- Excellent ✓ Charles Auto Body is where to go for your car's service needs. I saw my husband left a review too??‍♀️ but the service is too good, I'm not removing mine.

I got my Toyota Corolla painted, Charles did a great job. He’s also affordable. I went to him three years ago, because I needed my door painted and my fender also needed to be repaired and painted, he did such a good job That’s why I came back to him so he could paint the whole car this time. I totally recommend this place.

I have a Rav 4, my back was smashed and the side panel was damaged. I took it to Charles Auto shop, He is a master of car maintenance and car repair. He examined my vehicle told me upfront what needed to done. He restored my car to its original condition. Even better than before. I could not stop smiling he is a man of his word and you can take that to the bank.

I'm excited to have come across this autobody shop. They know exactly what they are doing. They know their job. They even went beyond the job they supposed to do. They took me like family. My car got even more newer than it was before the accident. Thanks so much for doing such amazing job.

Charles was amazing I hit a deer and he made my car look brand new amazing only took a couple days got it before he said the estimated time would be sooo perfect would definitely recommend and come back thank you again!!!

I want to recommend Charles Autobody & Son to everyone trying to have the best experience, in having your car repaired. Charles was so patient with my insurance process. No need to look anywhere else.

Brought me back to new.. Solid team quality work, reasonable prices, quick turnaround time.100% has my next paint project. Go talk to Charles he’ll get you right!

Wow. Where do I start? Not only is Chuck and his team talented and skilled, they are auto body LIFESAVERS! I had previously had my 1991 Toyota Corolla DX in a body shop who had it for 3 months and wasn’t getting the work done in a timely fashion. One afternoon in May I met Chuck outside his shop and explained to him what my situation was. A little while later, after no success with the other body shop, I visited him again and told him I wanted him and his team to complete the job. The very same day I came to see him, he saw to it that my car was towed to his shop and made sure that there was space for it inside. He is a man of his word- he told me that the team would begin working on it after 4th of July weekend and that he’d send me video/picture updates. He did exactly that! He kept me in the loop almost daily, showing me what they had accomplished that day until the job was complete. The communication was fantastic. The entire team there is professional, friendly, and treats you like family. My car now looks better than it did the day that it rolled out of the factory in 1991. My vehicles won’t be going any place else other than here from now on.

I was referred by a friend after I went somewhere else that over charged me. I was very satisfied with Mr.Charles patience and worked that was done. My car is running ? %.better. Highly recommend.

Hands down the BEST. Charles actually stopped me while I was in the midst of getting gas at Sunoco and told me he’d love for me to bring my car in! As anyone would be, I was hesitant but gave it a shot. He not only didn’t let me down but him and his team even had it ready days before the initial date we originally talked about. I was originally quoted at a place nearby for almost double of what Charles charged me. He gave me daily updates almost every day and even called to let me know the next moves. I will be bringing my car here for the foreseeable future and if anyone is hesitant, don’t be !! Everyone was beyond friendly. This was anything but an easy job as you can see from the pictures. Charles had to not only order a new bumper and doors but also had to paint it all to match and my front passenger door also didn’t open(which he also fixed of course!!). I will be referring everyone I know to Charles auto body. Thank you Charles and your hard working team!!

Charles is THE man!! He stopped us at a gas station after seeing the damages to the car. Two doors, the rear bumper, and back panel were torn up. He gave us a GREAT price and does AMAZING body work! Everything was replaced or repaired and the fresh paint matches to perfection! He is a man of his word and him and his guys do excellent work! Highly recommend you to check them out if you need work done! Honest, trustworthy, and reliable!

Excellent Service and Quality Work! I recently brought my vehicle to Charles Auto Body after being hit by a drink driver , and I couldn’t be happier with the experience. From the moment I walked in, the staff was friendly, professional, and knowledgeable. They kept me informed throughout the entire repair process and even helped coordinate with my insurance company, which made things much less stressful. The quality of the repairs was outstanding — my car looks as good as new! They matched the paint perfectly and returned the vehicle clean and on time. I highly recommend Charles Auto Body to anyone in need of collision repair. They truly care about their customers and take pride in their work.

Charles does exemplary work in both Auto Body Repair and Auto Mechanical Repair, I cannot recommend his Services highly enough. Please stop by and check out what every your vehicle needs are for both extremely fair pricing and excellent service.

