This rating is based on customer reviews, inventory size, pricing, and service quality
From the latest feedback, Tom's Auto Service, Inc. in Titusville, PA scores a solid 90/100. Reviewers highlight quick turnarounds, friendly, professional staff, and pricing that’s usually reasonable. Parts help stands out: staff confirm inventory, send photos, and order when needed; selection of trailers, plows, and RV services is broad. Strengths include confidence‑building checks and even after‑hours help. Complaints center on a hitch fitment dispute, a few misdiagnoses, and one higher quote. Overall sentiment is strongly positive, with occasional inconsistencies.
What clients say about Tom's Auto Service, Inc. in Titusville (PA)
First time customer and everything went great . Rv inspection office lady was really helpful and everything was on time and reasonable priced ! Definitely a recommended for all trailer needs
I purchased a Car Mate trailer from Tom's / Dana a couple of years ago. Today I wanted to have them Check out the unit before I hauled a heavy load. Dana told me to stop out, and I was glad that I did! They got me right in. After checking everything out, they adjusted the tire pressure for me. I was able to haul my product with confidence that they cared. Nice place to do business with. Thanks, Pete Burke
I know exactly where you are located. I was there for the trailer hitch. I drive by all the time but will never do business with your company again. I bought a trailer hitch for a Ford explorer and I asked if it mounted on like the factory ones and they told me yes. When they put it on it hung down under the bumper not behind the plastic piece like the factory one. Then they wanted me to pay a restocking fee when they told me the wrong thing. I will never buy anything there again. .
Had my plow truck in for service , wow what a mistake. They didn’t know how to fix it then charged me 140.00 for nothing. Turns out it had a loose wire ???? They told us it was the wrong plow, would never work , hmmm works fine now, the guy there definitely don’t know much about plows etc, sure miss Tom, super nice guy!!
Chris and family have always covered all of my needs. As a 22 year old, not a whole lot of businesses take you seriously, this place breaks that barrier. I'm always met with respect and an actual care about how I'm doing. Needless to say I will be a customer for years to come. I'm sure trailer #3 will be in the works for next year as I grow my fleet!
I had Tom's Auto do some work on my used RV and I was very pleased with them. Very professional and was reasonably priced. I have found out that most RV places won't even look at used ones they seem to be only interested if you want to buy a new one, so it was nice to find a place that would at least look at it and do the repairs needed. Dana, in the office, was very nice and polite and explained everything very well. Thank you Tom's Auto!
Very helpful helped me get all my plow wire harness for my truck..even went the extra mile to check my old wire harness to see what was still good on it..ty for all the help again..will send anyone who need help your way..
I called to get pricing, ended up buying same day. These nice folks stayed open late just to cut me an AMAZING deal on a wonderful trailer! They let me store it there overnight until I could pick it up and they even supplied the License Plate and Trailer Hitch/Ball! Great people and they are FULL SERVICE! I will definitely be back! Their prices on Trailers and Towing Supplies beats anyone's in the area and online! Huge selection as well! I can't say enough how happy I am with my experience here. I highly recommend them. Worth driving a few miles to get a great deal from such good people. Warranties offered are also extremely reasonable.
My truck was picking up a load in Titusville and my driver was not sure if he had enough E Track Ratchets to secure load, called Tom's auto service to see if they carried any,Dana explained what they had available and even emailed me pictures,it's hard to find good people willing to help like this, GREAT JOB Tom's,I would definitely do business here
Purchased my new Western snow plow from Tom's a few months ago. Very pleased with the information that I was given prior to the sale and extremely pleased with the service and installation of plow. Thank you for a job well done. I will be back when I need something else!
Thanks Chris,Roger and the ladies at Tom's. We had our Motorhome down there for repairs and received excellent service! They all are very professional there and will help anyway they can. My Mother in law bought her 5 wheel ther and Chris delivered it. Thanks again would not hesitate to do business we you again!
Tried to charge 200$ more than another garage in the same town. They told me my dimmer switch was bad and needed a new radiator. Both were fine. I'm a young women so I suspect they thought they could get away with scamming me.
Website
