Paoli Auto is an amazing business! I have brought both my cars to Frank and his team for almost 3 decades and I’m very satisfied with the care and expertise that they demonstrate for taking care of my vehicles! I’m very happy with their service!
I don’t have enough adjectives to describe how great this repair shop is. Very professional, friendly, explains everything and knowledgeable, of course!!
The staff are always courteous and helpful. No repairs are ever made, without discussing with the customer first. Car always ready within time frame given. I highly recommend!
Have been getting my car repaired at Paoli Auto for over 20 years.
They are a very busy shop and why???? ... because they do a great job! Owner is honest and always accommodating. Definitely recommend.
They do above and beyond. Not only fixes my tires, but also filling wiper fluid and renewing my inspection sticker. I didn’t make an appointment and they were able to get everything done within hours. Very friendly staff and professional.
It’s always easy to get an appointment especially if you’re having trouble. Estimates are always very close to final charge. If they fixed a problem it stays fixed. Easy to work with!
Another great experience with Paoli Auto.
These guys are the most honest and reliable mechanics that I’ve encountered to date. I can’t praise them enough. ?
I always feel comfortable at Paoli Auto. I never feel like they are trying to add services or upsell, they give me feedback on items but tell me directly “I recommend we watch it and if it gets worse we’ll talk.”
The team at Paoli Auto is extremely knowledgeable, honest and helpful. They take great care of our servicing/maintenance needs and provide solid advice whenever we need guidance. We have been using Paoli Auto for years and highly recommend them to anyone looking for a reputable and reliable company to assist with anything related to your automobiles.
Dropped our Prius off for state inspection and emissions test, oil change and tire rotation. No problems.
Completely satisfied doing business with everyone at Paoli Auto!
Thank you so much for fitting me in today to remove a screw from my tire's tread and checking its soundness. As always, you really have your customers' backs. From major to minor you have kept our cars running safely for years, and have always been honest and fair. We really appreciate you!
The service was absolutely A1. The manager Tim, took care of everything for me. Sold me what I needed and nothing I didn’t. We made a list of possible future service to keep on eye on. Great prices too.
Dependable, Reliable, Professional, Knowledgeable and Reasonably Priced!
Paoli Auto Repair is a neighborhood gem! The staff are helpful in explaining the issues with our now aging vehicles. I feel safer on the road knowing that PAR has serviced our cars!
PAR was recommended to me by a neighbor. Had a window problem a few months ago and went there to see if they could fix it. They said that they were aware of such a problem and would look at it. Soon, I was told that tech had fixed it. I asked, "How much?" Frank said, "Have a nice day."
Fast forward to last week. Took my 2017 Outback in for oil change, etc. I am really pleased with the service. They told me that my battery did not pass (it was several years old) and replaced it. Also has them inspect it. No problems.
I will go back. I think they are trustworthy and skilled.
Paoli Auto has, for the last 30 years, taken care of my cars and me. I highly recommend Paoli Auto . They are very helpful in many ways. I got help registering my car online after a lapse which I thought was not average and made everything easier.
My cars have always been very well cared for at Paoli Auto. I have been taking them there for decades. Everyone is very friendly and professional. They take the time to explain the problems and solutions. The work is always well done. They are honest and trustworthy.
Car was towed for service after driving over a rock. Paoli Auto accommodated unexpected urgent repair needs despite their planned busy schedule before Xmas holiday and month end . They not only assessed and completed repairs but they also offered to complete upcoming needed inspection work . The business consistently provides expertise, thorough repair work, and timely communication re:repair decisions, costs and progress. There is no other vendor on the Mainline that can surpass Paoli Auto Repair’s reputation for consistent quality service!
We had our first experience with Paoli Auto Repair and it was fantastic. We had our car towed there on a Thursday night and they did the initial inspection Friday morning. Vehicle was diagnosed and repair was completed by Monday afternoon.
They were very cognizant of trying to keep the repair costs as reasonable as possible. He advised me that my oil needed to be changed soon and I said do it now and he said why…you still have more time.
Very happy we decided to support this small business in our neighborhood and you can bet they’ll get that oil change and any future repair needs that develop in the future.
My wife and I have been customers of Paoli Auto for 20+ years. During those 20+ years Frank and his team have serviced all five of our family vehicles. Paoli Auto has consistently provided outstanding service at a fair and reasonable price. On numerous occasions, Paoli Auto has gone above and beyond to ensure our vehicles are operating as they should. Frank and team have also bailed us out of last minute requests and emergencies.
Trust is something that is earned and Paoli Auto has earned our trust the old fashioned way….by delivering a service that is timely, priced reasonably and with technical competence. I/we would highly recommend Paoli Auto for all of your vehicle needs regardless of brand. We’ve had Lexus, BMW, Honda, Toyota vehicles that were serviced well.
B.F. Reynolds
Malvern resident
These guys are the best with the quality, setting expectations and helping in decision making and being objective. They want whats right for you and they know its good business and thats why they’re a fixture in the area. They’ve also taught me how to care for my newer car.
I’m a repeat customer of Paoli Auto Repair. The level of expertise they demonstrate whenever I have to bring a car in means I don’t have to worry about it anymore. They understand mechanical problems no matter how difficult the problems are to describe or how new the tech is. The staff is warm and friendly.
We have been using Paoli Auto Repair for over 20 years. They are honest and do exceptional work. In this instance, I had taken my car to the dealership As it is a new car and they offered valet service. They told me that I needed a front end alignment as well as a special coding for my windshield. Sensing that they were upselling me, I declined their service and took my car to Frank. Needless to say, I did not need an alignment, and additionally, my tires had not been rotated By the dealership properly.
Forget the valet service, I am sticking with Paoli Auto Repair! If they say my car needs something, I know it does.
Paoli Auto is the absolute best! They are honest, trustworthy and take care of their customers. They go above and beyond to ensure our whole families cars are taken care of and safe. We have been customers for years and will never go anywhere else
Over the last couple of years, if I ever needed service on my cars this was the shop to use in the Paoli area. Outstanding communication and the highest quality work. Tim and the team recently got my old Toyota up and running again in a timely fashion. I recommend this shop to anyone in the Great Valley area. Absolutely superb management.
It can take a while to find a good, honest, reasonably priced place for car service. And then, sometimes that trust is lost which can be very frustrating. We've been taking multiple cars - Hondas, Fords, and BMWs to Paoli Auto since around 2009. Over that time, they have consistently provided honest, quality service. I continue to highly recommend them to friends.
I’ve serviced our 2014 Honda Accord vehicle at Paoli Auto Repair for many years as long-time Paoli residents. If you’ve never taken your vehicle to Paoli Auto Repair, it’s a hidden “gem” of a place that sits behind/adjacent to the Wawa in Paoli. What I like about this little auto repair shop is their approach to business with a focus on the customer. The skilled mechanics that work here are top notch, and they stand behind their work. What I really appreciate about their customer service team, is that they are up front with any recommended work that needs done to your vehicle, explain all the costs, and do not have a “high pitched” sales approach like some other auto repair shops. Also, if they can’t do the work, they will recommend you take your vehicle to your dealer. I have always found the cost of their work “reasonable,” it’s easy to get an appointment with them and they go out of their way to please their customers. I would highly recommend this business as a great place to service your vehicle, and they are a local business!
Paoli auto repair always goes above and beyond communicating what is going on with the repair. They are very honest and ethical. We have had a number of complex repairs performed by their team. The work performed was excellent. Thank you!
Website