I had a dent in my trunk and they fixed it perfectly. They were very easy to work with, priced very reasonably and they worked around my work schedule. When I got my car back my trunk looked brand new. They did a fantastic job,10 out of 10 would recommend.

Charles was there from start to finish with this whole process. He keep me in the loop with my vehicle. He even had some wise worth for me during this difficult time. I would recommend him, if you need your vehicle fixed after a accident. He does a great job all around the board. He actually treated me, like family which is a rare thing nowadays.

I am really satisfied with the work on my car after an accident I had. They worked with my insurance and made sure all the parts needed to be done was done. Their price are really affordable and they take good care of their customers. Unlike some mechanics I gone to, they do not take advantages of females. I will recommend them to friends and love ones. Thank you Mr. Charles and Mr. Ric.

Charles was very overall professional, diligent and provided a great customer service experience. From the day I brought my vehicle to his business our communication was consistent and he walked me through the process and provided updates on when the vehicle would be fully repaired. The result was as if my car was never involved in any accident with such polished worked. I 100% recommend this body and will bring any of my friends or family here!

I’m absolutely pleased with the service that was provided. I was having issues with my truck after going to a few different shops being without my personal vehicle for almost a month. I heard of these guys and then just like that Charles was able to fix my truck in just a few days. I ended up running into another problem and was back on the road within 24. I love the step by step process to keep you updated. I won’t take my truck anywhere else we’re officially locked in great mechanics and all around service.

Literally 5 stars. From the customer service to the car work. They got my car in and out with no problems and it looks fresh off the lot. Don't hesitate to come here and get your car fixed you won't be disappointed. I won't take my car anywhere else after this experience. Thank you guys for all you do.

Charles was so professional I was actually afraid to use a regular auto shop beside the Chevy dealership. But Charles reassure me that my car is in the right hands. And when I tell you Charles Auto (mechanics) completed the assignment plus more. They went above and beyond. I’m so graceful and May Allah continue to bless your shop and hands. Thanks‼️

Great service in a timely manner. Even went the extra mile and help me arrange a way to pick up my vehicle. Charles updated me each step of the way during the repairs, sending pictures and confirming what needed to be done. Would suggest him to anyone in the future.

I was in a auto accident and took my truck to Charles Auto Body & Son and they did an excellent job on my car, got my car looking and driving like I just got it off the lot when I purchased it. Charles always answered and let me know what was going on every step of the way with my vehicle. I definitely would recommend this shop 100%… I am very pleased with the work they have done to my truck!!!!!!5 stars from me…thank you Charles Auto Body & Son

Thank you Charles for the AMAZING work you did on my vehicle. My car was involved in an accident, but with the help of Charles you would never know it. ????? 5 STARS! Professional, extremely communicative, and goes above and beyond! Will 100% use again! ?

Great work done to repair my car after it had been in an accident. Charles is very knowledgeable and understanding. After the repairs made after my collision I asked if he could service my car and also do a tune up and oil change and he did . This is the first time I took my car to an auto body/ mechanic shop being a female and felt like a valued customer and not a TARGET. Would recommend their services

Last Saturday Mr. Charles respectfully approached me while I was getting gas and asked me about my car. As we talked about my situation, then asked if he could look at it more closely. I said yes and he proceeded to explain step by step what needed to be done. Asking whether or not I had gotten estimates, he guessed my 3 estimates! And beat them all. I gave him my car late Wed on 11/16/22. I will be picking up my car on Mon. He kept me informed about every procedure as well as photo diary. I have dealt with collision companies before, but NONE were above board and professional as he. I wish I could give him 10 ⭐️'s.

This company first of all towed a car they should not have touched. The tow truck driver told driver he had to go to the police because they needed a report to pick up the car. Once they did that they charged our company a 100.00 when the driver told them they would call the police to come and make they report and one of our tow trucks would pick up the car. Next, they lied to our company because they said when they got there they had to move the car between 2 cars and there were no other cars around. So, no winch was needed and we should no have paid 150.00, but we didn't have all the facts. If you need a tow company call another company. They are a rip off. Attached are the pictures at the scene. There is no car touching the front or the rear of this car. God don't like when people try to get over on other people!! When I called to get the charges the person we very rude.