Car Care Tow Pro Inc. in
Lincoln City (OR)

Hands down the best. They are professional, caring and prompt. I didn’t have a single hiccup. I had a stress free experience and will definitely be a future customer as well as will refer friends and family. Tow pro is the way to go!

First I want to start off by saying great customer service and very professional. They showed up with the first ten minutes of us calling them in the pouring rain. I was truly impressed by the owner as she came out to flag traffic for her tow truck driver in the pouring rain and went out of her way to offer me and my husband, our four pets and all our luggage as we were visiting for the weekend to get us safe to our Airbnb. We couldn’t be more grateful and thankful for her and her services. If you ever get caught needing a tow or any service that they offer we highly recommend them. We want to say we are very thankful for their services and everything they did for us.

Excellent experience working with them on a tow late at night. They arrived in a timely manner with a competitive price. Will recommend to others in the future

Awesome people. They educated me about another tow company doing illegal stuff and I was able to retrieve my vehicle for a fraction of the price. I couldn't be anymore appreciative.

We were in a major accident and car tow picked up our car. The new owner was absolutely amazing she helped out my wife and I better understand what was going to happen after our accident. Words cant describe how thankful we are to have her educate us. Thank you so much!! 5 star service for sure! 😁

I had contacted another local towing company and I was waiting for about an hour and a half. Then I contacted Car Care Tow Pro, not even 15 minutes later they had a driver helping me out. Excellent service, great communication and all around just an amazing business model. I 100% recommend these guys !!!

All the guys are very kind and professional. I needed a very difficult recovery from a deep ravine with lots of challenges and they made it happen with professionalism and patience. Very appreciative of them.

Simply the best! Couldn’t say more good things about the customer service and care provided by the Car Care Tow team. My family was stranded when our car broke down while visiting the coast. Not only did they take care of our towing needs, they gave us a great recommendation for a mechanic. Not knowing anyone in town, this was huge. In a stressful situation, Car Care Tow Pro helped us beyond our expectations. We enjoy the coast for its beautiful scenery and the beach. Though unexpected, this experience has shown us how great the people of Lincoln City can be.

It was Saturday, the band van was loaded and ready to go and it died in the middle of the road; crank, crank and no start. Car Care Tow Pro to the rescue. Thank you Adena for saving the show. Truck was there in 20 min and had the van dropped at the venue in time for set up and sound check. Awesome and speedy service. The show went on.. Mark

Car broke down and they came very quickly to tow it. The driver was friendly, professional, knowledgeable, and efficient. They are the best!

The most professional service, prompt, fair pricing, and took time to explain the process of towing several vehicles and the disposition. Adena and her crew are amazing people.

So I needed a tow today out of the corridor (at MP 13) and back to Lincoln City. This company was nothing but professional. Within an hour of calling the flat bed tow truck had the SUV loaded up and headed to the chosen mechanic. I would highly recommend them and would not hesitate to use them again.

My van broke down and needed towing to Portland. This company exceeded my expectations. The price was competitive, the driver very professional and down to earth. I highly recommend this company!!!!

Needed speciality service for a 30 ft RV. We reached out & Rob came out to assess. He had the expertise to wench the vehicle out. Even went so far as to help us maneuver to the street. He waited until we were in the clear. Professional, knowledgeable & helpful all essentials in an emergency - highest recommendations! 🚌❤️🙌

Tow driver, Rob, gave us the best service. He was professional & courteous. The service was expedient, coming in minutes after we called AAA requesting service. Rob was conscientious and caring making sure we were familiar with resources for getting back home. Quality experience, which is rare especially when service is started due to a car problem. He helped us feel like we were in good hands. Thank you! We will request Car care tow & Rob for any future issues.

Oh, this was fun...after towing my vehicle wrongfully five miles away for $632, the creepy guy said, "I don't give change." How many times has that happened? Note: Oregon rule, they have 24 hours to give you change. Single woman in a premium room, no guests. Predatory tow at a very expensive hotel, Starfish Manor, and the same affiliated owner. Oh wait, it gets better, when I filed the police report to take civil action, the officer stated, "I believe you, I've heard it before."

It was my birthday, Lincoln City was in the midst of a fierce storm (thunder and lightening!) - and I had locked my purse (with car keys and phone!) inside my car! I'm all alone, it's getting dark, it's pouring rain - could it get any worse?? Thanks to Car Care -- and the wonderful Josh, who is now my hero forever! -- things got BETTER. I will forever be grateful to this wonderful company, who, BTW, arrived in less than 20 minutes! The image of Josh trying to unlock my car in the pouring rain will always be with me. Lightening was flashing, the rains were torrential, but he kept working! Give this man a raise! I've never seen anyone work harder. Josh, I will love you forever! Thank you, Car Care Tow Pro, for offering such an important service. And thank you, Josh. I am truly in your debt.

