What clients say about CoolRays, LLC in Chouteau (OK)
DO NOT GO HERE! They do bad business and do not fix problems that they have caused. Replacing incorrect parts and not making it right when approached with telling them this. Because they will lose money they will refuse to fix it. I highly recommend going somewhere else.
They donated a free oil change to Hay Days charity fund raiser and we won it. I went today to have my oil change and they were very friendly and professional even thou I was getting something for free they were so very nice and efficient I was in and out in about 15 mins would definitely recommend them
CoolRays is a hidden gem ?
Somehow I stumbled upon them and am so glad I did. It's very hard to find anyone who will work on a church bus AC system. They are fast, efficient, and friendly. Definitely worth the drive to have them perform the work.
I continue to be impressed with CoolRays. I've had both of my F150's in for various repairs over the last 18 months. Julie has handled my intake with professionalism. The work has always been completed right the first time and in a timely manner. I highly recommend this shop.
CoolRays is the best quality and most honest automotive shop I've ever been too! I will be coming back for my automotive need and telling everyone I know. Raymond is the best! I couldn't be happier!
This is the place for fast, friendly, professional, and fair pricing. Had a tire issue from a previous tire chain store. They said they checked the valve stem, "it was ok" needless to say it wasn't. They over torque the lug nuts to point that AAA had trouble. Went to coolrays and they put new stem in put the tire on the car hand tightened the lugs and had me out the door. All of that and more for $12.00.
At the chain store they were charging us $49.00.
So yes I highly recommend that you stop by and see how they might be able to help you out before you go to the big chain stores. They have my business
WILL NEVER BE COMING BACK. Maybe I’m being dramatic but you can decide that. Went in for 2 O2 sensors and a oil pressure sensor and a fuel pump. The oil pressure sensor wasn’t even working and my fuel pump was DISCONNECTED when I picked it up I was unable to pump gas due to it immediately spilling on the floor. I had my family with me and thank god nothing bad happened with any sort of ignition. Had to get towed home and completed ruined my weekend. They got me in two days later and they didn’t even seem to be bothered at the issues or the inconveniences I’ve had because of them. They told me the tech just left the oil pressure sensor loose which to me is a huge red flag. That means they installed it improperly and they connected the tank back. I called to complain and I wish I was lying but they said that they weren’t giving me any money if that’s what I’m looking for. I told them there could have been a fire and they responded with “but there’s wasn’t” I wasn’t even looking for compensation at all I just wanted them to offer me at least a air freshener or something. I couldn’t believe the way they handled the situation and I took two cars there and don’t even get me started on the other vehicle. I spent about $1600 in like two weeks and will never be coming back. I’m not saying don’t come here but just make your own judgment here.
Had car towed in to be checked out & be sure everything was road ready as it had been sitting awhile. Brake & tag lights were still out when we picked it up. Wind shield wipers were dried out. The wind shield wiper bay was still full of sticks from sitting as it had been under a tree. Minor detail, they didn't even clean the windshield. The insurance agent gave me a cup of water & some paper towels to clean the windshield so I could see out. Wheel bearing issues we found out as soon as took it some place else as it was making a terrible noise that sounded like the wheel was going to fall off as we drove it home. They're an a/c place that didn't check the air conditioner. It needed freon as it wouldn't cool.
First of all the people are nice but I will definitely not use them again or refer any of my friends and family. It's sad when you take your car to a mechanic for a couple of things and when you get it back it is worst than what you took it in for. The experience here was HORRIBLE!!!!!!!
Always a pleasant experience. Very knowledgeable and helpful and probably one of the quickest place around to get an oil change. I always schedule an appointment so there is no waiting. Very friendly, kind service.
Did people here we're very friendly very fast to wait on me I didn't have to wait they talked and jokes with me I really like that in a company I suggest cool raised very highly thank you for your service
These guys are awsome! they dropped what they where doing and assisted me & a customer of mine that was stuck on the side of the road. I highly suggest you stop in or gives these folks a call for any repairs you may need. Once again thank you very much!
Website
