What clients say about Split Rock in Lake Harmony (PA)
Absolutely horrible...had gone downhill so much over the years. Everything is dirty and broken, staff don't answer the phones. We don't even go there anymore...sad when your kids say they don't want to go and they are easily pleased for the most part;(
truly don't know where to begin. When we arrived to check in, they had run out of room keys. Every time we left the room, we had to wait for a security guard to walk us back and unlock it, which continued until about midnight on our first day.
The room was extremely outdated and in serious need of improvement. There was a terrible smell throughout the room that was absolutely disgusting.
The water was either freezing cold or burning hot, making it impossible to shower comfortably.
To make matters worse i found bed bugs in my room.
When I went to speak to the manager to report the issue, she casually asked if we would like them to wash our clothes and said, "It's not a big deal." That response was completely unacceptable and showed a lack of concern for the seriousness of the situation.
Overall, this experience was extremely disappointing and upsetting
Went 1st time to a gun show. 10/25. No signs for directions to the hall it was in. Felt bad for vendors and visitors, white crap falling from ceiling all over merchandise and people and we breathed it ! Facility looked like hell,rundown! 40 min trip to get there ,wasn't worth it !
This is the worst place to visit, the staff is very rude the room they gave me and my teen daughter is very isolated, when I ask for an upgrade or refund or change my room they say they are unable to do that and the phone in the room is not even working there is absolutely no one around the area we are staying in. There was a girl that was one of the leader of the hotel that was so rude and was like “if we want to stay, stay and if we don’t, we should leave.” The service is very bad and I recommend no one to stay here if you are concerned for your safety. They do not want to give us a refund and we spent so much money, where do they expect us to go with no money. They do not care for neither me or my daughter’s safety at all. You are not even getting signal at the back here if there’s an emergency.
We had 2 ok trips there. They have no security and taking forever to check people in doesn't help. The reason why I will never be back is they have no heart either. Charging people for emergency cancelations due to a sick family member shows the don't care and are heartless. I will never ever stop telling people how my family was treated. I'm sure they will be closed soon so good luck...
Neat local rock formation, but not really much to see or do.
You can't see much over the trees once at the top, and there isn't a lot in the surrounding area to really check out.
It'll take you all of 15 minutes tops to check out, but if you're staying in the neighborhood, it's worth the few minute drive. Otherwise, I'd pass.
Rude people, bad service , bed experience, I hate them! Don’t go there, not clean rooms, doors are not locking! They wasted my time and they ruined my son’s birthday! I really hate them! Very old building! Think twice before you go there! They aren’t helpful at all!!!!!!!!!!!!!!!!!! They even don’t have cleaning service!!!!!
An interesting rock formation but very limited view or hiking trails. Worth seeing if you are nearby, but don't invest too much to visit this location.
Very nice to see the actual split ticks for which this area was named. There were no signs after you get to end of Split Rock road indicating this site.
Do Not Enter sign at entrance is odd while gate is open and tracks from vehicles are prevalent throughout grounds.
No other signs identifying Nature Preserve could be found.
Also, reportedly, there's a memorial plaque on rocks near split but, did not see it.
Dilapidated poles, cables, etc from previous skiing lift are still on hillside.
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After autumn leaves have shed, view from observation deck can be hundred plus miles.
This resort under new management is terrible. The amenities are either broken or missing equipment (pool table balls, ping pong balls, bowling only have 2 lanes working out of 8. No hand towels, tissues, iron/iron board in room, waited 3 hrs before receiving those items. I waited 35 minutes just to check in. The water park open only on certain days & times. The Thanksgiving meal at the Bistro was not monitored so the small children was grabbing food w/hands, lucking the cheese tray and putting it back on the dishes. This was not a happy Thanksgiving, I wasted my monies and time. Don't vacation here, not worth your monies ???
The main feature of split rock is an observation deck above above the split rock which is overgrown by trees around it so there is no real view. Be very careful going up the steps to the observation deck because if they're wet they are very slippery. I enjoyed walking around the area and taking pictures of the flowers hours and the rock formations. It would be worth spending some time I'm to explore this area.
I have to this place five times in the last 11 years. I have watched this place fall way down below their original standards. It use a wonderful place to come with the family. Now they are charging outrageous resort fees that they do not deliver on. Yes, they have a theater that they only show old movies and the seats are so worn out that that back was hurting by the time we left. Yes, there is a bowling alley here but it is hard to find the people that run it bc they hide in an office on the other side of the room. Yes, they have an arcade but half the machines do not work. Yes, the have 5 pool tables but 2 have large rips in the greens and 1 table is leaning. They are suppose to have an indoor mini golf, laser tag, and ice skating rink plus tennis courts. Unfortunately, they had a gun show the week I came and they did one poor job putting the room back together. In fact, for the whole week after, only one tennis court got put up and 6 out of 9 mini golf courses for put up in an extremely dirty room. No indoor skating rink, no laser tag. For this I had to pay twenty-five dollars a day extra resort fees. If you had a 2 bedroom it would have double that. Like it said, the main pool was shut down the last 2 days. I gave this 2 stars bc the people are very nice and really try to help but their hands are tied. Bel Air, who bought it out, is trying to get the people who come to pay for the repairs instead of investing it themselves. The mgr did give us free water park tickets to try and make up for the horrible fees they are charging. It is unfortunate but I will probably not be back. It is a beautiful area and, at one time, a beautiful resort but not now.
Do not enter sign is for your car, not you. Simply park there and go wak in right ahead around the mound. You will see the wooden stairs to the top of the rock. But the split rock is clearly visible on the ground next to the stairs.
Cool spot to visit if you just wanna go see places or do things without having to pay a penny. The place was actually closed when we went, but we are rebels and went anyway lol. Enjoy the pics.
It's a family-oriented place, with lots of things to do and lots of things to see. you can get some great food in the area as well as in the resort, the accommodations are comfortable and gives you a home like feeling.
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