What clients say about West End Garage in Elizabethville (PA)
Fred was nice enough a couple years back to pick up my ex's bike. When it was left alongside the road after he got into an accident, it was like 1030 at night.
Took my car for an alignment in February of 2024. 3k miles later my tire popped due to alignment issues. When I went into the shop to ask about a refund or them actually aligning my car correctly this time they said they would and then tried to blame it on a car accident I was in (this was my first time driving the vehicle since the accident and it was very obvious (even Walmart where I took the tire to get a new one told me it was a bad alignment that popped the tire) that it was an alignement. He did realign the car but it was a huge fight and never wanted to admit fault or reimburse me for the tires I had to replace after only 3k miles!
Been going here for a year now its hard finding a good reliable place to take your car to and im happy i found this shop because there very fair and trustworthy and they dont try and say theres stuff wrong with ur car just to get money from you like certain places do. There actually honest people this is the only Place i will take my car to.
I have a VW and it needed towed and they towed it super quick paid the bill the next day as they were closed by the time I got off work the day it was towed and they had it for a WEEK before they even looked at it and never called me to tell me they don’t think they can fix it and I needed to call someone else they waited until I called to find out what is going on they have 0 communication skills with paying customers.
I’ve been a customer here since 1991. Always have had great service. Fred and his team are very good with scheduling and expert auto service. Always honest. I would not go anywhere else.
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