What clients say about Factory Motor Parts in Clarion (PA)
I called in before coming in to get a part. I needed the whole wheel bearing assembly with the hub and wheel bearing in a kit was my words to the lady on the phone. I told her what kind of car I had and everything. She said they had one in stock. I get there to pick it up and not only was it not the kit I asked for and just a wheel bearing, but the wheel bearing wasn't even for my car. After they sold it to me without showing me what it was I told the other lady there I needed to return it obviously being it wasn't what I asked for. She looked up the part and said she wasn't sure where the other lady even found that part number letting me know it was all together wrong. I placed the purchase on July 28th and now on August 7th I still have not received my $92.80 back. I will never shop there again and I've heard other people talk about their bad experiences there as well. I strongly advise no one to go there for anything.
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