NAPA Auto Parts - Auto Parts Of Carnegie in
Carnegie (PA)

Didn't have what I needed but staff was friendly.

What kind of auto parts store doesn't scan check engine light codes

These guys always find what we need. Best auto parts store in Western Pa.

Visit this location frequently. The guys are always helpful, and they do a good job of stocking the things I need, and if they don't, they find a store that does.

Had what I needed and had a few other things I liked too so I got them because they were cheaper

Derek is the best salesman one could ask for.

I’ve been trying to stop here to get my parts that I ordered online for days now. I work until 6 throughout the weekdays, their hours say SEVEN right? I get here just a couple minutes after 6 and they’re closed. It’s Saturday now, i’m here at 3. THEYRE CLOSED AGAIN. Their hours online and on the door say 4. Just like they say 7 through the week. If they’re closing early they need to update their hours. I was getting my car worked on this weekend and now obviously can’t since they’re closed on Sunday too.

An Auto parts store on par with other franchise stores. Employees are extremely knowledgeable. What sets this Auto Parts Store above others in the area is a top machine shop. NAPA prices are higher, but again, the Quality and Service offsets this.

Picked up a light bulb replacement for taillight. They also fabricate hydraulic hoses at Carnegie store.

Always call Napa for parts. Called at 5 mins till close and Jim not only helped figure out the belt I needed, but was able to get it overnighted even though it was passed the time it was supposed to be requested. Saved my work day. Will be back many times in the future.

Always have what I need..and the product is defective. No question asked will resolve the problem without any problem. I build a lot of antique cars and trucks and this store is my main store. Thanks Guys for your help. Ron.😊 A happy Customer.

Been going there for parts for years all ways professional and know what they are doing

Friendly and knowledgeable staff. Competitively priced merchandise. Good selection and can special order.

Clean friendly lower prices both sizes in stock or willing to get same day from different store...fast customwr serv excellent 😃🤗😎

Very helpful. If you need car parts this is the place to go

These guys are great. C'mon by now everyone of us knows that if you need help in finding the rigbt parts, NAPA is the only option. All the other chain parts stores employ people to read their computer screen and thats about it. NAPA employs knowledgeable parts experts. Not to mention their parts quality wise far surpasses that of the competition. Seriously would you rather make one trip to NAPA or 4/5 to one of their competitors? Odds are after your 5th trip someone will have told you that you should have gpne to NAPA! Save yourself the frustration, stress and gas money. Make one trip to the parts experts at your local NAPA and get what you need the first time.

The staff was more than helpful when assisting you. I was able to find what I needed to fix my car and the prices were reasonable

Today bought 2 Tie Rod ends they are supposed to be better quality $73 each, got 2 same boxes... installed side went to put another and it was completely different part, comparing it to a cheap one that cost $33 it looks exactly the same... I guess they only had 1 of better ones so they decided to put the cheap part in same box and sell it for the same price $73.

They have a machine shop if you need it, for such things as turning rotors.

Terrible. They only had 2 different types headlight bulbs. That is no exaggeration. Feels like they're going out of business.

Very rude, as if they did not want to serve me. Seemed very racist. I will never go back to napa agian. Not in this life time.

You know, I don't mind catcalls and whistles when I am running, and I run past this store A LOT and have never had a problem....but today (7/22) between 8:45 and 9:45am, a man driving a NAPA van was turning left from Main Street into the NAPA parking lot and told me to "move" and "hurry up" to cross the parking lot. I don't care if he thought he was joking, it was inexcusable behavior. Not to brag or anything, because I didn't look to see who I was dealing with...but I can probably maintain a faster pace over 10 miles than he can over 100 yards. But I'm not going to "hurry up" or "move" for anyone that behaves like that.

Nicest guys in town. I've come in a few times with basic questions and they always seem to have the answer. I haven't needed to make a big purchase yet but when I need to replace my brakes I'm absolutely coming here to get my parts.

I like me some nappa these guys tend to know more about what's going on but they don't have as big selection of things I need as Thier competition does they do seem limited on outside products i.e cleaning goods smelly good stuff. If you made a hybrid store "nappa advanced auto"....bet you could get 5 stars

I deal with Bill frequently and he is usually one of the more patient and polite of parts store clerks I've dealt with personally. I can't speak for the rest of the guys but everyone there from my experience is extremely knowledgeable and friendly. My experiences have always been pleasant.

The guys here were quick and knowledgeable. In and out with my oil filter in a few minutes. Odd that they still have huge library of books up front though, with it being 2016 and all. You'd think it would be digital.

Bill, at this store likes to hang up on customers and is rude as all hell. Do Not Buy from this store...