False information. Tagged a friend’s vehicle and put the date as of Saturday and I work during the day and off weekends. The yellow sticker was not on the vehicle Saturday like it states nor was it there yesterday or this morning at 6am when I left for work. Maybe you all need to know what day it is and put the correct date on your yellow stickers!
many years away from okc but remember the owner nice man and on a sunday him helping me , i remember us laghing and him saying '' yes, they do comb their hair different over there'' lol
My brother was able to go to arrow wrecker and get his car back out of the impound at a reasonable price. His car is in good working condition and they cared for it accordingly.
Above and beyond does not even describe what they did for me and my son today. My son was on his way home from college when he had a blowout in OKC without a spare He got pulled over on the shoulder; however, the shoulder was not wide enough to fix anything. It was dark and I did not want anybody trying to fix it due to the unsafe conditions. I asked a friend for recommendations, and he recommended Arrow to me. Jeff was in constant communication with me. He towed it to their yard and had a tire on it before I got there. I'll have their # saved in my contacts from now on. Thank you, Jeff and team!!!!
The nicest guy JC helped me. He went above and beyond for me. Got it done in no time and then ended up not charging me because he didn’t have to pull his tools out. He was the best and I recommend them I will use them from now on
customer service poor - I'm sure they're used to many people with bad attitudes...but I wasn't one of them, I came in with a smile on my face and somewhat joking and they missed it... it's a shame to work eight/tens hours a day and can't see NOTHING other than money...one yard gentleman super nice
I was in an auto accident and my vehicle was towed to Arrow. When I came to get my license plate and belongings out of my vehicle, the ladies at the front desk were so helpful, going as far as helping me remove keys from my keyring because I am unable to use my injured hand and arm. Then, I was escorted to my vehicle by Gabby. Gabby took my license plate off of my car for me and grabbed items out of my car that I couldn't carry without me even having to ask. Their customer service was top tier!
They say they will do things and do not fulfill or follow up. Unprofessional and refuse to take accountability for their employees actions or the proper training of their employees
MY CAR WAS STOLEN AND THE CITY OF OKLAHOMA DID. NOTHING,
THEY LET THE THIEVE GO .
I Want to file charges and was not able too, the man got away.
THE POLICE ARE HORRIBLE AND LAZY.
THE SYSTEM SUCKS, I LOST MY CAR BECAUSE WHEN IT WAS STOLEN.
THERE WAS NO FUNDING FOR STOLEN AUTOS.
I WAS TOLD BY THE EMPLOYEE AT
ARROWS WECKER TOWING .
YOU GUYS , DID ME WRONG LIKE THE CITY OF OKLAHOMA CITY AND SOUTH SHIELDS AUTO CREDIT THEY IGNORED ME
PICKED UP MY CAR AND WAS CHARGING ME $1600.
CRAZY.
The Chandler office for Arrow services is amazing! I work for State Farm and we have used them quit a few times for customers.
DeeDee and John Carl are the sweetest and are super quick to get our customers taken care of. Will use them again 100%!!
Driver from this company is seen online on video driving up on a curb and blaring their horn at a passerby and their dog, whom is in distress. Any company thats main job is to drive should not be handling a vehicle this way and any decent person should not be acting like this. This shows a business who hires persons that are unstable and highly unprofessional.
Jaouad saved the day! My car battery died on my lunch break right before a very important meeting. Jaouad was right there and got me jumped and back on the road in no time. Thank you so much for coming through in a crunch!
This company has hands down given me the best experience I have had dealing with any wrecker services. Thank you for being polite and taking care of us. Special thanks to Sarah P for taking care of us and following up.
09-JUL-2025: 1st time calling this a.m., Ashley referred me to BTR in Mustang saying they were closer and would probably be cheaper. 2nd time calling this p.m., was told a wrecker would be at my location within 30 minutes; called back only to find out they didn't dispatch anyone to my location until 15 minutes after I called? The rating would be lower if it weren't for the driver who was very friendly and competent!!
I was truly impressed with Arrow Towing service today! My driver/savior was JC. He was awesome, professional, friendly, knowledgeable, and really quick getting to me and getting my vehicle taken care of. Thank you so very much!!!
Tow truck driver was GREAT! THE Front counter ladies not so much as they took all the info and copies and never put it in foe the insurance. We even signed the totaled car over and our insurance company had no idea it was there for days!
Best in the business when it comes to heavy wrecker services in and around Oklahoma City, OK. Wrecker arrived within one hour, driver(s) were highly competent and conscientious when connecting our tractor. A few days later they assisted with loading our tractor for transport back to Colorado. A REAL human answers the phone, courteous, exceptional equipment, professional operators and accommodating. A+++
I want to extend my heartfelt thank-you’s and utmost gratitude to Arrow Wrecker. This team is the epitome for going above and beyond to those in need.
We had a series of unforeseen events with our car before we were connected with Arrow Wrecker for the first time this weekend, and let me just tell you with extreme confidence that I’ve never met the most kindness, respectful, and caring group of individuals like this one to take the best care of us. Their professionalism, genuine concerns, and nurturing care made all the difference in what was an incredibly scary situation, especially as first-time visitors of OKC.
From the moment we spoke with Tammy on the phone to Gary arriving, you didn’t just tow our car—you’ve all ensured we had everything we needed and took extra steps to make sure we were okay as well as follow up the day after. That kind of compassion is rare, and we will never forget it because my husband and I felt so defeated before arrival with no hope left.
Thank you Tammy, Gary, Austin, Michelle, Linda, & the entire staff for being a beacon of support when we needed it most. YOU are the reason we’re back in Minnesota safely to our family!
I wanted to take a moment to highlight the incredible work done by Philip at Arrow Wrecker Services. His professionalism and personable approach truly set him apart.
From our first interaction, it was clear that Philip is dedicated to delivering exceptional service. He not only addressed our needs with utmost efficiency but also made the entire experience enjoyable with his friendly demeanor.
I wholeheartedly recommend Philip and Arrow Wrecker Services to anyone in need of top-notch assistance. Thank you, Philip, for your outstanding work!
May 1, 2024. South OKC. 11:50a. Between S. Penn and SW 104th ST. Driver was not paying attention to the road. Was taking up two lanes multiple times. No turn signal. Thus, making everyone around having to avoid. Please fix the way that this driver was behaving.
Very helpful. Called them after waiting 3 hours for AAA to dispatch a wrecker. They said they could honor AAA and called them directly for me. They had trucks ready to dispatch and within a hour had our disabled vehicle out of the street. Sunday was a bad day in okc for driving and I realize there were a lot of calls but AAA did not help very much Arrow wrecker did.
Unfortunately I did need their services recently. They were very professional when I had to deal with them after my accident. I experienced great service with the wrecker at the site of the accident and at their wrecker yard.
They helped make an awful situation run as smooth and easy as possible. My brother was in a wreck and my father was at the hospital with him, and asked me to retrieve his things from the towed vehicle. I called to ask how I go about this and she sent an email with exactly what I needed. I sent it back and when I got there I was able to make my way back, and the staff was great, Dallas was so sweet! Having to have your car towed is less than ideal, but Arrow Wrecker Service helped ease some of that stress!
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