What clients say about Swink's Auto Parts & Service, Inc. in Monaca (PA)
Absolutely crooked shop. Needs to be shut down. Charged me over $3000 for a tow / cleanup fees because it was in the middle of the night and he had to sweep a broom for 30 seconds and tow the car 2 miles to the shop. Upon getting to the shop they won’t tell you where your car is or let you get your belongings out of it. They will have your car hidden in a fenced in lot not even near the shop locked up. And if they feel that you have an item of value in your car they will take it and put it in the shop and refuse to give it to you unless you pay them in full. Ended up signing the title of the car over to them because it was totaled out and they still made me pay over $2200. And seeing that other people deal with the same issues the shop needs to be investigated.
Would give zero stars .. called because I needed a tow and guy was talking to me like I was a complete idiot.. very sarcastic tone and in no way interested in helping me. What a miserable person. I ended up hanging up on him.
Do not EVER use A1 towing or Swinks. My car was wrecked and I called to see how much it was to get it out of there because it was totalled. They towed it less than a mile. And it was 4am and I could get it at 8 and they wanted 2000.00. It's crazy. How do they sleep at night? Now I will lose my license for abandoning the car. They have my son's car and wants 18000.00 . Who has that. They are unbelievable. Was supposed to get a return phone call yesterday to stop storage fees and he never called me back. They are horrible. They have no morals at all. All about the money. And they have a contract with the police so you don't have a choice.
I was in a real tough spot, broken down with a car full of kids and my wife...late at night on a Sunday, in the cold! I called A-One Towing in Monaca (Swink's Sister Store). Larry, their tow-pro, got us picked up within 45 minutes. The next day, Swink's fixed my truck at a reasonable price, knocked a few shekels off of the tow since I had them do the repair and had me on the road. Brandon was friendly and professional, thoroughly explaining the diagnostic work and what they found (STUPID $20 SENSOR FAILED...grr). I will be using Swink's in the future for repair work...hopefully not too often.
Oh my goodness, please read the review In this thread, Almost identical scenario. The bill for a less than 1.5 mile tow was $960.! Officer refused to call AAA. Car was not obstructing traffic AND absolutely NO clean up. No shattered glass, no debris, yet charged $275 clean up fee. Was handed a card with the mans business card by officer. The next morning The man at desk demanded cash when there was a sign on door accepting credit cards. He also lowered price when he learned there was not an insurance claim to be paid. He demanded $400 IN CASH. My concern and what is most disturbing is that he would have billed the insurance company that unfair amount. As previous person stated car was locked up in an alley. I told them I will be looking into this and I am. And by the way the car IS driveable.
Very happy with the friendly and helpful phone assistance and quick roadside service I received when I got a flat tire on my way into work. I highly recommend.
Took my car here for state emissions and inspection. The workers are very professional and were some of the nicest people I've ever met. I'll be bringing all of my vehicles here from now on.
Was ripped off in towing charges. Only went one mile or less wanted to charge me over $600 for towing and clean up fees. There was no clean up to do. Said if I paid cash then it would be $350. Never told me where there place of business was. Business card was given to the police officer. She gave it to me. Address on the card wasn't where ny car was. It was a mess and a joke. Never recommend that place.
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