I contacted Justin about a trailer he had for sale and asked if he'd be interested in trading for mine. He asked if I could bring it in, I told him yes. I later asked how much I'd be out of pocket, worst and best case scenario. He told me the dollar amount and I told him "I appreciate your time but we're not looking to spend that on a trailer right now to downsize". After some rude messages from him, I told him I could send him a video of the trailer so nobody's time is wasted. He said "we wouldn't have you come by to waste your time! I promise that". After driving 35 minutes with 2 small children, I was told my trailer was in rougher shape than could be seen in pictures and he'd have to pass on mine. Absolute waste of time and diesel. This whole deal could've easily been avoided by asking for more detailed pictures or a video. I understand wanting to see something in person, but wasting someone's time could've been prevented.
I purchased a Ford Escape from Justin and am very pleased. He was easy to deal with and seemed to really care about what we needed. Will certainly check with him in the future when I need a new vehicle!
We have been truck shopping for a long time, this is hands down the best experience we've had. Justin is the best, he will take care of you. He's a very down to earth and relatable guy. This is where you want to buy your next truck!
Wow! What a dealership!! I had an absolutely amazing experience working with Justin. Honestly the best dealership I have ever bought from. Very professional, extremely helpful and a great all around honest guy. If you want low pressure and a great truck, then this is your place.
Justin is great! He goes above & beyond with his customer service. I told him exactly what I wanted & within a few days, he had it ready for me. I will definitely be a returning customer!
Super easy to work with! In and out quick with the truck I wanted, no hassle and the owner(Justin) made sure to do everything right by me! 1000% recommend using them to buy a truck!
I bought a truck at Custom Auto & Equipment and it was a super easy deal. I will definitely be doing business with them again! Thanks for all of your help.
I had such a great experience here , everyone was so overly helpful which is always nice for sure , I truly have nothing but great things to say about this place !! 10/10 recommend !!
I bought a feed truck from custom auto and equipment and got treated great and got a great deal. They stayed open late for me to get there and couldn’t be happier with the truck. Great people and I would highly recommend
Extremely rude.. will never deal with them again please stay away do yourself a favor the owner really needs to work on his customer service can’t believe he owns this establishment
We purchased a feed truck and drove 4 hours, everything was ready when we got there, very easy process, we did have an issue with a window motor and they made it right and sent us a new one
Bought two trucks for our company and they delivered them to me in Oklahoma city, will definitely be back, I understand they are used trucks but they went above and beyond to get the trucks to me and so far everything has been great
Buyers beware, got a 2014 Chevy from them. Had to pull over 3 times on way home. Transmission had gear oil in it, someone fixed it up to last till it sold. Now I'm out of 5,000 for a transmission, thanks guys
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