They left me in a worse spot than I was already in. Had my battery die across from the food trucks, my insurance contacted Car Care Tow to send someone out. The guy who came out was nice but super unprofessional. To start he didn't even try hooking his tow truck up to jump start our battery, just used his mobile kit that didn't have enough power to start the battery, to which his only option to help us is to charge us $99 for a tow, to get reimbursed by our insurance even though we have tow coverage. Even though our insurance covered tow, he wouldn't do it through our insurance because "the app shows its a jump battery, not a tow." He just left us there, and was really rude about it when we didn't want to pay a fee for something that is covered and we already pay for. We ended up sitting for another hour and a half for the next tow truck that had NO ISSUES jumping our battery, and was baffled at the fact that Car Care Tow only uses the mobile kits, and couldn't believe that he had any issue getting us going. I would never suggest this company, and would rather be stranded then deal with them, seeing as though they would just leave me stranded in the end anyways.

Outstanding job. We had our car stuck on a steep driveway. The owner came out personally and saved my butt. They were fast and very helpful and very thoughtful of our safety and the vehicles. I would highly recommend car care pro tow.

I called this company to come pick up my broken down car on the side of the road. Due to minor inconvenience, the tow truck driver had me call Randy the owner of the company to reschedule the tow within an hour or 2. Randy then proceeded to tell me that he would not tow or touch my car. All I needed was the licensed driver who drove the vehicle. Randy then told me that it went against his contracts. He rufused to tell me why. Worst customer service ever. Very rude management and or owner. Poor performance from all.

They took a while to get to me due to my full sized truck. But the driver worked quick. And was very helpful and personable. I'll definitely call on their services in the future. If the need arises.

After a five-day vacation on the beautiful coast of Oregon, I had a buzzkill while locking my keys in my car at the return trip of the day. Not only was your driver ahead of schedule your dispatcher was kind, and your driver only took a minute and a half to unlock my old Honda. What shook me was the price of a lockout, which back in the 80s, I work for Speeds Towing and it was only $20 at the time. The driver informed me that was back before electronic locks and everything else that goes along with today's technology. I had to laugh, and say you're absolutely correct but what struck me more than anything, was the driver said, you might check with your insurance company you might have any type of reimbursement. As it turns out today the day after, I am fully reimbursed. Thanks to your driver he save me a little bit of cash, and it was all worth it. I will use you guys on the coast anytime I have an issue.

I had a very good experience with car care tow pro. From my first conversation with Adena on the telephone after a very stressful day to the recovery of my vehicle and the not once but twice letting me get what i needed out of the car while in the impound lot. I want to thank you all for being very professional, prompt and courteous every step of the way. I hope i never have to call for your services again, but I will not hesitate should I need you in future. Thank you, again.

I had a tire fall off in the middle of the street today. Care Care arrived in ~15 minutes and took excellent care of my vehicle. Fast and very courteous service! They even gave me a ride home from the shop!

The owners seemed nice at first, but once they found out I didn't have any insurance due to my father taking me off of his without letting me know, they took advantage. They wouldn't let me collect any of my belongings from my car for "collateral damage" and i pretty much lived out of my car, so on top of losing my vehicle, i lost a lot of clothing, makeup, books, my record player, and valuable things i had gotten from my best friend who passed away. All gone and i can never get them back. They charged me for everything they possibly could think of. 17 road flares, man hours, over 20 miles when the drive to my car was maybe 8 miles away from their towing lot. My accident was in 2016, and i wont be done paying it off till October 2021 because they decided to send me to collections instead of sending me a final bill first. They want five thousand dollars from me. i bought my car for six thousand.. they didn't even take off the money they got for selling my car. So thank you for screwing over a 19 year old who was just starting her life off. but i guess that's what you have to expect from a business that thrives off of screwing people over.

Awesome service! Had to have my car towed from an accident on a Saturday evening - the driver was prompt, professional and very kind. Super helpful and patient in answering the multitude of questions I had, and also made sure my ride arrived before leaving the lot where my car was towed. Can't say enough good things about this service. I absolutely recommend them.

Our car broke down roughly 10 miles outside of Lincoln City and Car Care Towing saved the day! We were in a bit of jam with two young kids and car seats. Car Care showed up with an additional company vehicle and were able to get us safely back to town. Additionally, they drove us around until we found a hotel to stay the night. I can't say enough about how helpful and friendly the staff were to us. If you need a tow, give these guys a call!