What clients say about All-ways Towing and in Sandy (OR)
My niece was in an accident on the mountain while fleeing domestic violence, truck totaled, company refused to let her get her medications or even her shoes that flew off from the impact. All brand new clothing, furniture, high end make up, photos, art work etc stolen from the bed of the truck after the accident, ODOT confirms that bed was full when they picked the truck up. HORRIBLE company. Tried to speak to the lady that answers the phone several times to get the balance of the tow to pay to come get items, she laughed and told me to tell my niece that maybe she should go back to her abusive partner and hung up. Would not accept bill of sell; title with signatures signing the truck over was in the truck, they still refused anyone to come grab paperwork or personal items. Terrible.
My son got his car towed by these people I went to take care of the situation.
These people at least appear to me to be doing something very shady as a "cash only" towing place. I would never trust them with my vehicle.
We made a bad decision on car choice doing a road trip to Timberline for a weekend getaway. Snow-storm unexpectedly hit, and All-Ways with Robby as a driver - crushed it. Robby knows exactly what he’s doing with cars that are incredibly low. My 911 is GT3RS spec suspension wise, it doesn’t get much lower than that. He was incredibly careful and loaded and unloaded the 911 flawlessly. Kudos!! Thank you all!!
My Subaru broke down on Highway 26 on Christmas Day. Only had to wait 30 minutes after placing the call and they were there. Very helpful and friendly.
Had my car towed it was one price for the hook up and then so much per mile. Few days later called to have the vehicle towed and the hook up price was 50 dollars more and 2 dollars more per mile. Asked the lady on the phone why the price was different and her response was “that’s the price” gave no reasoning, she was dismissive and rude. Called another tow company and they were the price all ways towing was the first time. Never using these people again which is sad because their driver I had was very nice.
Yard workers snapped my driveshaft in half on video and acknowledged it and did not give me a heads up or notify me at all along with damage my transfer case. Owner has said every week we will talk next week and has re directed me multiple times. Would highly recommend not using them if you care about the vehicle being towed.
I didn't like how the cost of keeping it there wasn't up front and how they didn't inform me that they only accept cash. The lady at the front desk told me it would be $45 per day to keep it there, then when I got it towed to a scrap yard she told me last second that it was $100+ per night actually because of some "mysterious reason". They were not nice with me either, the customer service was terrible and they act like you should know everything about THEIR job even if it's your first crash. Not a fun experience, I do not recommend going here if you need to tow a crashed car off of a crash scene.
Went hiking and at Top Spur Trailhead around Mt. Hood, and wasn't sure where to exit. Long story short, my car ended up stalled off-road in the snow. Wasn't even sure if I could be towed out, but Tony and Robbie worked a miracle to get me out. Those guys deserve a raise. Worth every penny
the guy was very unprofessional can't believe this company is still in business. thinks he has the right to charge anything he wants and wouldn't let me retrieve my belongings out of it they need to be sued !
Everything from the moment I called to the drop off was A++. The phone didn't ring long before a very kind lady answered, I gave them my info no problems at all. It was very quick the call was only about 5 minutes and so was the drive time to get to me. As for the driver Cam he too was on point, knew exactly what to do, and amazingly kind. Kindness goes far and it's important to show and recognize! A big thank you to all-ways towing.
when I needed a tow, Cam was there to save the day. got there faster than maps said was possible and was polite and professional throughout the whole ordeal. 5 stars.
zero rating. Most unethical tow company. They do not disclose their practices. Friends vehicle was towed to the unmanned lot. Called at 430 to the main office and we had to set an appointment. Main office said nothing about an additional $50 fee, the guy charged it a gate fee because it was going to take him 25 minutes to arrive, which put it after 5pm business hours.
Basically you have to have an appointment and be out of the yard by 430 or they steal more money from you. Their sign has a vulture on it, which matches their garbage delapitated trailer office.
Cam picked me up from Timberline Lodge in a blizzard, when everyone else turned it down. My rear axle had locked up and I ended up being stranded. Cam came right up in a warm truck and made it easy.
Great service. Highly recommend. Got me and my family off Mount Hood when our truck was unable to get out of a snow bank.
Professional, prompt, and courteous. While I hope I'll never need their services again, if I do and am in the area I won't hesitate to give them a call.
We got a flat tire coming down the mountain and just happened to pull in to their lot. The guy let us borrow a jack to put our spare on and helped us check the regular tire over. Fantastic service!
Thank you for rescuing me from the woods! Arrived quickly even though I was deep in the Mt. hood national forest way off the road! Then showed me a local burger spot! Highly recommend Allways towing.
Cam, thank you for pulling over to see if I needed help on the side of 26 with my elderly mom and kid in my car. Thanks for helping us get back on the road again. I'm so grateful to be a part of this community!
Thank you for your wonderful service after our car accident. Professional, thoughtful and responded in a timely manner. I’m also impressed how well you cleaned up the roadway!
Great friendly communication. Professional and prompt. Supportive during a stressful situation. Honest , clear about working out pricing. Much more reasonable than most.
Nice tow truck! And the guy was cute too 🤣
I had a great experience with All-ways Towing. When I called for a tow, the dispatcher was very nice and the driver (Camron) got to my location in a very timely manner. And the cost was cheaper than other companies that I had called.
Website
